Employment Posting

Neighborhood Ministries > Get Involved > Employment Posting

In addition to volunteering at Neighborhood Ministries, there are times where employment opportunities are available. If positions are currently available, you will find information below.

Reports to: Compliance Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift (8am-5pm)
  • Monday to Friday (primary schedule)
  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs.

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 

Language:

  • Bilingual Spanish (Required)

Job Summary:   

The Trainer position is tasked with all coordination and organizing training for all onboarding and current employees. The trainer is responsible to develop, deliver, and evaluate a range of responsive educational curricula and training programs appropriate to meet the needs of the program and federal licensure requirements with staff from a variety of cultural backgrounds. The trainer assures to provide trauma informed care trainings for program staff and maintains all relevant documentation certifying employee attendance and comprehension of training materials. The trainer is to promote employee development while executing state and federal licensing requirements.  

Individuals We Seek:

All roles within the programs have a common focus on creating felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Ability to confidently and fluently provide trainings in both Spanish and English.
  • Ability to confidently translate materials into Spanish
  • Experience in social service industry is a preferred.
  • Great training skills with ability to communicate using adult learning principles 
  • Outstanding organizational skills with ability to be nimble in the work-space environment 
  • Self-starter and organized
  • Excellent written and verbal communication and tactful interpersonal skills required
  • Experience with auditing, training and program compliance
  • Data entry & document translation 
  • A sound work ethic with the ability to act both independently and as part of a team.
  • Must be proficient in all Microsoft 365 products including Excel (required) Salesforce (preferred)

Position Responsibilities:

  1. Delivers group and individual instruction and training covering a range of topics with ORR, HSS and State Licensing requirements  
  2. Develops training curricula and/or recommends or utilizes vendor programs that meet instructional goals and objectives.
  3. Must maintain any professional or para-professional certifications acquired while employed with the program annually.
  4. Instruct and coordinate all New Employee Orientations, Annual Trainings and refreshers as required by licensing and federal policies for current and onboarding staff.
  5. Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods.
  6. Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
  7. Attend and become a certified instructor for First Aid/CPR and other certifications as deemed appropriate by the Program Director or designee 
  8. Coordinates or performs administrative functions necessary to deliver and document training programs.
  9. Maintain all current and onboarding staff training documentation to ensure compliance with record requirements for licensing and federal requirements.
  10. Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods. 
  11. Assists in analyzing and assessing training and development needs for individuals, and the program. Ensure that all employees are in compliance with program, state and federal training requirements. 
  12. Provide and facilitate information as needed for the program and/or monitoring activities.
  13. Comply with annual training requirements/licensure/certifications.

Requirements: 

  • Bilingual (Spanish/English)Required
  • Bachelor’s Degree required in related field.
  • Minimum of 3 -5 years of providing trainings experience
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccination card with two doses (booster not required)
  • Be on feet training in front of a classroom 8 hours a day
  • Physically able to lift 50 pounds, bend, stoop, and squad
  •  

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

JOB DESCRIPTION: Marketing and Data Aide 

REPORT TO: Marketing & Data Specialist 

 

JOB SUMMARY: The Digital Communications/Data Specialist will work directly with the Communications and Marketing Strategic Manager to ensure that core communications and data systems are up to date and in good working order.  The Digital Communications/Data Specialist plays a key role in the successful operation of an evolving Development Department of Centralized Development Operations.  The Digital Communications/Data Specialist will work directly with the Digital Communications/Marketing Manager to ensure that core communications and data systems are up to date and in good working order.  The Digital Communications/Data Specialist is responsible for accurately and efficiently maintaining the integrity of Neighborhood Ministries Development database as directed by the Communications/Marketing Manager.   

 

KEY ACCOUNTABILITIES: 

The duties of the Digital Communications/ Data Specialist. 

  • Oversee the maintenance and updating of social media content and editorial calendar for consistent messaging supporting events, campaigns, education, etc. 
  • Maintains a strong and productive relationship with agency staff and program leads. Ensures the organization is understood though various social media channels and can present information to the public in a manner that informs and educates them on the organization(s). 

 

ESSENTIAL FUNCTIONS  

 

Mail   

  • Generate and mail donation receipts on a weekly basis.   
  • Prepare mailing list and coordinate monthly mail appeals.  
  • Oversee the do not mail/email and solicit list.  
  • Assist in preparation of acknowledgement letters and year-end tax receipts for website, mailed and in-kind donations using the donor management system.   
  • In conjunction with the Communication & Marketing Manager help develop and implement process for pledge reminders and thank you letters.   
  • Track pledge payments and issue pledge reminders/invoices to donors.  

 

Salesforce     

  • In conjunction with other members of the Development Department track gift entry to ensure data integrity; provide database management including data entry, coordination with accounting department, reporting, analyzing and other functions.  
  • Participate in the development of an automated phone and web form management system on Salesforce. Once developed, oversee the system operation.   
  • Ensure that the documentation for major donor lifecycle is current.  
  • Maintain donor information, including but not limited to donations, contact information, marital status, etc. 
  • Prepare and review communication and donation reports with the Communications and Marketing Manager.    

 

Web Marketing 

  • In collaboration with internal team and external vendors, leads the development of social media strategies and tactics specific to each channel to achieve communications/campaign goals; tracks and reports on performance and recommends adjustments to tactics as needed. 
  • Assist in the development social media strategies to create improved engagement with donors, partners, and community members.   
  • Responsible for planning, scheduling social media content and ads. 
  • Serves as frontline social media specialist, monitoring, moderating, and responding to comments and direct messages as needed. 
  • Update postings in Neighborhood Ministries Website, Facebook Twitter, etc. 
  • Coordinates and performs email/e-newsletter distribution through digital marketing platform 
  • Responsible for tracking and reporting of key performance indicators for website content, social media content and social ads 

 

Website   

  

  • Assist with Online Special Campaign donations and events page forms and track that information by creating a specific report for that campaign.  
  • Participate in developing an email notification system to improve message delivery to and timely response from the appropriate departments. Manage the system once developed.    
  • Moderate comments from site visitors.   
  • Monitors and, in some cases, makes routine website updates to ensure information is consistent, timely and accurate. 

 

Internal Communications 

  • Manages the development team's integrated digital content/editorial calendar. 
  • Manages the department's internal communications requests, coordinating with members of the marketing team, internal customers and outside vendors as needed to meet deadlines and ensure quality and consistency.

  

Performs other duties as assigned:  

  • Assist with fundraising campaigns as requested.  
  • Assist with special events as needed or requested including tracking, soliciting donations, coordinating with vendors, selling/logging tickets, set up and participation at event, etc.     

 

JOB REQUIREMENTS:  

Education and/or Experience:  Minimum of a with at least one (1) year of data entry experience. A High School Diploma. Preferred an Associate degree (AA) or equivalent from two-year college or technical school. Proficient in Microsoft Suites (Word, Excel, PowerPoint, Outlook). Knowledge of administrative and clerical procedures. Knowledge of Salesforce or equivalent donor management software preferred. Must have good communication skills and be able to multi-task during daily work schedule.  

  

WORK ENVIRONMENT:  

This job requires the ability to:  

  • Build a culture of safety to insure everyone feels comfortable in working together.  
  • Lead with vulnerability to cultivate trust and show no one is perfect.  
  • Establish purpose through a common goal and create a clear path to get there.  

  

PHYSICAL DEMANDS:  

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word.  

Must be able to lift 40 pounds.  

Understanding of Federal Uniform Guidance preferred

  • Mature leadership ability within the context of a team.
  • Evidence of a strong work ethic, including integrity and loyalty.
  • Spanish language skills preferred.
  • Required computer skills to include word processing and spreadsheet software (i.e. Word, Excel, Quicken/Quick Books/Salesforce…).
  • Five years ministry and or administrative experience.

Work Environment:

This job requires the ability to:

  • Build a safe work place culture to allow collaboration and openness
  • Lead with vulnerability to cultivate trust
  • Establish purpose through a common goal and create a clear path to get there

Apply for this position

REPORTS TO:  Executive Director

Organization Mission Statement:

To be the presence of Jesus Christ, sharing his life-transforming hope, love, and power among distressed families of urban Phoenix to ignite their passion for God and His Kingdom.

Job Summary:

The Director of Finance is responsible for the core financial management functions of Neighborhood Ministries.  Management includes the development of systems needed to strengthen operations in financial management.  The Director designs, develops and manages systems that align with GAAP standards ensuring financial controls are in place and organizational policies and procedures are followed.  The Director manages the financial reporting of the organization to internal (President, Executive Director, Board of Directors, etc.) and external (Grant Organizations, State and Federal Agencies, Auditors, etc.) customers.  The Director is an active member of the leadership team, reports to the Executive Director, and participates in the overall long-range direction and management of the organization.  This team’s core values include servant leadership, collaboration and consensus building and their leadership will be expressed in the context of a team.   

Essential Functions:

  • Oversee all phases of accounting, financial management, reporting, grant management and compliance.
  • Direct management of the Finance, Reporting and HR/ Information Project Manager.
  • Manage HR support functions through the Information Project Manager; facilitate the recruitment and hiring of additional staff.
  • Provide support for the Board of Directors.
  • Regularly update the Treasurer regarding Neighborhood Ministries, Inc. and subsidiary finances. Provide for an annual outside financial audit, and with the Board’s direction implement audit recommendations.   
  • Oversee asset management functions for any owned properties of Neighborhood Ministries.
  • Develop the annual budget for Board review and approval. Ensure financial controls are in place to keep expenses maintained within budgeted levels.
  • Develop forward-looking financial information as requested, including pro-formas, projections and multi-year forecasts.
  • Support the implementation of the annual ministry calendar.
  • Ensure that official records are maintained in accordance with a retention policy and all license and insurance requirements are maintained in compliance with regulatory and grant requirements.
  • Perform their duties in line with Neighborhood Ministries, Inc. mission and core values.
  • Complete other duties as assigned.

Qualifications and Requirements:

  • B.S. Degree in Accounting or equivalent.
  • 3 years Public Accounting Firm experience.
  • CPA Designation preferred.
  • Financial management skills with strong understanding of GAAP
  • Understanding of Federal Uniform Guidance preferred
  • Mature leadership ability within the context of a team.
  • Evidence of a strong work ethic, including integrity and loyalty.
  • Spanish language skills preferred.
  • Required computer skills to include word processing and spreadsheet software (i.e. Word, Excel, Quicken/Quick Books/Salesforce…).
  • Five years ministry and or administrative experience.

Work Environment:

This job requires the ability to:

  • Build a safe work place culture to allow collaboration and openness
  • Lead with vulnerability to cultivate trust
  • Establish purpose through a common goal and create a clear path to get there

Apply for this position

Program Specialist

REPORTS TO: Workforce Director

Neighborhood Ministries (NM) is a beacon of light to our communities by providing basic needs assistance, education and employment programming, Neighborhood Ministries has served urban Phoenix since 1982, bringing life-transforming hope and power to at-risk, vulnerable children, youth, and adults of the community.


Position Summary:

Workforce Programs Specialist (WPS) reports to Workforce Program Director. The WPS primary responsibility will be to develop and provide services, trainings and programs to job seekers and assist in the development of outreach strategies and partnerships.


Duties & Responsibilities:

Be part of the leadership team in developing, implementing, and evaluating the Neighbors at Work program.
Cultivate and coordinate relationships with potential participants, local schools, community-based organizations and other groups that work with youth and identify productive avenues to support recruitment of future participants;
Create and maintain contact information for prospective students and community partners;
Design and produce regular reports to track, document, measure, and evaluate community outreach strategy,
progress and success;
Develops and schedules workforce services, trainings and programs that align career pathways;
Updating existing curriculum and creating new evidence-based curriculum for apprenticeships, education, etc;
Stays up to date on workforce trends and services through participation in committees, coalitions, and trainings;
Assists in the coordination of summer youth work crew recruitment, training and programming;
Manages outreach and activities budgets;
Recruit and case manage a roster of 6-10 eligible youth annually conducting one-on-one career advisor and
completes individual service plans;
Attend all organizational, departmental, contractual and program meetings and trainings;
Other duties as assigned.

Qualifications and Requirements:

Bilingual in English and Spanish (Preferred);
Experience and demonstrated effective in community outreach and/or recruitment, specifically with youth by
connecting quickly and authentically with people from a variety of different professional and cultural backgrounds;
Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred);
Working knowledge of Facebook, Instagram, LinkedIn, Twitter and other social media platforms;
Experience using Tableau (Power BI or similar data visualization tool) (Preferred);
Demonstrated success building, managing, and growing meaningful relationships with a diverse range of
constituents;
Excellent oral and written communication, public speaking, problem-solving, analytical skills, multi-tasking,
organizational skills, leadership, and time management, proficient organizational and administrative techniques;
Must possess or be able to obtain Arizona Level One Fingerprint Clearance Card, valid state driver’s license;
Able to react to change productively, work a flexible schedule when needed and handle other essential and
marginal functions as assigned.


Education and Training Requirements

Bachelor’s degree in social work, education, business, or a related field and 3-5 years of experience working in a service program environment. Other combinations of experience and education that meet the minimum requirements may be substituted.

Apply for this position

Kids Life Director

REPORTS TO: Director of Community Programs

Job Summary:

This position is responsible for the core operations of programming for the three major kids outreach programs of Neighborhood Ministries: Kids Life, Kids Club, and Kids Camp. Management of these programs includes creating, maintaining, and improving the sophisticated systems needed to strengthen program outcomes.

The Director of Kids Life requires a unique set of experiences that has shaped him/her in God’s desire for the least, last, and lost in an urban context. Major responsibilities include fund development,  ,  weekly program implementation/management, tracking children, spiritual development, team building, volunteer recruitment, identification of current and future leaders and maintaining the program’s case for support.

    

The mission is to build long term relationships with children in a safe environment where they are loved as they are, are heard, have fun, feel valued and learn of God’s grace and Jesus’ message of love and hope. Kids Life mission is to also develop Christ centered leaders by engaging them.  Additionally, the position will require a strategy to integrate cultures and engage families of the children into other Neighborhood Ministries programs and the local church.

 

Management qualities and pastoral qualities are equally important.  The expectation is that the applicant understands and lives a faith walk with Jesus Christ and will be a bridge between our programs and our church. This role is for a seasoned professional with proven skill and understanding of personalized learning, empathy, and community. The ideal candidate will operate in an intelligent, flexible, creative, patient, and principled way, that is rooted in faith and will have the ability to connect with a broad range of partners at all levels. 

 

The Director is an active member of the Program leadership team of NM, reports to the Director of Programs, and participates in the overall long-range direction and management of programming     . The Program Leadership team’s core values include servant leadership, collaboration and consensus building and their leadership will be expressed in the context of a team. The Director will additionally be a part of the grant      applications process’ to make sure that grants are aligned with desired outcomes.

Principle Duties and Responsibilities

  1. Team builder and motivator -- build a team of key volunteers to support and strengthen the Director and assist in the various needs and planning of the program.
  2. Administer survey monkey satisfaction survey, interpret results, respond to feedback, share results with constituents.
  3. Responsible to develop and track outcomes in Salesforce with case notes. Along with accounts up to date with phone numbers, changing addresses, adding family information, and other needed information.
  4. Submit Monthly report to board, and development department that includes outcomes and a narrative.
  5. Training and following up with drivers on problems with vehicles and working with staff to have problems addressed.
  6. Establish high quality partnerships with aligned stakeholders to advance the program’s objectives; Working closely with colleagues to share learnings and coordinate efforts  
  7. Work with key staff/volunteers in choosing yearly curriculum. Responsible to implement the curriculum throughout the yearly activities.
  8. Establish high quality outreach ministry with creative spiritual, emotional and activity programming for children from diverse backgrounds
  9. Fundraising for Kids Life and Kids Club budgets and grant writing
  10. Facilitate any needed follow-up with kids that need special attention throughout the year.
  11. Provide training, and spiritual direction for Kids Life and Kids Club leaders – including coordinating teacher development using volunteers that will observe, model, and do reflective supervision inside the classroom to help develop classroom management and increase student engagement and redirect behavioral problems. This will include the street yoga room for when a calming place is needed for students to regulate their internal emotions.

 

Qualifications and Experience Requirements

  1. Strong communication, managerial and detail oriented skill set.
  2. Strong team building recruitment and management skill set. A key part of sustaining in this position is to know yourself and truly know what your strengths and weaknesses are so when you build a team for support you are building the right team.  Without a strong team to help in areas you are weak is asking for failure or burnout.
  3. Demonstrated abilities in program implementation and development.
  4. Has experience with and carries a specific calling and love to reach, serve and develop urban kids and youth
  5. Proven ability to think outside the box to spur creative and nontraditional solutions for outreach programs
  6. Excellent interpersonal skills and the ability to engage internal and external stakeholders, at all levels
  7. Require basic computer skills in word processing, Microsoft Outlook, and data base management.
  8. Know and understand resiliency and its role in positive transformative experiences for all students; and advance the teams understanding of social emotional development implementation and how story telling integrates traumatic life experiences for comprehensive growth
  9. Has a proven record of dependability, integrity, and spiritual life - 3 references one a spiritual mentor/director/pastor, maybe a past participant youth
  10. Experience with fiscal management
  11. Proven record of leadership, team management and youth mentoring
  12. Spanish Language skills a plus.
  13. Be able to describe a faith orientation that integrates the whole life that is rooted in Jesus Christ.
  14. Participate in NM church

Apply for this position

Youth Workforce Case Manager

REPORTS TO: Youth Workforce Lead Case Manager / Youth Workforce Program Manager

Job Summary:

Case Managers will work in tandem to directly provide most comprehensive services of the Neighbors at Work (NAW) program to Opportunity Youth participants, ages 14-24. CMs will support, encourage, and guide youth to increase the success of goals & objectives and a healthy outlook of life.

CMs, in service delivery, are responsible for outreach and recruitment, coaching of the Individual Service Strategy, ISS, provide occupational and skills training, Work Experience (WEX) opportunities, supportive services and follow-up/retention services. Communicate regularly with educators, mentors, and other professionals, generate reports, and produce and maintain comprehensive online and/or physical case files.

Duties & Responsibilities:

  • Recruit and manage a roster of 38-40 eligible youth annually;
  • Generate public interest in NMPHX Programs, plans and implements outreach activities and promotional campaigns and maintain a list of “interested” clients;
  • Interview, conduct intake assessment including TABE assessment, collect appropriate documents to complete enrollment requirements;
  • Coach youth in completing a youth-centric ISS which address barriers, implement education, employment, development, and training goals;
  • Meet monthly 1-on-1 with participants to support and update ISS as necessary;
  • Update case notes & files as required by contractual requirements;
  • Assist team in facilitating skills training workshops;
  • Provide follow-up services after exit per program requirements;
  • Provides emergency assistance, crisis intervention and referrals, as needed;
  • Connect with education and community partners to establish referral networks;
  • Attend all organizational, departmental, contractual program meetings and trainings;
  • Some positions may supervise interns or volunteers.

Desired attributes:

  • Have the cultural competency to engage with youth and their families;
  • Recognizes that the youth they will spend time with may have many challenges and barriers in a complex urban environment;
  • Lead with vulnerability to cultivate trust and show no one is perfect;
  • Sees youth as the future of our city, state, and our nation;
  • Knows what it means to be a servant leader.

Qualifications and Requirements:

  • Bilingual in English and Spanish (Preferred);
  • Knowledge of social services and workforce-related agencies and programs available in the community;
  • Effective interviewing and coaching techniques and procedures;
  • Excellent oral and written communication, interpersonal skills, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management;
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred);
  • Must possess or be able to obtain a valid state driver’s license and able to drive participants on occasion;
  • Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification.
  • Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.
  • Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned.

Preferred Education and Training:

Bachelor's degree in social work or a related field and two years of experience in casework management, working with youth, or related activities. Any other combinations of experience and education may be substituted and considered. 

Salary Range: $35,000 - $42,000

Apply for this position

REPORTS TO: Development Director at Neighborhood Ministries 

JOB SUMMARY:   

The Development Manager is a strategic, motivated, goal-driven, enthusiastic relationship builder who works closely with the Director of Development to advance the Neighborhood Ministries philanthropic goals. 

 

This position plans, develops, and manages a focused program to cultivate, solicit and steward a selected list of key donors and leads with a strategic focus on portfolio upgrades and acquisition in a high-growth environment.  

 

KEY ACCOUNTABILITIES: 

  • Overseeing and developing the marketing and engagement strategies for the annual donor program. 
  • Enhances and strengthens relationships between donors and organization.  
  • Manage key donors in collaboration with board members, leadership team, and development staff. 
  • Develops portfolios of potential Planned Giving and Legacy Giving prospects under the direction of the Development Director.  
  • Promptly recording donor profiles and engagement strategies in Salesforce  

 

ESSENTIAL FUNCTIONS: 

  1. Collaborate with Director of Development to set and review annual, and quarterly revenue targets and other performance goals. 
  1. Collaborates with Development Team to develop marketing strategies for annual giving program. 
  1. Maintain accurate and up-to-date records of donor contacts and ongoing communications with current donors and prospects. 
  1. Responsible for acknowledgement of major donor/planned giving gifts.  
  1. Arranges appointments, either for personal solicitation and/or board members, leadership team to meet with prospects for cultivation of major gifts and planned gifts.  
  1. Build increasing levels of involvement and support among individual donors and prospects through regular engagement. 
  1. Actively expands the prospective donor base through prospect identification and research. 
  1. Prepares reports and follow up with Director of Development, and others relative to status of fundraising initiatives, pending appointments and all communications with prospects. 
  1. Leads in planning and coordination of donor stewardship, cultivation and recognition events, golf tournaments, receptions, and activities to promote donor engagement.  
  1. Work with the development team to create new gift strategies, communications plans, and production of development collateral that includes the creation of donor development materials, documents, proposals, and printed collateral to promote donor development.  
  1. Serve as Neighborhood Ministries representative at donor and/or partner meetings, community networking functions; including securing financial and in-kind gifts or giving presentations as opportunities arise.  
  1. Conducts onsite tours of the campus for donors and volunteers. 
  1. Promote ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to our staff and clients.  
  1. Performs other duties as assigned. 

 

QUALIFICATIONS AND REQUIREMENTS: 

  • Minimum of a bachelor’s degree in marketing, communications, public relations, business, or related field. 
  • Three years of experience in fundraising management at a nonprofit organization. 
  • Demonstrated experience with gift cultivation, solicitation, and stewardship. Commitment to the organization’s mission.   
  • Proven track record of meeting and exceeding personal and organizational fundraising goals. 
  • Proven ability to prospect, cultivate, and solicit gifts and manage donors; experience with six- and seven-figure level donors preferred. 
  • Well organized, results-oriented, and capable of detailed execution. 
  • Enjoys meeting in person, virtually, and by phone with donors, business, and community leaders. 
  • Excellent writing skills; exceptional, persuasive communications and presentation skills. 
  • Ability to work both independently and collaboratively in a diverse, fast-paced environment that encourages collegiality and teamwork. 
  • Proficiency with fundraising database software, especially Salesforce, and Microsoft Office suite. 

 

WORK ENVIRONMENT: 

This job requires the ability to: 

  • Build a culture of safety to insure everyone feels comfortable in working together. 
  • Lead with vulnerability to cultivate trust and show no one is perfect. 
  • Establish purpose through a common goal and create a clear path to get there. 
  • The Development Manager should be a person of deep personal faith and able to articulate a personal faith story and journey. This position must have the ability to think and act decisively with purpose and integrity. 

 

PHYSICAL DEMANDS: 

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds. 

Apply for this position

REPORTS TO:  Grants and Finance Manager

Job Summary:

A highly skilled, detail-oriented Bookkeeper who excels at multitasking. The Bookkeeper will act as point of contact between the different parts of the accounting system, including accounts payable, accounts receivable, and external parties, such as vendors, clients, or lenders. They will handle bookkeeping entries and assist in preparing financial reports, taxes, and audits, and resolving discrepancies. They are analytical, collaborative, and trustworthy. 

To succeed as our Bookkeeper, you should possess a strong understanding of accounting principles and financial reporting. You should be ethical, thorough, and attentive with excellent verbal and written communication skills. 

Essential Functions:

  • Support client monthly close process in QuickBooks Online 
  • Bank and credit card account reconciliations 
  • A/P and A/R reconciliations 
  • Make journal entries 
  • Review payroll and calculate allocations  
  • Process vendor invoices for payment using Concur 
  • File 1099s 
  • Enter budget into QBO 
  • Create financial reports 
  • Support finance team with other data entry, financial analysis, and other work as needed 
  • Liaise and communicate with finance team and all staff via email, phone, Zoom to share knowledge and improve processes 

Qualifications and Requirements:

  • Nonprofit federal grant experience a major plus 
  • Highly experienced with Google Sheets and Excel 
  • Know QuickBooks Online like the back of your hand and flexible to learn other software as needed 
  • Embrace technology like OneDrive, Asana, Zoom, and have experience integrating software with QuickBooks Online 
  • Are a skilled, professional communicator 

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
    • Build a culture of safety to insure everyone feels comfortable in working together.
    • Lead with vulnerability to cultivate trust and show no one is perfect.
    • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

REPORTS TO:  Grants and Finance Manager

Job Summary:
A highly skilled, detail-oriented Accounting Coordinator who excels at multitasking. The Accounting Coordinator will act as point of contact between the different parts of the accounting system, including accounts payable, accounts receivable, and external parties, such as vendors, clients, or lenders. They will handle bookkeeping entries and assist in preparing financial reports, taxes, and audits, and resolving discrepancies. You should be analytical, collaborative, and trustworthy.

To succeed as our Accounting Coordinator, you should possess a strong understanding of accounting principles and financial reporting. You should be ethical, thorough, and attentive with excellent verbal and written communication skills. Some duty-related testing will occur onsite to ensure sufficient aptitude.

Essential Functions:

  • Working with other members of the accounting department to compile, analyze, and report financial data.
  • Making journal or ledger entries.
  • Assisting with the preparation of weekly, monthly, and yearly financial reports and budgets.
  • Assisting with tax preparation, audits, and identifying and resolving discrepancies.
  • Act as a point of contact between internal departments and accounting, serving as a liaison between accounting and external parties, including clients, suppliers, and contractors.
  • Using QuickBooks and Salesforce software and ensuring that all financial records are filed, complete and accurate.
  • Ensuring that company bills are paid and debts are collected.
  • Implementing and enforcing financial controls.
  • Staying current on company, local, state, and federal financial regulations and policies.

Qualifications and Requirements:

  • Bachelor’s degree in Accounting, Business, or related field.
  • Experience in bookkeeping management
  • Excellent verbal and written communication, interpersonal, time management, problem-solving, and math skills.
  • Strong understanding of accounting principles and financial reporting
  • Proficiency with computers, especially bookkeeping software, strong typing skills.
  • High level of accountability, accuracy, and efficiency, especially when multitasking.

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
    • Build a culture of safety to insure everyone feels comfortable in working together.
    • Lead with vulnerability to cultivate trust and show no one is perfect.
    • Establish purpose through a common goal and create a clear path to get there.

Apply for this position


 

REPORTS TO: It Takes a Village Program Director   

Full-time, grant-funded position 

Job Summary: 

Under the direction of the Program Director, the Program and Activity Coordinator will serve as a Project Manager and Youth Educator. With the goal of preventing substance abuse among Phoenix-area youth, this position will be responsible for planning and facilitating trauma-informed trainings and art and mindfulness activities for youth outside of school hours, building robust community partnerships, utilizing office suites, digital and web-based forms for tracking data, surveys and evaluations, managing program calendar, program outcomes, and ensuring compliance with grant requirements. Administrative experience required. Position will require evening and weekend work hours as well as some travel within Arizona. 

Duties & Responsibilities: 

  • Ensure compliance with grant requirements  
  • Plan and facilitate engaging activities for youth outside of school hours (evenings, weekends, and summer months), including therapeutic art activities, mindfulness meditation and yoga activities, kayaking outings, and substance abuse prevention trainings  
  • Recruit and retain youth participants from diverse backgrounds   
  • Build partnerships with local youth organizations  
  • Track program attendance, administer program surveys, and track program outcomes  
  • Create web-based surveys and evaluations 
  • Submit weekly program reports to Program Director   
  • Communicate and coordinate trainings with program partners  
  • Facilitate group communication through emails and web-based communication tools  
  • Disseminate informational handouts at various community events  
  • Maintain contacts database  
  • Manage Partner Schedules and Calendar 
  • Document program activities with pictures and videos  
  • Post program updates and events on social media   

Education Requirements 
Bachelor’s degree, at minimum  

Knowledge and Skills Requirements 

  • Skilled project manager with teaching experience  
  • Experience planning and hosting events   
  • Excellent leadership skills   
  • Familiar with trauma-informed care practices   
  • Experience with Art therapy, mediation, yoga activities 
  • Able to multitask, prioritize, and manage time well   
  • Database management and administrative skills   
  • Comfortable with Microsoft Word, Excel and PowerPoint   
  • Knowledge of Outlook and Office365 preferred  
  • Bilingual (English/Spanish) a plus but not required  
  • Must be able to get a fingerprint clearance card  

Working Conditions 
Administrative and planning tasks to take place during normal business hours, and youth activities and trainings to take place evenings, weekends, and in summer months. 

Apply for this position

JOB TITLE: Volunteer/ Intern

Volunteers or Interns

We are seeking volunteers or Interns who are looking to complete hours with our Nueva Esperanza or Nuevo Camino Programs. We seek volunteers and interns for a variety of department support including: Case Management, Clinical, Medical, Direct Care, Administrative, Education or Foster Parent support. Roles and level of responsibilities will vary depending on the position or department.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.  

Schedule:

  • Contigent upon Volunteer/ Internship requirements

Work Location:

  • Contigent upon department Volunteer/ Internship hours completed
  • Location of program: Greater Phoenix Metro Area

Qualifications:

  • Must be 21 years of age
  • Able to attend minimum training requirements
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Pass a Child Abuse/ Neglect Check
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Offers of internship/ volunteer opportunities are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Reports to: Clinical Director  

Job Type: Full-time 

 Schedule: 

  • 8 hour shift (8am-5pm) 
  • Monday to Friday (primary schedule) 
  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs. 

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual Spanish (Required) 

Job Summary:     

The Clinical Coordinator is responsible for coordinating clinical services, training new clinicians, and supervising clinical staff. The Clinical Coordinator's functions are performed as part of a multi-disciplinary team and includes development of the child’s in-care therapeutic plans and facilitating transfers. These duties will be performed based on education, training, and certified counseling experience within the social service field. The Lead Clinician is subject to work extended hours and weekends, and to be on-call. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications: 

  • Outstanding organizational skills with ability to be nimble in the work-space environment  
  • Excellent written and verbal communication and tactful interpersonal skills required 
  • Experience working with children and youth in in-patient, residential, or detention facilities  
  • Experience working with undocumented children and/or refugee populations  
  • A sound work ethic with the ability to act both independently and as part of a team. 
  • Must be proficient in all Microsoft 365 products including Excel (required) Salesforce (preferred) 

Position Responsibilities:  

  1. Coordinate clinical services by providing oversight, supervision, and training of staff clinicians.
  2. Monitor clinical services documentation.
  3. Develop and maintain ongoing partnerships with community-based providers.
  4. Audit and assure all intake, admission, and diagnostic assessments with children is completed and document results according to program standards.
  5. Collaborate with treatment team members and children to develop treatment plans. 
  6. Provide weekly one-to-one counseling and crisis intervention as needed. 
  7. Assure and assist in facilitating psycho-educational and therapeutic client groups. 
  8. Continually monitor the mental well-being of children and arrange/ advise clinicians too coordinate appropriate services as needed. 
  9. Provide consultation and documentation regarding a child’s functioning, mental health status, and treatment needs. 
  10. Assure clinical services are provided within the program adhering to state, agency and funder requirements.
  11. Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor. 
  12. Coordinate and ensure proper onboarding training is provided to all new clinical staff for the program.
  13. Develop corrective action plans or disciplinary memos to address performance issues of clinician staff in collaboration with Clinical Director. 
  14. Assist with all required program, state and funder reporting.           

Requirements:  

  • Bilingual (Spanish/English) Required 
  • Master’s Degree in social work, or counseling, or marriage and family counseling, or behavioral health profession eligible for license by AZ Board of Behavioral Health. 
  • Licensed to provide clinical services in the State of Arizona 
  • 2 years of postgraduate direct service delivery experience 
  • Must have supervisory experience 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Child Abuse / Neglect Check 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F) 
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test   
  • COVID Vaccine Immunization 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

JOB TITLE: Medical Assistant  

Reports to: Medical Coordinator 

Job Type: Full-time 

Schedule: 

  • 8 hour shifts 
  • Schedule is based on program needs:  

Sunday- Thursday, Tuesday- Saturday or Monday-Friday 

  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs.  

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program as scheduled. 

Language: 

  • Bilingual Spanish (Required) 

Job Summary:    

The Medical Assistant responsible for assessing, facilitating and monitoring all components of child medical services of the program. The Medical Assistant will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required. 
  • Computer and typing skills required to communicate and coordinate medical services. 
  • Collaborative teamwork skills to communicate, facilitate, and problem-solve medical concerns.  
  • Excellent written and verbal communication   
  • Must be able to work a flexible work schedule 

Position Responsibilities: 

  1. Assess, facilitate, and monitor components of health services based on good practices, funder requirements and on-going program policy developments.  
  2. Collaborate with medical providers for services (eg. PCP, Labs, X-rays, Maricopa County, Dental, Immigration Exam, Urgent Care, Hospital, Specialists) 
  3. Ensure documentation is current and accurate in UC Portal for each admission and subsequent health visit. 
  4.  Collect and record accurate health surveillance trends (fever tracker, nausea/vomit tracker, weight tracker, food intake tracker) 
  5. Track and manage medical inventory to maintain proper product levels for medical program and foster homes.  
  6. Compose factual and informative significant incident reports and respective follow-ups to every significant incident reports.  
  7. Submit written requests for serious medical procedures in accordance to policies and procedures for the program. 
  8. Follow medical programming to assist in preparing statistical reports, medical audits, and operational evaluations/inspections. 
  9. Review medical education (safety plans) with children for diagnosed chronic illness, acute disease, infectious disease, hospital discharge, and/or other examination procedure as needed.  
  10. Complete assigned training requirements in timely manner.  
  11. Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in SalesForce and maintain hard copy of required documents and medical record. 
  12. Facilitate and conduct medication and side effects training to employees as required. 
  13. Schedule and comply with required medical appointments and timelines. 
  14.  Respond and comply to individual emergency medical needs immediately. 
  15. Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication. 
  16. Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor. 
  17. Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs and psychotropic medication. 
  18. Schedule and provide transportation to children on medical appointments with assistance from floor staff as needed. 
  19. Able to react to change productively and handle other essential tasks as assigned. 
  20. Maintain Health Information Privacy HIPAA and accurate use of the UC Portal Database. 

Requirements:  

  • High School Diploma and Medical Assisting training and certification (CMA) 
  • Preferred: One (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office  
  • Preferred: One (1-2) years working with children/ adolescents in a social service setting. Volunteer and internship experienced include. 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Child Abuse / Neglect Check 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

Reports to: Medical Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility required in Hours Worked

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program as scheduled. 

Language:

  • Preferred Bilingual (English/Spanish)

Job Summary:   

The Assistant Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. The Assistant Medical Coordinator will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable, and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications:

  • Must be computer proficient.
  • Microsoft Excel and Outlook skills are required
  • High School Diploma and Medical Assisting training and certification (CMA) or/
  • Associate degree in nursing of Medical Sciences (example: LVN) or/
  • Bachelor's degree in Nursing, Medical Sciences or related field 
  • Cleared Tuberculosis test results 
  • Immunization documentation Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B   
  • Obtain a Level 1 Fingerprint Clearance Card 
  • Bilingual (Spanish/English) 
  • Willingness to work a flexible schedule and be on-call evenings and weekends 
  • Comply with annual training requirements/licensure/certifications
  • Preferred one (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office.
  • Preferred one (1-2) year experience in file maintenance working with troubled adolescents or youth services; may include part-time, volunteer or internship experience 

Position Responsibilities:

  • Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in NE’s SalesForce and maintain hard copy of required documents and medical record. 
  • Facilitate and conduct medication and side effects training to employees as required. 
  • Schedule and comply with required medical appointments and timelines. Respond and comply to individual emergency medical needs immediately. 
  • Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication.
  • Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor. 
  • Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs.
  • Schedule and provide transportation to clients on medical appointments with assistance from floor staff as needed. 
  • Develop and expand medical and dental services with local providers. 
  • Able to react to change productively and handle other essential tasks as assigned. 
  • Maintain Health Information Privacy HIPAA. 
  • Other duties as assigned.  

Requirements: 

  • Must have strong written and verbal communication skills in English.
  • High School Diploma and Medical Assisting training and certification (CMA) or/
  • Associate degree in nursing of Medical Sciences (example: LVN) or/
  • Bachelor's degree in Nursing, Medical Sciences or related field
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

JOB TITLE: Medical Coordinator 

Reports to: Director of Medical Services 

Job Type: Full-time    

Schedule: 

  • 8 hour shifts  
  • Monday to Friday (primary schedule) 
  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs.  

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual Spanish (Required) 

Job Summary:    

The Medical Coordinator is responsible for directing the quality of medical services provided to children. The Medical Coordinator will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays. This position is full time and is staffed as necessary in response to fluctuating business operations. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

Qualifications: 

  • Must be computer proficient 
  • Microsoft Excel and Outlook skills are required 
  • Comply with annual training requirements/licensure/certifications 
  • Computer and typing skills required to communicate and coordinate medical services. 
  • Collaborative teamwork skills to communicate, facilitate, and problem-solve medical concerns.  
  • Excellent written and verbal communication 
  • Must be able to work a flexible work schedule  

Position Responsibilities: 

  1. Supervise the medical staff and evaluate the medical staff’s performance and skills. 
  2. Prepare written reports and presentations on medical programs, medical operational evaluations/inspections, and medical objectives. 
  3. Compose factual and informative significant incident reports and respective follow-ups to every significant incident reports. 
  4. Create and implement tools to monitor and audit the effectiveness of medical policies and procedures related to medical programming and components of health services. 
  5. Develop tracking and monitoring of ORR Medical Standards ensuring compliance with applicable state law, medical, and public health control measures. 
  6. Participate in and comply with all meetings, assignments, and process improvement. 
  7. Interpret funder agency regulations and guidelines, rules and regulations, policies and procedures; advises providers, management, and administrators on implementation of new initiatives as appropriate 
  8. Investigate possible outbreaks and provide response to a communicable disease exposure in accordance with recommendations from Public Health Departments, CDC, and funder. 
  9. Assist in the child’s self-administration of medication 
  10. Demonstrate the ability to react to change productively and handle other essential tasks. 
  11. Computer and typing skills required to communicate and coordinate medical services. 
  12. Develop and maintain ongoing partnerships and communication with medical providers, Health Departments, and other agencies. 
  13. Ensure documentation is current and accurate in UC- Portal for each admission and subsequent health visit. 
  14. Track and trend health surveillance (fever tracker, nausea/vomit tracker, weight tracker, food intake tracker) 
  15. Track and manage medical inventory to maintain proper product levels for medical program and foster homes. 
  16. Submit written requests for serious medical procedures in accordance with policies and procedures for the Unaccompanied Minors Program. 
  17. Generate medical education (safety plans) with youths for diagnosed chronic illness, acute disease, infectious disease, hospital discharge, and/or other examination procedure as needed. 
  18. Participate in the development and delivery of on the job training or medical staff as needed. 
  19. Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs and psychotropic medication. 
  20. Maintain Health Information Privacy HIPAA and accurate use of the UC Portal Database. 

Requirements:  

  • Associate degree in nursing of Medical Sciences (example: LVN) or/ Bachelor's degree in Nursing, Medical Sciences or related field 
  • Preferred: One (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office  
  • Preferred: One (1-2) years working with children/ adolescents in a social service setting. Volunteer and internship experienced include. 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Child Abuse / Neglect Check  
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities   

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

JOB TITLE: Community Liaison 

Reports to: Director of Operations   

Job Type: Full-time 

Schedule: 

  • Flexibility Required in Hours Worked 
  • Possible On Call Requirements 
  • Possible Weekend Shift Requirements 
  • Possible Holiday Shift Requirements 

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program for schedule. 

Language: 

  • Must have strong written and verbal communication skills in English and Spanish 

Job Summary:    

TheCommunityLiaison isthecontact between our organization and the larger Phoenix/Arizona community. This position orientsthe communitywith the vision of support for the youth at the program and develop key partnerships forcomprehensive service delivery.A key role will beto engage churches, businesses, local government andorganizationsinongoing services and relationships with Neighborhood Ministries. Additionally, this role will lead initiatives to recruit Home Care Service providers for the program.  

Individuals We Seek:  

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.  

Qualifications: 

  • Must be computer proficient  
  • Microsoft Excel and Outlook skills are required  
  • Thorough knowledge of the principles and practices of public relations. .   
  • Strong organizational skills and the ability to report out measurables/ data.  
  • Strong Written and verbal communication skills.  
  • Strong public speaking and presentation acumen. 
  • Ability to exercise considerable tact and courtesy in frequent contact with the public.   
  • Strong relationship building skills.  
  • Strong interpersonal skillsto build trust and effective partnerships. 
  • Civic minded with understanding of local and state government. 

Position Responsibilities: 

  1. Acts as advisor to theOperations Director.    
  2. Work within the community and with the Home Care Service Provider (HCSP) teams on recruitment. 
  3. Attend community collaboration meetingsfor the purpose of developing aprogrampresence in the community. 
  4. Serve as a liaison between external stakeholders andthe organization. 
  5. Collaborates with internal and external stakeholders for the purpose of building effective communication, enhancing relationships, and ensuring a high quality of customer service to achieveprogramgoals and objectives.    
  6. Build a network of community organization,faith organizations andbusinesses interested inpartnering with the Neighborhood Ministries to provide holisticcare to youth. 
  7. Recommends responses and action plans as a result of interacting with the external stakeholders ensuring effective communication practices to meetprogramstrategic goals and objectives and to providepositive community experienceswith program.   
  8. Develops, plans, and coordinates various system-wideprogramactivities (e.g. community outreach, media/public relations functions, etc.) for the purpose of enhancingprogram/community relationships, improving customer services/programs, and promoting a positive public image.   
  9. Prepares and delivers written and oral communication to a variety of stakeholders. Conducteducationalsessionin the communityon populationserved  

Requirements:  

  • Must have strong written and verbal communication skills in English and Spanish 
  • Bachelor’s degree in related field 
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Child Abuse / Neglect Check 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities   

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

JOB TITLE: Controller/ AP Specialist 

Reports to: Finance Grants Manager 

Job Type: Full-time 

Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • Monday- Friday 8am-5pm 

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual – Spanish preferred not required 

Job Summary:    

We are looking for a skilled Controller/Grants Specialist to maintain our financial records, including purchases, sales, receipts and payments. include working closely with our accounting team to create and analyze financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices. Our ideal candidate holds a Finance degree and is familiar with accounting software packages, like QuickBooks and Concur. Ultimately, the responsibilities are to accurately record all day-to-day financial transactions of our company. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Proven bookkeeping experience 
  • Solid understanding of basic bookkeeping and accounting payable/receivable principles for non-profit organizations 
  • Proven ability to calculate, post and manage accounting figures and financial records 
  • Data entry skills along with a knack for numbers 
  • Hands-on experience with spreadsheets and proprietary software 
  • Proficiency in English and in MS Office 
  • Customer service orientation and negotiation skills 
  • High degree of accuracy and attention to detail 

Position Responsibilities: 

  1. Record day to day financial transactions and complete the posting process 
  2. Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger 
  3. Perform partial checks of the posting process 
  4. Enter data, maintain records and financial statements 
  5. Process accounts receivable/payable and handle payroll in a timely 

Requirements:  

  • Highschool Diploma/ GED Required 
  • Associate’s Degree/ Finance Degree (Preferred) 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Child Abuse / Neglect Check 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization  

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer 

Apply for this position

Reports to: Finance Grants Manager

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • Monday- Friday 8am-5pm

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program for schedule. 

Language:

  • Bilingual – Spanish preferred not required

Job Summary:   

We are looking for a skilled Procurement Specialist to maintain our financial records, including purchases, sales, receipts and payments. include working closely with our accounting team to create and analyze financial reports and ensure legal requirements compliance, prepare, review, negotiate, and administer contracts and purchase orders.  Our ideal candidate holds a Finance degree and is familiar with accounting software packages, like QuickBooks and Concur. Ultimately, the responsibilities are to accurately record all day-to-day financial transactions of our company.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications:

  • Must be computer proficient
  • Microsoft Excel and Outlook skills are required
  • Proven bookkeeping experience
  • Solid understanding of basic bookkeeping and accounting principles for non-profit organizations
  • Proven ability to calculate, post and manage accounting figures and financial records
  • Data entry skills along with a knack for numbers
  • Hands-on experience with spreadsheets and proprietary software
  • Proficiency in English and in MS Office
  • Customer service orientation and negotiation skills
  • Extensive knowledge of contract principles and procedures
  • Excellent organizational skills and attention to detail
  • Excellent administrative skills
  • Excellent written and communication skills
  • Proficient in Microsoft Office Suite, QuickBooks, Concur
  • High degree of accuracy and attention to detail

Position Responsibilities:

  1. Reviews cost proposals and pricing information
  2. Prepares and administers contracts and purchase orders for capital and small equipment
  3. Compares bids from vendors and determines, or assists with determination, to whom contracts will be awarded.
  4. Evaluates vendor proposals to ensure that all requirements are met according to 2CFR
  5. Confirms that terms and delivery dates are accurate.
  6. Evaluates competence of vendors and reviews their invoices for accuracy
  7. Work closely with Department managers to develop procedures and guidelines
  8. Assist departments with order and purchase requests
  9. Maintains database regarding vendors performance and quality of product(s).
  10. Performs other related duties as assigned

Requirements: 

  • High school Diploma/ GED Required
  • Associate degree/ Business Administration Accounting or related field (Required)
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications
  • Child Abuse / Neglect Check
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Reports to: Director of Operations

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • On Call Requirements as program needs arise
  • Weekend Shift Requirements as program needs arise
  • Holiday Shift Requirements as program needs arise

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program as scheduled. 

Language:

  • Must have strong written and verbal communication skills in English. 

Job Summary:   

Desired candidate is an aspiring IT technical professional who provides superior support to the end-user experience, with modest technical knowledge in areas including end user support (desktops, laptops, printers and software), application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare. This individual would serve as the entry level support for our help-desk, addressing high-volume, simpler issues while escalating complex issues to Tier 2 techs.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications:

  • Must be computer proficient.
  • Microsoft Excel and Outlook skills are required
  • Excellent written and verbal communication 
  • Experience in an instructional coaching or related role
  • Must be able to maintain a flexible work schedule
  • Professional, proactive and self-motivated with an ability to take direction
  • Ability to create and manage systems that streamline workflows, communication, and productivity
  • Excellent organizational skills with attention to detail and the ability to effectively plan and problem solve
  • Time management skills, with the ability to prioritize, coordinate and manage multiple priorities
  • A sound work ethic with the ability to act both independently and as part of a team
  • Ability to communicate effectively via orally and written
  • Demonstrate patience integrity and a work ethic in customer service-related tasks
  • Manage and interpret complex data via multiple input channels
  • Both personable and flexible with the ability to work under pressure
  • Adapt to job responsibilities based on what is learned through change and experience
  • Demonstrate strong initiative, a self-starter with tenacity, resilience, and high energy

Position Responsibilities:

  1. Excellent inter-personal skills as good with people as you are with computers
  2. Experience providing high quality customer desktop support for desktop applications and devices such as printers; this includes fast response rates and accurate and thorough resolutions to desktop issues
  3. Experience providing phone support; with strong awareness of positive phone etiquette
  4. Experience working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets)
  5. A high level of communication skill including written and verbal skills. Verbal skills include the ability to communicate technical I.T. issues to non-I.T. technical staff
  6. Strong communication, presentation, writing and editorial abilities
  7. Strong organizational and time management skills
  8. Require limited supervision and direction; drive results, and set priorities appropriately and independently
  9. A passion for IT
  10. Ability to reliably commute to work site.

Requirements: 

  • 1-2 years IT desktop support experience preferred
  • Bachelor’s Degree preferred in related field.
  • A+ Certification preferred
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Child Abuse / Neglect Check
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Reports to: Operations Director

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • On Call Requirements as program needs arise
  • Weekend Shift Requirements as program needs arise
  • Holiday Shift Requirements as program needs arise

Work Location:

  • Hybrid remote, onsite location in Phoenix, Arizona
  • Must be able to physically report to program for schedule 

Language:

  • Must have strong written and verbal communication skills in English. 
  • Bilingual Spanish (Preferred)

Job Summary:   

The Salesforce Administrator will take a proactive role in managing the day-to-day administration & enhancement of our Salesforce CRM system. This position will be responsible for gathering requirements and feedback to develop changes to configuration, including new solutions on the Salesforce platform to meet business needs. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of custom build projects with consulting partners. Day to day functions include building reports, managing dashboards, workflows, and security. Our Salesforce user experience is of great importance to us; therefore, the Salesforce Administrator will support all aspects of user management including support tickets, end user training, and designing solutions with user satisfaction a priority.

This role will also work with the managed Services and IT teams to resolve escalated issues. The successful candidate will be working and thriving in an agile environment, speaking up to share ideas in layman’s terms clearly explaining design options and their potential impact, and will deliver upon process/functional improvements and change.

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives. We seek compassionate, knowledgeable, and dedicated individuals. Neighborhood Ministries is a faith-based organization with a strong culture of growth and lifelong learning.

Qualifications:

  • Microsoft Office Suite skills are required
  • Analytical mindset with intense curiosity in data quality, management, & security
  • Experience in social service industry is preferred
  • Excellent training skills with ability to communicate using adult learning principles 
  • Outstanding organizational skills with ability to work in an agile environment 
  • Self-starter and organized
  • Excellent written and verbal communication and tactful interpersonal skills required
  • Experience with auditing, training and program compliance
  • A sound work ethic with the ability to act both independently and as part of a team 

Position Responsibilities:

  1. Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules
  2. Manage all configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
  3. Act as sole point of contact for all employee Salesforce related processes
  4. Contribute and assist with other company/department projects and initiatives related to Salesforce interaction with other business applications
  5. Create, maintain, and monitor key program data
  6. Manage partnership and workload of 3rd party Managed Services representative
  7. Data management to improve Salesforce data quality, implementing rules and automation as needed
  8. Identify, gather, and document requirements, translating them into best practice scalable solutions within Salesforce with a focus on exceptional user experience
  9. Participate in cross-functional teams that address strategic business issues involving CRM and business operations; act in a consultative capacity to ensure Salesforce.com optimization
  10. DevOps/release management experience
  11. Sandbox environment management across different teams
  12. Project manage any advanced, custom build projects with our 3rd party developer
  13. Own the communication of any platform changes to end users and stakeholders
  14. Identify unused or underutilized platform features
  15. Assist in reporting on compliance with contractual obligations, state and federal regulations, accreditation standards and internal operating practices.
  16. Adhere to and enforce the federal and state regulations concerning data access and security and report any security related issues
  17. Manage the resolution of all user support tickets
  18. Monitor and improve user adoption
  19. New user and ongoing user training 
  20. Technical documentation
  21. Management of integrated applications and third-party suppliers including Own Backup, Conga, Conga Sign, Sfiles, SuperClone, Booker25
  22. Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

Requirements: 

  • Bachelor’s degree required
  • Salesforce System Administrator Certification Required
  • Minimum of 2-4 years Salesforce Administration experience, including 1+ years of experience with change/release management
  • 1+ years of experience with the AppExchange tools desired (Ex. Own Backup, Conga, Sfiles, SuperClone, Booker25)
  • Experience with Flows, Sandboxes, Data Loader, Data Import Wizard and Change Sets
  • Experience with auditing, training, and compliance to stakeholder requirements
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card 
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Child Abuse / Neglect Check
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • COVID Vaccine Immunization card

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

*Please note to be considered for this position, you must apply on our website at: nmphx.com  

JOB TITLE: Case Manager 

Reports to: Lead Case Manager 

Job Type: Full-time 

Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • On Call Requirements 
  • Weekend Shift Requirements 
  • Holiday Shift Requirements 
  • Sunday-Thursday or Tuesday- Saturday  

(contingent upon program available shifts) 

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual Spanish (Required)  

Job Summary:     

The Case Manager is responsible for assessing the needs of children in care and facilitate their safe and timely release. The case manager will also submit service plans and other assessments required for compiling a comprehensive case file. Additionally, the case manager is responsible for documenting all overseen processes while maintaining the child’s physical files. This position ensures communication with all services provided to the children in care including both internal and external case staffing. The case manager maintains an understanding of all internal and external policy requirements as it pertains to coordination of services.    

 

Individuals We Seek: 

 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

 

Qualifications: 

 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Outstanding organizational skills with ability to be nimble in the work-space environment. 
  • Excellent written and verbal communication 
  • Translate documentation to Spanish requirement. 
  • Able to react to change productively and handle other essential tasks as assigned.  
  • Required to work a flexible schedule to facilitate program services. 

Position Responsibilities: 

  1. Conduct initial intake interviews and assessments of children which includes gathering familial and possible sponsorship information according to internal and external policy requirements.  
  2. Assure case files are maintained timely and correct to meet internal and external agency-reporting standards. This includes program documentation/ Sales Force and the UC Portal. 
  3. Conduct reunification process and documentation in a timely manner and accordance to policy.  
  4. Ensure the timely completion of all case related assessments in accordance with NE, State, and Federal requirements. 
  5. Conduct Safety and Well Being follow up calls.   
  6. As required/ needed submit completed documentation for review timely.  
  7. Facilitate attorney to client contact as requested by children.  
  8. Attend internal and external child case staffing including stakeholders.  
  9. Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.  
  10. Maintain confidentiality of information shared during screeners and assessments of children in care.  

Requirements:  

  • Bilingual (Spanish/English) required 
  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field.  
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Child Abuse /Neglect Check  
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization 

 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

JOB TITLE: Case Aide

Reports to: Lead Case Manager

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • On Call Requirements
  • Weekend Shift Requirements
  • Holiday Shift Requirements
  • Sunday-Thursday or Monday-Friday (contingent upon program available shifts)

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 

Language:

  • Bilingual Spanish (Required)

Job Summary:   

The Case Aide position is responsible for assisting the Case Management department tasks to assure case compliance with internal and external policies. This position will assist in the documentation and filing of all paperwork in which case managers compile and assist processes within the safe and timely reunification of children in care. This position assists in maintaining the child’s physical files and electronic files. This position ensures communication with the case manager on administrative needs. The case aid maintains an understanding of all internal and external policy requirements as it pertains to coordination of services.  

Individuals We Seek:

 All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives. We seek compassionate, knowledgeable and dedicated individuals. Neighborhood Ministries is a faith based organization with a strong culture of growth and lifelong learning.

Qualifications       

  • Must be computer proficient
  • Microsoft Excel and Outlook skills are required
  • Outstanding organizational skills with ability to be nimble in the work-space environment
  • Excellent written and verbal communication
  • Bilingual & Translate documentation to Spanish requirement
  • Able to react to change productively and handle other essential tasks as assigned
  • Required to work a flexible schedule to facilitate program services

Position Responsibilities:

  1. Assist the Case Management department administrative operations.
  2. Assist with case management file preparation for initial intake processes according to internal and external policy requirements for compliance purposes.
  3. Assist in maintaining case files timely and correctly to meet internal and external agency-reporting standards. This includes program documentation/ Sales Force and the UC Portal.
  4. Assist in the reunification and discharge process according to policy & internal procedures.
  5. Ensure the provision of follow up service phone calls are conducted 30 days after youth’s reunification and discharge from program.
  6. Prepare Program or ORR File Requests in a timely manner
  7. Assist in the coordination & facilitation of legal service provider’s to Child contact as required and when requested by children.
  8. Travel as needed for trainings, to assist with child presence in court hearings. conferences or to transport youth to destinations located within the U.S. 

Requirements: 

  • Bilingual (Spanish/English) required
  • Highschool diploma or equivalent degree. 
  • 1 year of experience working with children/ adolescents in a social service setting. Volunteer and internship experienced included:
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/
  • Possession or able to obtain First Aid and CPR Certifications
  • Child Abuse / Neglect Check
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Neighborhood Ministries / Nueva Esperanza Program Focus

Custodian I – Primary Campus Cleaner

General Job Description:

The primary responsibilities of Custodian 1 include performing a variety of daily tasks to ensure a clean and tidy campus. The Custodian 1 will report most directly to the Custodian 2 who will be in charge of overseeing and managing the campus wide cleaning plans.

Reports to: Custodian 2, Maintenance Coordinator & Facility Director

Primary Responsibilities:

 

Following the Daily Responsibilities Check List

  • Regular checks of each building’s janitor closets
  • Restock supplies
  • Consolidate dirty linens, mops, mats, towels
  • Reorganize closets as needed
  • Inventory log of supplies on Monday mornings
  • Redistribution of supplies (if one closet runs low, pull from another)
  • Occasional loads of laundry
  • Daily checks of campus restrooms
  • Restock hand soap, paper towels, toilet paper, toilet clips, urinal mats
  • Empty trashes
  • Sweep and mop floors
  • Clean toilets, sinks and countertops with sanitizing agent
  • Wipe mirrors
  • Regular checks of classrooms and offices
  • Spot sweeping
  • Spot cleaning
  • Occasional vacuuming and carpet cleaning
  • Clean windows
  • Disinfect ‘touch points’ (Door handles, exit levers, handrails, etc)
  • Regular checks of internal and external common areas
  • Daily litter pickup
  • Sweep walkways daily
  • Occasional pressure washing of concrete walks
  • Window Cleaning
  • Occasional deep clean of carpet using electric carpet cleaner
  • Follow guidelines on cleaning, sanitizing, and disinfecting
  • Report to facility coordinator and/or facility director any maintenance or custodial needs

Apply for this position

REPORTS TO:  Nueva Esperanza Lead Clinician

IMPORTANT NOTE:  For Clinicians, we need to fill a Sunday-Thursday AND a Tuesday-Saturday schedule.

  • Bilingual (Spanish/English) is a Requirement.

Job Summary:

The Clinician is responsible for conducting mental health assessments; providing ongoing individual and group counseling services, screening for human trafficking concerns, and providing crisis intervention services. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service field. The Clinician is subject to work extended hours and weekends, and to be on-call.

Essential Functions:

  • Conduct intake, admission, and diagnostic assessments with clients, and document results according to program standards
  • Collaborate with treatment team members and clients to develop treatment plans
  • Provide weekly one-to-one counseling and crisis intervention as needed
  • Facilitate psycho-educational and therapeutic client groups
  • Continually monitor the mental well-being of clients and arrange for appropriate services as needed
  • Provide consultation and documentation regarding clients’ functioning, mental health status, and treatment needs
  • Provide clinical services within Nueva Esperanza, licensing and funding source guidelines
  • Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area.
  • Always ensure the proper supervision of youth.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • One of the following:
    • Master’s degree in social work with clinical experience in the program
    • Master’s degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement
    • Bachelor’s degree plus 5 years clinical employment experience.
  • Must be a licensed clinician in Arizona or eligible for licensure.
  • Experience working with children, youth, and/or families from high-risk backgrounds.
  • Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Covid Vaccine Card
  • Obtain a Level 1 Fingerprint Clearance Card
  • Ability to communicate well both verbally and in writing

Preferred:

  • Experience working with children and youth in inpatient, or residential facilities
  • Experience working with undocumented children, refugees or displaced youth

Physical Demands:

  • Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting 15 lbs. required to complete daily tasks.

Cultural Expectations:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Reports to: Education Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Sunday-Thursday or Tuesday- Saturday or Monday-Friday (contingent upon program available shifts)
  • Flexibility Required in Hours Worked
  • May have On-Call Requirements
  • May have Weekend Shift requirements
  • May have Holiday Shift Requirements

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote

Language:

  • Bilingual Spanish (Required)

Job Summary:   

The Education Department at Nueva Esperanza provides a school family environment that honors and validates the child’s home culture while preparing them to navigate in the United States. The Teacher is responsible for creating and facilitating engaging lessons using a thematic curriculum which provides instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. The Teacher designs and implements daily instruction of all core subject areas and promotes a positive climate of learning and excellence where students have the opportunity to enhance their developmental growth. Additionally, this position provides direct care supervision for students in the NE classroom fostering an environment that facilitates learning and trauma informed care approach in a supportive manner. The Teacher will maintain a flexible, organized, and efficient work schedule.   

Individuals We Seek:

All roles within the programs have a common focus on creating a felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Must be computer proficient with working knowledge of Microsoft 365 and Excel (required) SalesForce (preferred)
  • Classroom management experience preferred
  • Excellent written and verbal communication 
  • Must be able to work a flexible work schedule

Position Responsibilities:

  • Assist the Education Coordinator in training other teachers.
  • Create a safe and inclusive classroom environment of respect and rapport to ensure a positive learning experience for children with diverse backgrounds.
  • Organize and prepare materials for daily instruction while ensuring the inventory of classroom materials, may include textbooks, furniture, and other equipment needed to assist in the provision of instruction
  • Utilize the NE curriculum to ensure compliance with Arizona State Standards.
  • Create Individual Education Plans to meet each student’s academic level
  • Coordinate Physical Education instruction and other large muscle activities
  • Use effective instructional strategies to meet the academic needs of the students
  • Maintain a record of student’s academic progress for the development of portfolios
  • Maintain all AZDHS rules and regulations.
  • Attend minimum of 40 clock hours of trainings per year that will enhance professional growth in the area of Education and instruction with pre-approval from the program trainer or designee
  • Attend necessary weekly Child Advocacy Meetings as an educational representative
  • Be able to assist the medical department with the child’s self-administration of prescribed medication.
  • Must maintain any professional or para-professional certifications acquired while employed with NE annually
  • Ensure any required assessments are administered to the child in the timelines given by state and federal requirements.
  • Assist in providing vocational courses and curriculum in a subject area approved by the Educational Coordinator.  
  • Must ensure all forms and progress notes are properly completed in NE SalesForce to ensure compliance with state and federal requirements.   
  • Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements. 
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences. 

Requirements: 

  • Bilingual (Spanish/English)Required
  • Bachelor’s degree required in the field of Education or related field. Teaching English as a Second language/Teaching English to other languages certification or other appropriate accrediting body and additional training to meet the special needs of children.
  • AZ Teaching Certificate (preferred) or working towards certification
  • 1-2 year of experience working with children/ adolescents in a social service setting. Volunteer and internship experienced included.
  • 1-2 years of paid or unpaid experience working with children in a bilingual setting preferred.
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccination card with two doses (booster not required)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

REPORTS TO:  Lead Case Manager 

Full Time Position 

Job Summary:  

The Campus Resource Ambassador-Transportation  is primarily responsible is to care for the safety and well-being of the children they are escorting and transferring physical custody from the Nueva Esperanza (NE) Program to the designated location. They must also excel at working with children, establishing a comfortable and trustful relationship in a short amount of time.  The Campus Resource Ambassador-Transportation is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends and be on-call. The Campus Resource Ambassador-Transportation must have the ability to work both independently and as a team player. They must be able to travel weekly for up to two overnight trips per week and their travel expenses will be paid.   

Essential Functions:

  • Receive physical custody of the child/youth from other agencies or partners to Nueva Esperanza programs.
  • Transferring physical custody of the child/youth from NE to their confirmed sponsor via ground or air transportation.  
  • Provide direct supervision of child/youth in-transit and maintain line-of-sight supervision at all times.
    • Transport child to/from medical appointments in a timely manner when assigned to by the medical coordinator.  
    • Advocate for the child’s care and well-being when in public spaces for example doctor’s appointments, and airports.  
  • Maintain current training requirements in accordance with ORR policies and procedures from NE for direct care standards. 
  • Seek or coordinate medical care if child/youth should become ill while in transit.
  • Provide meals or snacks to youth while in transit. 
  • Retain and transmit the child/youth’s transport documents, personal property, and prescription medication maintaining chain-of-custody until provided to the sponsor at the time of reunification.
  • Verify the identity of the sponsor prior to the sponsor taking physical custody of the youth.
  • Able to drive a 12 to 15 passenger vehicles, mini-vans, and cars.
    • Fill out reports including expense reports accurately and timely.  
  • Must be able to sit or stand for long periods of time.
  • Able to react to change productively and independently within program constraints.
  • Will be required to attend training for Defensive Driving, State specific Food Handlers certification, First Aid/CPR and Crisis Prevention Intervention (CPI).
  • Other duties as assigned including assisting other departments during downtimes.

Qualifications and Requirements:

  • Bilingual (English/Spanish) 
  • Associate degree in a healthcare (Certified Nursing Assistant/Licensed Practical Nurse), education, or social service-related field from an accredited college or university.
  • Two years documented experience in a field related to human services, children, or a similar occupational area
  • Experience working with at-risk children/youth  
  • Basic computer skills  
  • Level on Fingerprint Clearance Card 
  • Clear Child Abuse and Neglect (CAN) or child protective services check 
  • Clear Motor Vehicle Record (MVR)  

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients during all forms of transportation via airline and ground travel. Must be able to fly up to two (2) overnight stays per trip, per week. Bending, stooping and lifting up to 5 lbs. required to complete daily tasks. Job requires extended periods of sitting and standing (up to 8 hours). 

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REPORTS TO: Facilities Director

Job Summary:

Neighborhood Ministries is a well-established, non-profit organization that provides a variety of diverse human and social services in the downtown Phoenix ecology. We are currently seeking thoughtful individuals to join our staff in the position of Response Officer. When it comes to providing a safe and secure environment on our campus we believe that the quality of our overall services is made better by the presence of a human being showing up to thoughtfully respond and de-escalate situations.

The position of a Campus Resource Ambassador is defined as a unarmed utility officer performing security type duties with basic computer skills and exemplary customer service skills to fulfill this vital task.

Essential Functions:

  • Greet all clients and visitors warmly, with an appropriate greeting, and maintain a warm and friendly demeanor throughout the day in order to maintain positive guest relations.
  • Interact and communicate professionally with clients, visitors, and co-workers under all types of circumstances.
  • Utilize accurate typing/keyboarding skills with a comprehensive knowledge of Microsoft Office.
  • Diverse range of training levels receptivity
  • Train and qualify to work assigned posts. Understand the specific and general post instructions for all assigned posts. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client at each individual post.
  • Maintain access control procedures set by building management.
  • Coordinate program transportation needs and maintain vehicle use logs.
  • Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
  • Identify all visitors upon arrival.
  • Ensure visitors and vendors are properly signed in prior to accessing the building.
  • Monitor security cameras that are within the facility.
  • Respond to incidents including property emergencies.
  • Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
  • Responsible for the preventing or de-escalating any verbal altercations from the facility including submitting Incident Reports to the chain of command as instructed.
  • Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
  • Ability to stand/sit/walk for extended periods of time.
  • Assist visitors with directions and general business information.
  • Must promote client-centered philosophy and skilled in creating/maintaining a sober environment.      
  • Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and   management.
  • Maintain clear, accurate logs of staff allowed entry to secure area.
  • Provide excellent Customer Service to all parties encountered while on duty.

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • Education and/or Experience: Minimum High School diploma or general education degree (GED) and prior satisfactory employment as an Unarmed Security. Higher education and a propensity for on-going education preferred. Previous experience in a homeless shelter/Veterans shelter/transitional living or Youth shelter is preferred. Must be at least 21 years of age.
  • Computer Skills: Proficiency with Microsoft Office software (Word, Excel) and data entry skills.
  • Certificates, Licenses, Registrations: Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR).   In addition, a vehicular mobile patrol may be required.
  • Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. You will be obligated to maintain a working telephone number and accurate residential information throughout your employment, so we may be able to contact you as needed.

Physical Demands:

  • The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facilities; be able to perform assigned duties regardless of inclement weather.

Salary & Benefits:

  • Compensation is $20 per hour, plus paid time off, medical insurance, dental insurance, paid holidays. Skills-enhancing training and opportunities for career growth and promotion.

Apply for this position

JOB TITLE: Prevention of Sexual Abuse Monitor

Reports to: Director of Clinical Services 

Job Type: Full-time 

 Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • May have On-Call Requirements 
  • May have Weekend shift requirements 
  • May have Holiday Shift Requirements 
  • Monday-Friday 

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote 

Job Summary:    

The Prevention of Sexual Abuse (PSA) Monitor, is responsible for managing the implementation and ongoing compliance with the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse, sexual harassment, inappropriate sexual behavior or code of conduct concerns. This position oversees all policy and procedures related to creating an environment that is safe for both the children and staff as related to PSA. Additionally, this role assists as a liaison to community organizations that provide services when related to SA and SH incidents. This position collaborates with internal leadership in the development of policies, procedures trainings. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives. We seek compassionate, knowledgeable and dedicated individuals. Neighborhood Ministries is a faith based organization with a strong culture of growth and lifelong learning. 

Qualifications: 

  •  Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Outstanding organizational skills with ability to be nimble in the work-space environment. 
  • Excellent written and verbal communication 
  • Translate documentation to Spanish requirement. 
  • Able to react to change productively and handle other essential tasks as assigned.  
  • Required to work a flexible schedule to facilitate program services. 
  • Ability to work under pressure and remain calm and composed under stressful situations.  
  • Ability to work collaboratively with staff, residents, service providers and others.   

 Position Responsibilities: 

  • Develop policies and procedures related to Prevention of Sexual Abuse (PSA). 
  • Collaborate with Training positions to develop content and train all staff on PSA procedures, policies and best practices for PSA. 
  • Create age-appropriate orientation material describing children’s rights related to PSA 
  • Lead and coordinate reporting process and follow-up with state and local officials for and investigations.  
  • Complete facility walkthroughs as required by funder’s licensing to assess the facilities, homes and staff where children are cared for to assure best PSA practices are in place.  
  • Establish referral partnerships with local child advocacy centers, rape crisis centers, immigrant victim service providers and/or other service providers.  
  • Liaise with ORR’s PSA Coordinator, the designated FFS, and the designated PO to implement the IFR into internal program policy.  
  • Ensure compliance with the standards implemented with the Quality Assurance positions. 
  • Serve as the point of contact for ORR’s PSA Coordinator regarding matters related to PSA standards and respond to all requests.  
  • Assist in fostering a facility climate which condemns sexual abuse and provides victims with sensitive care, resources and support. 
  • Assist in the reporting and maintain documentation of incidents related to sexual abuse, sexual harassment, inappropriate sexual behavior etc, including assuring proper accountability is reported and enforced.   
  • Coordinate and implement facility awareness, prevention education of PSA.  
  • Develop and provide oversight for a Sexual Abuse Response Team.  
  • Ensure proper notification and coordination with all stakeholders including victims or perpetrators of necessary processes.  
  • Be accountable for compliance issues related to SA, SH or Inappropriate sexual behavior or Code of Conduct Issues.  
  • Support a trauma-informed approach and therapeutic learning environment when creating PSA materials. 
  • Support all functions that attain and maintain accreditation and compliance with regulatory agencies.   

Requirements:  

  • Bilingual (Spanish/English) Required 
  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field.  
  • 1 year minimum working with children/ adolescents in a social service setting. Volunteer and internship experienced included.  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Child Abuse / Neglect Check 
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV    background check) and be able to qualify for company Insurance and Drivers training  
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications 
  • Cleared tuberculosis test results  
  • COVID Vaccine Immunization card with two doses (booster not required) 

Benefits: 

  • 401(k) 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer. 

 

Apply for this position

JOB TITLE: Life Skills Coach

Reports to: Lead Clinician 

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • On Call Requirements
  • Weekend Shift Requirements
  • Holiday Shift Requirements

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program as scheduled. 

Language:

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto.

Job Summary:   

The Life Skills Coordinator (LSC) collaborates with and supports the child and their caregivers in long term care. Their goal is to empower them and aid in the transition of independent living within the community. All of the roles that you play have a common focus on creating felt safety for those we serve and building trust as you support individuals to live the kind of lives they choose. The LSC (Life Skills Coordinator) is a partner, teacher, ambassador, advocate, and supporter to the child. The LSC collaborates with other house staff, children/youth, service providers, and volunteers who are working together to protect, support and empower foster children/youth within Nuevo Camino. This position requires a flexible schedule.  

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.

Qualifications:

  • Must be computer proficient.
  • Microsoft Excel and Outlook skills are required
  • Bilingual (Spanish/English) 
  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling, or other social service 
  • Certification or formal education in providing trauma-informed or trauma-specific services, preferred 
  • 2-year experience working in the adolescent or youth services field (volunteer and internship experienced included) 
  • Out of those 2 years, one-year experience working with immigrant populations is preferred. 
  • Effective communication skills 
  • Cleared Tuberculosis test results 
  • Obtain CPR/First Aid certification 
  • Level One AZ Fingerprint Clearance card & FBI Background Check 
  • COVID Vaccination card 
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services 
  • Maintain annual training requirements/licensure/certifications 
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 

Position Responsibilities:

  • Facilitate continuity of care across care settings 
  • Encourage the child and the caregiver to play a collaborative, active, and informed role in care plan execution 
  • Provide support and ensure trust with the children to build their own supportive relationships  
  • Empower each child including skill development toward self-sufficiency appropriate for the child’s developmental stage 
  • Document all meetings and plans of skill development for each child 
  • Remain a child advocate to enhance the child-program 
  • Create & seize opportunities to provide life-guidance at developmentally appropriate levels 
  • Teach cultural & lifestyle changes as necessary for English-language and American-cultural learners 
  • Maintain proactive awareness of child’s medical, legal, and educational/work readiness documents and plans 
  • Documentation of all services within El Camino data system 
  • Provide support and practice for all employees to implement the principles of a trauma-informed approach  
  • Remain in compliance with all program and stakeholder directives, policies, and guidelines  
  • Conduct and report weekly audits to ensure compliance with government and program guidelines  
  • Complete and submit necessary reporting, IE. program related, ORR requirements, Significant incident Reports, etc.  
  • Attend all required training sessions, as well as partner with HR for staff training compliance  
  • Remain an active learner and adaptable to the work environment  
  • Other duties as assigned 

Requirements: 

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto.
  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling, or other social service 
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test 
  • Current Auto Liability Insurance
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Reports to: Operations Compliance Coordinator 

Job Type: Full-time

Schedule:

  • 8 hour shift (8am-5pm)
  • Monday to Friday

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote

Language:

  • Bilingual Spanish (Preferred)

Job summary:

As a Quality Assurance Compliance Coordinator, you would assist in the implementation of initiatives and assurances under the direction of the Operations Compliance Coordinator for the HR, QA and training departments. This includes assisting and conducting internal audits of program operations and monitor compliance with internal and external requirements. Additionally, this position assists staff in HR, QA and Training related positions in order to assure consistency and congruence in all related department structure and communication. This position is responsible for providing office services by assisting in the implementation of administrative systems, procedures, and policies. Additionally, this position will assist in monitoring administrative projects and providing support to upper management. Finally, this position serves as a support to staff within the programs and co-liaison responsibilities with the HR contracted provider.

Individuals We Seek:

All roles within the programs have a common focus on creating felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Analytical mindset with intense curiosity in improving HR, QA and Training departments
  • Great training skills with ability to communicate using adult learning principles 
  • Outstanding organizational skills with ability to be nimble in the work-space environment 
  • Excellent written and verbal communication and tactful interpersonal skills required
  • Great interpersonal skills and must be a great communicator and have an ability to motivate others
  • Experience with auditing, training and program compliance
  • Ability to prepare presentations, reports, and documents with proven ability to manage processes and analyze Information
  • Ability and enthusiasm to create and manage systems that streamline workflows and communication, leading to increased team productivity
  • A sound work ethic with the ability to act both independently and as part of a team.
  • Must be computer proficient with working knowledge of Microsoft 365 and Excel (required) SalesForce (preferred)

Position Responsibilities:

  1. Act as secondary point of contact for all employee HR-related matters in collaboration with Neighborhood Ministries’ Professional Employer Organization and Operations Compliance Coordinator.
  2. Acts as confidential administrative aide by maintaining employee confidentiality standards in HR department oversight tasks.
  3. Performs various human resource plans and procedures; assists in the development and implementation of employee handbooks and personnel policies and procedures. 
  1. Assist in the coordination and implementation of training programs and delivers training as assigned.
  2. Assist in facilitating cohorts by providing training, technical assistance, reflective practice, and consultation.
  3. Coordinate HR, QA and Training staff in accordance with the Operations Compliance Coordinator.
  4. Act as an administrative support for supervisors in the program with all human resource issues.
  5. Co-liaison communication with contracted HR service with Operations Compliance Coordinator.
  6. Assists in conducting and providing technical support for required program trainings.
  7. Assist Program Quality Specialists in conducting regular audits of program operations and services to appraise levels at which departments are following established internal and external standards for licensing/ certification reviews.
  8. Assist Program Quality Specialists in verifying completion of correction plans in response to corrective plans.
  9. Assist in reporting on compliance with contractual obligations, state and federal regulations, accreditation standards and internal operating practices 
  10. Support Program Quality Specialists in the oversight of Sales Force, Web Clock and other internal software’s related to HR, QA and Training
  11. Collaborate with supervisors to identify and assist in facilitating employee development for all staff members at Nueva Esperanza 
  12. Assists in guiding employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management.

Requirements: 

  • Bilingual (Spanish/English)Preferred
  • Highschool Diploma/ GED Required
  • Bachelor’s Degree preferred in related field.
  • HR Certification highly preferred such as- HRCI Designation such as PHR, SPHR, or GPHR
  • Minimum of 3 -5 years of Human Resource/ Recruitment experience;
  • Experience in Employee Relations, Benefits, Compensation
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccine Immunization card with two doses (booster not required)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

Job Purpose:   

The Home Care Service Provider (HCSP) is responsible for additional duties beyond the traditional foster parent role. Some of these added responsibilities include trauma informed support, thorough documentation of all services on Nuevo Camino (NC) data system, offering children participation in religious services, scheduling of medical appointments and other significant incidents that occur with the foster children. The HCSP will provide one-hour recreational activities, phone calls to sponsors and transportation to and from the NC program every weekday. Participating foster families must always be willing/prepared to house three foster children. The HCSP will maintain a flexible, organized, and open schedule in order to accommodate the needs of the foster children and the NC program. HSCP will receive mileage reimbursement, cell phone stipend, foster parent bed reimbursement 

Essential Functions:   

  • Transport foster placements to/from the Immigration Custom Enforcement program when necessary.  
  • Deliver the initial program orientation to each assigned foster child. 
  • Obtain clothing for foster children through approved vendor, hygiene products, three meals, and other necessities   
  • Follow the mandated timelines to provide medical appointments and care. 
  • Transport foster children to/from essential functions. 
  • Be available to Foster Care Agency in order to communicate on going agency requirements. 
  • Maintain the necessary requirements to hold a current AZ Foster Care License.  
  • Attend all program meetings to ensure that up-to-date information is received. 
  • Keep current on all policy changes or practice from the state licensure and the federal regulations.  
  • Travel to NC as needed for trainings and conferences as part of program requirements.   
  • Develop and maintain a productive relationship with Community Liaison, other HCSPs, and community partners.  
  • React to change productively and handle other essential tasks as assigned with flexibility.  

 

Qualifications and Requirements:   

  • Preferred Bilingual (English/Spanish) 
  • Be a licensed AZ Foster Care Home with available beds for three children at a time 
  • Must be willing to accept placements of any age 3-12, any gender, and any sexual orientation 
  • Support of immediate family 
  • High school diploma or GED equivalency 
  • Cleared Tuberculosis test results 
  • Obtain CPR/First Aid certification 
  • Level One AZ Fingerprint Clearance card & FBI Background Check 
  • COVID Vaccination card 
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services 
  • Maintain annual training requirements/licensure/certifications 
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Subscription to and integration of Neighborhood Ministries’ Statement of Faith & Mission Statement 

Physical Demands:   

Job requires the use of technology in a reporting system; traveling by car for extended periods of time within the Phoenix area; lifting children to accommodate developmental needs; the ability to pass a physician’s physical exam every two years.  

Work Environment:   

This is mostly a work-from-home job with some additional time in medical offices and at recreational activities within the community where high levels of self-motivation and organizational skills are needed. The HCSP will work closely with the NC staff, including Program Manager, Youth Services Coordinators, teachers, assistants, community liaison, clinicians, and community partners.  

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JOB TITLE: Controller/ AP Specialist 

Reports to: Finance Grants Manager 

Job Type: Full-time 

Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • Monday- Friday 8am-5pm 

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual – Spanish preferred not required 

Job Summary:    

We are looking for a skilled Controller/Grants Specialist to maintain our financial records, including purchases, sales, receipts and payments. include working closely with our accounting team to create and analyze financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices. Our ideal candidate holds a Finance degree and is familiar with accounting software packages, like QuickBooks and Concur. Ultimately, the responsibilities are to accurately record all day-to-day financial transactions of our company. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Proven bookkeeping experience 
  • Solid understanding of basic bookkeeping and accounting payable/receivable principles for non-profit organizations 
  • Proven ability to calculate, post and manage accounting figures and financial records 
  • Data entry skills along with a knack for numbers 
  • Hands-on experience with spreadsheets and proprietary software 
  • Proficiency in English and in MS Office 
  • Customer service orientation and negotiation skills 
  • High degree of accuracy and attention to detail 

Position Responsibilities: 

  1. Record day to day financial transactions and complete the posting process 
  2. Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger 
  3. Perform partial checks of the posting process 
  4. Enter data, maintain records and financial statements 
  5. Process accounts receivable/payable and handle payroll in a timely 

Requirements:  

  • Highschool Diploma/ GED Required 
  • Associate’s Degree/ Finance Degree (Preferred) 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Child Abuse / Neglect Check 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization  

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Reports to: Director of Operations

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • On Call Requirements as program needs arise
  • Weekend Shift Requirements as program needs arise
  • Holiday Shift Requirements as program needs arise

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program as scheduled. 

Language:

  • Must have strong written and verbal communication skills in English. 

Job Summary:   

Desired candidate is an aspiring IT technical professional who provides superior support to the end-user experience, with modest technical knowledge in areas including end user support (desktops, laptops, printers and software), application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare. This individual would serve as the entry level support for our help-desk, addressing high-volume, simpler issues while escalating complex issues to Tier 2 techs.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications:

  • Must be computer proficient.
  • Microsoft Excel and Outlook skills are required
  • Excellent written and verbal communication 
  • Experience in an instructional coaching or related role
  • Must be able to maintain a flexible work schedule
  • Professional, proactive and self-motivated with an ability to take direction
  • Ability to create and manage systems that streamline workflows, communication, and productivity
  • Excellent organizational skills with attention to detail and the ability to effectively plan and problem solve
  • Time management skills, with the ability to prioritize, coordinate and manage multiple priorities
  • A sound work ethic with the ability to act both independently and as part of a team
  • Ability to communicate effectively via orally and written
  • Demonstrate patience integrity and a work ethic in customer service-related tasks
  • Manage and interpret complex data via multiple input channels
  • Both personable and flexible with the ability to work under pressure
  • Adapt to job responsibilities based on what is learned through change and experienc
  • Demonstrate strong initiative, a self-starter with tenacity, resilience, and high energy

Position Responsibilities:

  1. Excellent inter-personal skills as good with people as you are with computers
  2. Experience providing high quality customer desktop support for desktop applications and devices such as printers; this includes fast response rates and accurate and thorough resolutions to desktop issues
  3. Experience providing phone support; with strong awareness of positive phone etiquette
  4. Experience working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets)
  5. A high level of communication skill including written and verbal skills. Verbal skills include the ability to communicate technical I.T. issues to non-I.T. technical staff
  6. Strong communication, presentation, writing and editorial abilities
  7. Strong organizational and time management skills
  8. Require limited supervision and direction; drive results, and set priorities appropriately and independently
  9. A passion for IT
  10. Ability to reliably commute to work site.

Requirements: 

  • 1-2 years IT desktop support experience preferred
  • Bachelor’s Degree preferred in related field.
  • A+ Certification preferred
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Child Abuse / Neglect Check
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Reports to: Operations Director

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • On Call Requirements as program needs arise
  • Weekend Shift Requirements as program needs arise
  • Holiday Shift Requirements as program needs arise

Work Location:

  • Hybrid remote, onsite location in Phoenix, Arizona
  • Must be able to physically report to program for schedule 

Language:

  • Must have strong written and verbal communication skills in English. 
  • Bilingual Spanish (Preferred)

Job Summary:   

The Salesforce Administrator will take a proactive role in managing the day-to-day administration & enhancement of our Salesforce CRM system. This position will be responsible for gathering requirements and feedback to develop changes to configuration, including new solutions on the Salesforce platform to meet business needs. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of custom build projects with consulting partners. Day to day functions include building reports, managing dashboards, workflows, and security. Our Salesforce user experience is of great importance to us; therefore, the Salesforce Administrator will support all aspects of user management including support tickets, end user training, and designing solutions with user satisfaction a priority.

This role will also work with the managed Services and IT teams to resolve escalated issues. The successful candidate will be working and thriving in an agile environment, speaking up to share ideas in layman’s terms clearly explaining design options and their potential impact, and will deliver upon process/functional improvements and change.

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives. We seek compassionate, knowledgeable, and dedicated individuals. Neighborhood Ministries is a faith-based organization with a strong culture of growth and lifelong learning.

Qualifications:

  • Microsoft Office Suite skills are required
  • Analytical mindset with intense curiosity in data quality, management, & security
  • Experience in social service industry is preferred
  • Excellent training skills with ability to communicate using adult learning principles 
  • Outstanding organizational skills with ability to work in an agile environment 
  • Self-starter and organized
  • Excellent written and verbal communication and tactful interpersonal skills required
  • Experience with auditing, training and program compliance
  • A sound work ethic with the ability to act both independently and as part of a team 

Position Responsibilities:

  1. Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules
  2. Manage all configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
  3. Act as sole point of contact for all employee Salesforce related processes
  4. Contribute and assist with other company/department projects and initiatives related to Salesforce interaction with other business applications
  5. Create, maintain, and monitor key program data
  6. Manage partnership and workload of 3rd party Managed Services representative
  7. Data management to improve Salesforce data quality, implementing rules and automation as needed
  8. Identify, gather, and document requirements, translating them into best practice scalable solutions within Salesforce with a focus on exceptional user experience
  9. Participate in cross-functional teams that address strategic business issues involving CRM and business operations; act in a consultative capacity to ensure Salesforce.com optimization
  10. DevOps/release management experience
  11. Sandbox environment management across different teams
  12. Project manage any advanced, custom build projects with our 3rd party developer
  13. Own the communication of any platform changes to end users and stakeholders
  14. Identify unused or underutilized platform features
  15. Assist in reporting on compliance with contractual obligations, state and federal regulations, accreditation standards and internal operating practices.
  16. Adhere to and enforce the federal and state regulations concerning data access and security and report any security related issues
  17. Manage the resolution of all user support tickets
  18. Monitor and improve user adoption
  19. New user and ongoing user training 
  20. Technical documentation
  21. Management of integrated applications and third-party suppliers including Own Backup, Conga, Conga Sign, Sfiles, SuperClone, Booker25
  22. Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

Requirements: 

  • Bachelor’s degree required
  • Salesforce System Administrator Certification Required
  • Minimum of 2-4 years Salesforce Administration experience, including 1+ years of experience with change/release management
  • 1+ years of experience with the AppExchange tools desired (Ex. Own Backup, Conga, Sfiles, SuperClone, Booker25)
  • Experience with Flows, Sandboxes, Data Loader, Data Import Wizard and Change Sets
  • Experience with auditing, training, and compliance to stakeholder requirements
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card 
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Child Abuse / Neglect Check
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • COVID Vaccine Immunization card

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

Reports to: Finance Grants Manager

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • Monday- Friday 8am-5pm

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program for schedule. 

Language:

  • Bilingual – Spanish preferred not required

Job Summary:   

We are looking for a skilled Procurement Specialist to maintain our financial records, including purchases, sales, receipts and payments. include working closely with our accounting team to create and analyze financial reports and ensure legal requirements compliance, prepare, review, negotiate, and administer contracts and purchase orders.  Our ideal candidate holds a Finance degree and is familiar with accounting software packages, like QuickBooks and Concur. Ultimately, the responsibilities are to accurately record all day-to-day financial transactions of our company.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications:

  • Must be computer proficient
  • Microsoft Excel and Outlook skills are required
  • Proven bookkeeping experience
  • Solid understanding of basic bookkeeping and accounting principles for non-profit organizations
  • Proven ability to calculate, post and manage accounting figures and financial records
  • Data entry skills along with a knack for numbers
  • Hands-on experience with spreadsheets and proprietary software
  • Proficiency in English and in MS Office
  • Customer service orientation and negotiation skills
  • Extensive knowledge of contract principles and procedures
  • Excellent organizational skills and attention to detail
  • Excellent administrative skills
  • Excellent written and communication skills
  • Proficient in Microsoft Office Suite, QuickBooks, Concur
  • High degree of accuracy and attention to detail

Position Responsibilities:

  1. Reviews cost proposals and pricing information
  2. Prepares and administers contracts and purchase orders for capital and small equipment
  3. Compares bids from vendors and determines, or assists with determination, to whom contracts will be awarded.
  4. Evaluates vendor proposals to ensure that all requirements are met according to 2CFR
  5. Confirms that terms and delivery dates are accurate.
  6. Evaluates competence of vendors and reviews their invoices for accuracy
  7. Work closely with Department managers to develop procedures and guidelines
  8. Assist departments with order and purchase requests
  9. Maintains database regarding vendors performance and quality of product(s).
  10. Performs other related duties as assigned

Requirements: 

  • High school Diploma/ GED Required
  • Associate degree/ Business Administration Accounting or related field (Required)
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications
  • Child Abuse / Neglect Check
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Job Purpose:  

In a holistic and trauma informed manner, the Nuevo Camino Case Manager provides coordination of case management and social services to the child and their families while assisting with the child’s adjustment. Duties include, but not limited to, developing plans, appraising the interest of the child, and promoting positive community relations. The Case Manager (CM) will also submit other assessments required for the compiling of digital and physical comprehensive case file with supporting documentation. The Case Manager is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call. 

 

Essential Functions:  

  • Initiate the Welcome Process for the child into our program, including the new orientation schedules  
  • Complete initial assessments with the child in order to establish rapport 
  • Determine case needs and document these in an Individual Service Plan 
  • Screen for all human trafficking concerns 
  • Verify relationships of children with family, friends of family and/or sponsors to determine the integrity of the relationship within 24-48 hours 
  • Determine options available for children within 48-72 hours and proceed with the required documentation to reunify them with family in home country or in the United States (as applicable) 
  • In collaboration with the child’s assigned Clinician, lead the Child Advocacy Team and maintain communication with the team to assess the child’s needs in an ongoing basis 
  • Complete Well-Check visits for the child in conjunction with the clinician, as needed 
  • Coordinate external and internal services for the child’s needs 
  • Timely completion of assessments & service plans in compliance with government and program requirements 
  • Attend all required trainings in compliance of government policies 
  • Some travel within the U.S. may be required 
  • Other duties assigned 
  • Document all actions taken and contacts 
  • Submit reunification packets for initial review to Lead Case Manager 
  • Timely submission of completed reunification packet upon case completion 

 

Requirements: 

  • Bachelor’s degree required in behavioral sciences, human services, or other social service fields 
  • 2-years of child welfare and/or case management experience (including volunteer and internship experienced) AND one-year experience working with immigrant population, preferred 
  • Bilingual (Spanish/English) 
  • Microsoft Business Suite 
  • Adaptability  
  • Enjoy making sense out of the different experiences they encounter 
  • Effective communication skills 
  • Covid Vaccination Card 
  • Cleared Tuberculosis Screening 
  • Pass a screening of Level 1 AZ Fingerprint Clearance Card & FBI Background Check 
  • Obtain CPR/First Aid certification 
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Subscription to and integration of Neighborhood Ministries’ Statement of Faith & Mission Statement  

Physical Demands:  

Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping, and lifting up to 15 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment. 

Work Environment: 

This job requires the ability to build a culture of safety to ensure everyone feels comfortable in working together. Lead with vulnerability to cultivate trust and show no one is perfect. Establish purpose through a common goal and create a clear path to get there. 

Apply for this position

Job Purpose: Oversees the daily operating function of a group home for children in long term care. This position requires supervision to ensure that operations are running safely and within the guidelines of Nuevo Camino & stakeholder requirements and policies. These responsibilities also include the management of the house staff. This is a safety sensitive position. The House Manager will also ensure program continuity between house staff, children, service providers, and volunteers who are working together to protect, support and empower foster children. This position requires a flexible schedule. 

 

Essential Duties and Responsibilities: 

  • Ensure safety and compliance of children in your care 
  • Maintain home and necessities of the child, including but not limited to grocery shopping, management of funds, hospital visits, comply with grant guidelines 
  • Facilitate morning and evening routines such as chores, hygiene, physical activity, personal reflection, etc. 
  • Constant communication with Child Advocacy team 
  • Ensure residents personal belongings, the sanitation of the house and required equipment, such as vehicles, are clean and ready for use 
  • Ensure daily that children are being given the necessary relationship opportunities to develop healthy attachment, provide safety, and promote their empowerment 
  • Being flexible in hours worked to assist with shift coverage if needed 
  • Weekly updates of home, reported to Program Director 
  • Scheduling for all staff within the home 
  • Provide support for all new employees to implement the principles of a trauma-informed approach 
  • Remain in compliance with all program and stakeholder policies and guidelines 
  • Conduct weekly audits of child monitoring 
  • Any and all necessary reporting 
  • Other duties as required 

Qualifications and Requirements: 

  • Bilingual (Spanish/English, preferred) 
  • 1-year management experience (Residential group home experience preferred) 
  • Certification or formal education in providing trauma-informed or trauma-specific services 
  • Must be a great communicator and have an ability to motivate others 
  • Flexible hours and ability to assistance with shift coverage, as needed 
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Obtain CPR/First Aid certification 
  • Cleared tuberculosis screening 
  • COVID Vaccination Card 
  • Immunization documentation Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B 
  • Subscription to and integration of Neighborhood Ministries’ Statement of Faith & Mission Statement 

Physical Demands:  

Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping, and lifting up to 30 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.  

Work Environment:  

  • Build a culture of safety to ensure everyone feels comfortable in working together 
  • Lead with vulnerability to cultivate trust and show no one is perfect 
  • Establish purpose through a common goal and create a clear path to get there 

Apply for this position

REPORTS TO: House Manager

Job Summary: Behavioral Health Technicians (BHTs) are responsible for the physical, emotional, and psychological care of the children residing in Nuevo Camino. The children under our care require Trauma Informed Care and extensive cultural sensitivity. The BHT collaborates with other house staff, children/youth, service providers, and volunteers who are working together to protect, support and empower foster children/youth. Various locations and shifts available.

Essential Function:

  • Conducts assessments or screenings with children to evaluate the need for supports, strengths and areas of growth
  • Provide emotional support and apply Conscious Discipline to help children create safe attachment and develop emotional regulation
  • Provide support and care in order to help the children reach their potential and feel safe
  • Provide direct support services to include children in independent living skills, promote adequate developmental growth, safe attachment, and adaptation to our program
  • Provide vocational skills support, training and development services, transportation services, and crisis management
  • Facilitates coordination of care to include case review with team members, therapeutic interventions, case progress updates, and attending meetings within the community that will require strong advocacy for the child
  • Participate in clinical staffing meetings, trainings, or other activities as
  • Complete administrative tasks which may include case notes, work orders, copying, faxing, scanning,
  • Perform all duties following confidentiality & safety standards including, but not limited to, use of PPE’s (Personal Protective Equipment; e. gloves)

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • High School Diploma/GED and three years of relevant experience in child caregiving setting;
    • OR Associate degree and two years of relevant experience in child care giving setting;
    • OR Bachelor’s degree in child caregiving setting
    • OR non-behavioral health field bachelor’s degree and one year of relevant experience in child caregiving setting
  • Posses or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Posses or able to obtain a clear Federal FBI Background Clearance
  • Must be a great communicator and have an ability to motivate others
  • Flexible hours and ability to assistance with shift coverage, as needed
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training
  • Possession of or able to obtain Crisis Prevention Institute (CPI) and First Aid/CPR
  • Cleared tuberculosis test results
  • Subscription to and integration of Neighborhood Ministries’ Statement of Faith & Mission Statement

Preferred:

  • Salesforce Administrator Certification 
  • Project Management Certification 
  • Data Analysis Certification 

Physical Demands: 

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.  

Work Environment: 

  • Build a culture of safety to ensure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Reports to: Operations Compliance Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift (8am-5pm)
  • Monday to Friday

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote

Language:

  • Bilingual Spanish (Required)

Job summary:

The Human Resource Generalist, assists in the implementation of initiatives and assurances under the direction of the Operations Compliance Coordinator. This position will be responsible for the alignment of the overall life cycle of the employees at Nueva Esperanza and Nuevo Camino with the vision and values of the Program and Neighborhood Ministries. This position is responsible for performing HR-related duties on a professional level in the following HR functional areas: employee relations, performance management, recruitment, on-boarding, off-boarding, policy implementation and employment law compliance. Additionally, this position will assist in the operation and compliance of internal policy for all stakeholder requirements. This position also assists in the structure and implementation of HR, QA and Training related positions in order to assure consistency and congruence in all related department structure and communication. Finally, this position serves as a support to staff within the programs and co-liaison responsibilities with the HR contracted provider.

Individuals We Seek:

All roles within the programs have a common focus on creating felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Analytical mindset with intense curiosity in improving HR, QA and Training departments
  • Experience in social service industry is a preferred.
  • Great training skills with ability to communicate using adult learning principles 
  • Outstanding organizational skills with ability to be nimble in the work-space environment 
  • Self-starter and organized
  • Excellent written and verbal communication and tactful interpersonal skills required
  • Experience with auditing, training and program compliance
  • Data entry & document translation 
  • A sound work ethic with the ability to act both independently and as part of a team.
  • Must be computer proficient with working knowledge of Microsoft 365 and Excel (required) SalesForce (preferred)

Position Responsibilities:

  1. Co-liaison communication with contracted HR service with Quality Assurance Compliance Coordinator (QA Coordinator).
  2. Maintain employee confidentiality standards in HR department oversight tasks.
  3. Assists in reporting on compliance with contractual obligations, state and federal regulations, accreditation standards and internal operating practices.
  4. Act as primary point of contact for all employee HR-related recruitment and onboarding processes in collaboration with QA Coordinator and Operations Compliance Coordinator.
  5. Assist in various human resource plans and procedures; assists in the development and implementation of employee handbooks and personnel policies and procedures. 
  6. Manage the employee lifecycle of staff members including recruitment, onboarding support including new employee orientation/PPT, retention and offboarding. 
  7. Manage and maintain legal & stakeholder policy compliance of employee’s locally retained HR records.
  8. Create, maintain, and monitor key data involving every employee, volunteer, and regular contractor’s personal file 
  9. Maintain compliance with federal and state regulations concerning employment, including logs, forms, and posting requirements.
  10. Ensure confidentiality and professionalism is maintained when dealing with sensitive and confidential information 
  11. Respond to employees’ queries and resolve issues in a timely and professional manner. 
  12. Develop, propose, and collaborate on employee retention strategies based on historical data trends 
  13. Conduct exit interviews with all employees leaving NE 
  14. Assist in the internal and external auditing requirements for personnel files as needed.

Requirements: 

  • Bilingual (Spanish/English)Required
  • High School Diploma/ GED Required
  • Bachelor’s Degree preferred in related field.
  • HR Certification highly preferred such as- HRCI Designation such as PHR, SPHR, or GPHR
  • Minimum of 3 -5 years of Human Resource/ Recruitment experience;
  • Experience in Employee Relations, Benefits, Compensation
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccine Immunization card with two doses (booster not required)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

Reports to: Home Care Service Provider Coordinator

Job Type: Full-time

Schedule:

  • Hours worked will vary on program needs
  • Monday to Friday (primary schedule)
  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs.

Work Location:

  • Able to complete HCSP homes in West/ Central Phoenix
  • Must be able to physically report to program for schedule. 

Language:

  • Bilingual Spanish (Required)

Job Summary:   

The Assistant Home Care Service Provider Coordinator is a supervisory position that is accountable for the implementation of day-to-day operations for up to 20 HCSPs providing care of for a minimum of 66 children. The Assistant Coordinator ensures and supports the main HCSP Coordinator with assuring the smooth coordination of care for all children in the HCSP homes assigned to them.

Individuals We Seek:

 

All roles within the programs have a common focus on creating felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Self-governance, autonomy, insight, and initiative 
  • Strong oral and written communication skills 
  • Demonstrated drive to produce outcomes with a team focus 
  • Ability to develop rapport with others 
  • Wise reasoning - ability to quickly evaluate and assess a situation 
  • Sound judgement and discretion 
  • Prioritization and task management 
  • Leadership and influence 
  • Crisis and conflict management skills
  • Works a flexible schedule to meet program needs; follows agency attendance policies; participates in on-call rotation.
  • Must be proficient in all Microsoft 365 products including Excel (required) Salesforce (preferred)

Position Responsibilities:

  • Serve as the primary supervisor, contact point, mentor, advocate, and information resource for Nueva Esperanza’s Home Care Service Providers. 
  • Participate in the placement process as an advocate for individual HCSP skills and needs for every child in the program.
  • Proactively contact and document families/children transitioning into or out of foster care and children identified by the care team for health maintenance, education, navigation, respite transitions, and other assistance as needed in a manner that is both trauma-informed and culturally specific. 
  • Assists the HCSPC with recruitment efforts for HCSPs as needed. 
  • Assists in the assessment and evaluation of potential HCSP homes by driving the interview process. 
  • Assists with research of possible training topics, and the presentation of initial and ongoing refresher trainings of HCSPs. Will map out training plans and work with the NE Trainer to design and develop content and curriculum for trainings. 
  • Participates in weekly supervision with Supervisor to discuss progress, barriers, etc., with the completion of the responsibilities listed. 
  • Review billing or documentation from HCSPs (mileage and clothing reimbursements) and other service providers to maintain compliance with grant requirements. 
  • Cooperate with other staff to provide social events for children and families throughout the year. 
  • Assist in the implementation and ongoing supervision of specific targeted training plans for HCSPs. 
  • Educate HCSPs to foster compliance with program and positively impact outcomes. 
  • Maintain a professional relationship with HCSPs and keep a positive customer service attitude while resourcing and providing services. 
  • Communicate and document all issues relating to HCSP ongoing supervision, HCSP concerns and HCSP complaints to HCSPC on a weekly basis. 
  • Communicate weekly with Licensing agencies and report on program-specific challenges and successes.

Requirements: 

  • Bilingual (Spanish/English)Required
  • Bachelor’s Degree required in Social work or related field.
  • 3+ years working with children who have experienced complex trauma
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccine Immunization card with two doses (booster not required)
  • Physically able to lift 50 pounds, bend, stoop, and squad

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

REPORTS TO:  Quality Assurance Manager

Job Summary:

As a Quality Improvement Specialist, you would assist in the implementation of initiatives and assurances under the direction of the Program Director/Assistant Program Director of operations, conduct internal reviews of program operations and monitor compliance with internal and external requirements.

Job Responsibilities:

  • Assists in the coordination and implementation of training programs and delivers training as assign Assist in facilitating cohorts by provide training, technical assistance, reflective practice, and consultation
  • Contribute to observing, evaluating and identifying other organizational/program improvement activities that promote the overall quality of life and satisfaction of NE Program
  • Competently completes activities and required documentation within identified time frame and in adherence with organizational expectations
  • Assists in reviewing incident data and prepares and analyses trended reports for operational departments and QA Manager
  • Assists in conducting incident reporting training and technical support in an operations service line
  • Assists in conducting regular reviews of program operations and services to appraise levels at which programs are following established external and internal standards
  • Assists in reporting on compliance with contractual obligations, state and federal regulations, accreditation standards and internal operating practices
  • Assists in verification and implementation of effective strategies for improvement that were designed to measure and improve outcome measures
  • Assists in conducting regular audits and supports operations to prepare for licensing / certification reviews
  • Assists in conducting regular audits to verify completion of correction plans in response to corrective plans
  • Excellent written and oral communication and tactful interpersonal skills required.
  • Travel required, with occasional travel necessary in reunification
  • Attend all mandatory internal and external meetings and trainings

Qualifications and Requirements:  

  • Ability to quickly grasp innovative concepts in social services service delivery
  • Analytical mindset with intense curiosity in improving delivery of services
  • Attention to detail with ability to learn from failure
  • Great training skills with ability to communicate using adult learning principles
  • Outstanding organizational skills with ability to be nimble in the work-space environment
  • Excellent written and verbal communication
  • Great interpersonal skills
  • Required Level One fingerprint clearance card
  • Preferred Bilingual (English/Spanish) with ability to translate documents

Physical Demands:  

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
    • Build a culture of safety to ensure everyone feels comfortable in working together.
    • Lead with vulnerability to cultivate trust and show no one is perfect.
    • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Workforce Case Manager – Entry Level 1 

REPORTS TO: Workforce Program Director 

Job Summary:  

Case Managers will work in tandem to directly provide comprehensive workforce services of the Neighbors at Work (NAW) program to low-income individuals. CMs will support, encourage, and guide individuals to increase the success of goals & objectives and a healthy outlook on life.  

CMs, in service delivery, are responsible for outreach and recruitment, identifying employment or education goals, coaching of the Individual Service Strategy, and providing occupational and skills training, paid and unpaid work experience opportunities, supportive services and follow-up/retention services. Communicate regularly with educators, mentors, and other professionals, generate reports, and produce and maintain comprehensive online and/or physical case files. 

Duties & Responsibilities:  

  • Recruit and manage a roster of 40-60 eligible participants annually;  
  • Generate public interest in NMPHX Programs, plan and implement outreach activities and promotional campaigns and maintain a list of “interested” clients; 
  • Interview, conduct intake assessment, collect appropriate documents to complete enrollment requirements, including but not limited to those receiving Supplemental Nutrition; 
  • Coach in completing an individual service strategy which addresses barriers, implements education, employment, development, and training goals; 
  • Meet monthly 1-on-1 with participants to support and update service strategy; 
  • Update case notes & files as required by contractual requirements; 
  • Assist team in facilitating skills training workshop; 
  • Provide follow-up services after exit per program requirements; 
  • Provides emergency assistance, crisis intervention and referrals, as needed; 
  • Connect with education and community partners to establish referral networks; 
  • Attend regular organizational, departmental, contractual program meetings and trainings; 
  • Some positions may supervise interns or volunteers; 
  • Other duties as assigned. 

Desired attributes: 

  • Have the cultural competency to engage with individuals and their families. 
  • Recognizes that the participants they will spend time with may have many challenges and barriers in a complex urban environment. 
  • Lead with vulnerability to cultivate trust and show no one is perfect. 
  • Knows what it means to be a servant leader. 

Qualifications and Requirements: 

  • Bilingual in English and Spanish (Preferred); 
  • Knowledge of social services and workforce-related agencies and programs available in the communities. 
  • Effective interviewing and coaching techniques and procedures. 
  • Excellent oral and written communication, interpersonal skills, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management. 
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred) 
  • Must possess or be able to obtain a valid state driver’s license and be able to drive participants on occasion. 
  • Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification 
  • Bending, stooping, and lifting to 20 lbs. required to complete daily tasks. The job requires extended periods of sitting, and use of various office equipment. 
  • Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned. 

Preferred Education and Training (Not Required): 

Bachelor's degree in social work or a related field and two years of experience in casework management or customer care, working with low-income families, or related activities. Any other combinations of experience and education may be substituted and considered.

Apply for this position

Programs Administrative Aide 

Part Time or Full Time 

REPORTS TO: Workforce Program Manager 

Job Summary:  

The Program Administrative Aide supports program directors with administrative responsibilities. This position will most likely be the first face that participants see, and thus be responsible for creating and maintaining community rapport.  Programs Administrative Aide will coordinate program efforts through communication, activities for Neighborhood Ministries programs. Regularly manage files and excel sheets for data management and reports on program service strategy, progress, and enrollments. 

Duties & Responsibilities:  

  • Coordinate reception coverage and ensures customer service through greeting community members; 
  • Manages programs activities and events Outlook Calendar; 
  • Creates program flyers for activities and event; 
  • Fields interactions with the community by responding to emails and calls in a time sensitive manner; 
  • Refers individuals to the appropriate Neighborhood Ministries programs and services;  
  • Schedules clients and process intake with SNAP, workforce and other programs; 
  • Manage parent volunteer months hours, events and communications; 
  • Enter and update data for reports on program service strategy and progress; 
  • Facilitate positive relations between the program team, the public, the media. other departments within the organization, and all other involved parties; 

Desired attributes: 

  • Have the cultural competency to engage with community; 
  • Lead with vulnerability to cultivate trust and show no one is perfect; 
  • Knows what it means to be a servant leader. 

Qualifications and Requirements: 

  • Bilingual in English and Spanish (Preferred); 
  • Knowledge of Microsoft Word, Excel, Outlook & Office365 [Preferred]; 
  • Experience and demonstrated effective community outreach and/or recruitment by connecting quickly and authentically with individuals from a variety of different professional and cultural backgrounds; 
  • Working knowledge of Facebook, Instagram, LinkedIn, Twitter and other social media platforms (Preferred);  
  • Proficient organizational and administrative techniques; 
  • Excellent oral and written communication, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management;  
  • Must possess or be able to obtain a valid state driver’s license and able to drive participants as needed; 
  • Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification.  
  • Bending, stooping, and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.  
  • Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned. 

Preferred Education and Training: 

Required minimum High School Diploma or HSE; preferred associate degree in social work, education, business, or a related field and 1 year of experience working in a service program environment. Other combinations of experience and education that meet the minimum requirements may be substituted. 

Apply for this position

Neighborhood Ministries / Nueva Esperanza Program Focus

Custodian I – Primary Campus Cleaner

General Job Description:

The primary responsibilities of Custodian 1 include performing a variety of daily tasks to ensure a clean and tidy campus. The Custodian 1 will report most directly to the Custodian 2 who will be in charge of overseeing and managing the campus wide cleaning plans.

Reports to: Custodian 2, Maintenance Coordinator & Facility Director

Primary Responsibilities:

 

Following the Daily Responsibilities Check List

  • Regular checks of each building’s janitor closets
  • Restock supplies
  • Consolidate dirty linens, mops, mats, towels
  • Reorganize closets as needed
  • Inventory log of supplies on Monday mornings
  • Redistribution of supplies (if one closet runs low, pull from another)
  • Occasional loads of laundry
  • Daily checks of campus restrooms
  • Restock hand soap, paper towels, toilet paper, toilet clips, urinal mats
  • Empty trashes
  • Sweep and mop floors
  • Clean toilets, sinks and countertops with sanitizing agent
  • Wipe mirrors
  • Regular checks of classrooms and offices
  • Spot sweeping
  • Spot cleaning
  • Occasional vacuuming and carpet cleaning
  • Clean windows
  • Disinfect ‘touch points’ (Door handles, exit levers, handrails, etc)
  • Regular checks of internal and external common areas
  • Daily litter pickup
  • Sweep walkways daily
  • Occasional pressure washing of concrete walks
  • Window Cleaning
  • Occasional deep clean of carpet using electric carpet cleaner
  • Follow guidelines on cleaning, sanitizing, and disinfecting
  • Report to facility coordinator and/or facility director any maintenance or custodial needs

Apply for this position

REPORTS TO: Parenting Por Vida Program Director

Job Summary:

The Community Specialist works side by side with the Program Director. This position requires staff be a SNAP Assistor or become certified within 30 days from on boarding. The Community Specialist is most likely the first staff, residents initially interface with. This staff is responsible for creating and maintaining community rapport. The Community Specialist will coordinate program efforts through communication and activities for Neighborhood Ministries programs. Regularly manage files and excel sheets for data management and reports on program service strategy, progress, and enrollments.

Duties & Responsibilities:

· Considered the first point of contact for SNAP/AHCCCS related business.

· Schedules clients and processes intakes for SNAP/AHCCCS applications.

· Manages programs activities and events Outlook Calendar.

· Creates program flyers for activities and event.

· Fields interactions with the community by responding to emails and calls in a time sensitive manner.

· Refers individuals for Parenting Por Vida services not limited to Mejor Empiezo, Healthy Lifestyles, Family Management, Kith and Kin, etc.

· Refers individuals to appropriate Neighborhood Ministries programs and services including Neighbors at Work, Sueños Youth Center, Katy’s Kids Preschool, Neighborhood Ministries Medical Clinic, Kids Club and the Food Bank.

· Refers individuals to community programs and services not offered by Neighborhood Ministries.

· Attends community outreach events as well as plans and hosts community outreach events at Neighborhood Ministries.

· Manage parent volunteer months hours, events and communications.

· Enter and update data for reports on program service strategy and progress.

· Support Program Director on menu of services and activities planned for Parenting Por Vida and Neighborhood Ministries, in general.

· Facilitate positive relations between the program team, the public, the media. other departments within the organization, and all other involved parties;

Desired attributes:

· Have the cultural competency to engage with community.

· Lead with vulnerability to cultivate trust.

· A Servant Leader.

Qualifications and Requirements:

· Bilingual in English and Spanish (Preferred);

· Knowledge of Microsoft Word, Excel, Outlook & Office365 [Preferred];

· Experience and demonstrated effective community outreach and/or recruitment by connecting quickly and authentically with individuals from a variety of different professional and cultural backgrounds.

· Working knowledge of Facebook, Instagram, LinkedIn, Twitter and other social media platforms (Preferred);

· Proficient organizational and administrative techniques.

· Excellent oral and written communication, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management.

· Must possess or be able to obtain a valid state driver’s license and able to drive participants as needed.

· Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification

· Bending, stooping, and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.

· Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned.

Preferred Education and Training:

Required minimum High School Diploma or HSE; preferred associate degree in social work, education, business, or a related field and 1 year of experience working in a service program environment. Other combinations of experience and education that meet the minimum requirements may be substituted.

Apply for this position

Youth Workforce Lead Case Manager

REPORTS TO: Program Manager

Job Summary:

The Lead Case Manager (LCM) is responsible for leadership in coaching and advising a team of 2 -3 case managers. Lead Case Manager will work in tandem to directly provide most comprehensive services of the Neighbors at Work (NAW) program to opportunity youth participants, ages 16-24. LCMs will support, encourage, and guide CMs to increase the success of program’s youth in achieving goals & objectives and a healthy outlook of life.

CMs, in service delivery, are responsible for outreach and recruitment, coaching of the Individual Service Strategy (ISS), provide occupational and skills training (OTA), Work Experience (WEX) opportunities, supportive services and follow -up/retention services. Communicate regularly with educators, mentors, and other professionals, generate reports, and produce and maintain comprehensive online and/or physical case files.

Duties & Responsibilities:

  • Coach a team of 2-3 case managers to provide excellent program to youth;
  • Generate public interest in NMPHX Programs, plans and implements outreach activities and promotional campaigns and maintain a list of “interested” clients;
  • Develop and maintain relationships with education and community partner organizations for referrals, training and services;
  • Manage enrollments to program by interviewing, conducting intake assessment including TABE assessment, collect appropriate document for enrollment requirements;
  • Coach youth and CM in completing a youth-centric ISS which address barriers, implement education, employment, development goals;
  • Meet weekly with CMs to coach, provide service and to support and update youth ISS as necessary;
  • Manage success tracking and performance measures of CMs caseloads, ensuring follow-up and data validation;
  • Submit paperwork, update case notes & files as required by contractual requirements in Electronic File Management System & AJC record;
  • Develop and facilitate workshops for career or life skills training, participant recruitment & community engagement;
  • Provides emergency assistance, crisis intervention and referrals, as needed;
  • Attend all organizational, departmental, contractual program meetings and trainings;
  • Recruit and manage a roster of 10-15 eligible youth annually;
  • Some positions may supervise interns or volunteers.

Desired attributes:

  • Lead with vulnerability to cultivate trust and show no one is perfect;
  • Knows what it means to be a servant leader;
  • Have the cultural competency to engage with youth and their families;
  • Recognizes that the youth they will spend time with may have many challenges and barriers in a complex urban environment;
  • Sees youth as the future of our city, state, and our nation.

Qualifications and Requirements:

  • Bilingual in English and Spanish (Preferred);
  • Knowledge of social services and workforce-related agencies and programs available in the community;
  • Effective interviewing and coaching techniques and procedures;
  • Excellent oral and written communication, interpersonal skills, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management;
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Pref erred);
  • Must possess or be able to obtain a valid state driver’s license and able to drive participants on occasion;
  • Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification.
  • Bending, stooping and lifting up to 20lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.
  • Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned.

Education and Training Requirements:

Bachelor's degree in social work or related field and four years’ experience in casework, working with youth, or related activities. Other combinations of experience and education that meet the minimum requirements may be substituted.

Apply for this position

Reports to: Facilities Director

Job Type: Full-time

Schedule:

  • Flexibility Required in Hours Worked
  • On Call Requirements
  • Weekend Shift Requirements
  • Holiday Shift Requirements
  • Team works 24/7 so must be able to fill in for any shift on team (contingent upon program available shifts)

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 

Language:

  • Must have strong written and verbal communication skills in English. Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto.

Job Summary:   

Under the supervision of the Facilities director and the Operations coordinator and within the over-arching Facilities Sustainability Plan this position will perform and coordinate tasks related to the upkeep, use and repair of assigned campus facilities, including buildings, grounds, fixtures, vehicles, and related maintenance equipment. This position will be a primary link between the strategic planning side of sustainable program care and the nitty-gritty, hands-on-work that program maintenance involves. Therefore, it will require a good deal of critical thinking, computer spreadsheet-type management along with a good deal of know-how in the field. Position is predominantly outdoors, occasional indoor monitoring or activities.

Individuals We Seek:

All roles within the programs have a common focus on creating a felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Must be computer proficient with working knowledge of Microsoft 365 and Excel (required), Adobe, SalesForce (preferred)
  • Able to react to change productively and handle other essential tasks as assigned. 
  • Required to work a flexible schedule to facilitate program services.
  • General trades skills and mechanical knowledge and ability. 
  • Knowledge of specialized equipment as required by department (including applicable computer related applications, i.e., work orders, purchasing cards, inventory tracking). 
  • Enough strength and physical dexterity to perform duties and responsibilities of this job, including heavy work and exposure to inclement weather. 
  • Must be able to wear and use appropriate personal protective equipment, as necessary. 
  • Knowledge and familiarity with safety codes. 
  • Working vocabulary of sustainability terms and concepts (preferred)
  • Must have strong written and verbal communication skills in English. Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto.
  • Ability to walk and stand for extended periods of time. 
  • Ability to work in a fast-paced environment with various sharp objects present and extreme temperatures.

Position Responsibilities:

  1. Coordinate all maintenance work to properly maintain assigned group homes and the office building
  2. Perform routine repair work and other work of a general maintenance nature. 
  3. Through electronic and other means, order and maintain adequate inventory of materials and supplies, for maintenance, repair and proper functioning of facilities and all assigned equipment. 
  4. Inspect assigned program space/fixtures for deterioration, cleanliness, and orderliness. 
  5. Assist in planning room layout and set-ups, including furniture/equipment, and other duties related to unique events. 
  6. Coordinate space, furniture, and equipment tasks (inventory) with program managers/directors. 
  7. Inspect and assure quality control of all work performed. 
  8. Perform building service or grounds related tasks required for routine cleaning, construction and/or clearing of roads/walkways, and other work of a general maintenance nature. 
  9. Request and coordinate the services of crafts/trade personnel, as necessary. 
  10. Ensure a secure program by locking and unlocking doors and/or installing and maintaining various safety components (i.e., fire alarm covers, security screens) as assigned. 
  11. Requisition, maintain, inventory and issue equipment for facilities in assigned area, and assure they are in proper condition. 
  12. Perform other related duties as assigned.
  13. Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created 
  14. Document all maintenance and repairs that follow state licensure requirements and federal guidelines  

Requirements: 

  • Highschool diploma or equivalent degree. 
  • Experience in a college/university environment (preferred)
  • Three years of specialized mechanical/trades education and/or on the job experience (preferred)
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccination card with two doses (booster not required)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

JOB TITLE: IT Manager

REPORTS TO:  Operations Coordinator

Full Time Position

Job Summary:  

The IT Manager will lead the organization in the development of its IT infrastructure and business needs. This includes hardware, software, security, technical support, and supervision of IT Support Specialists. In addition, the IT Manager will lead the organization in compliance with technology and data.

Essential Functions:  

  • Oversee all IT operations
  • Provide supervision, direction, and training to IT staff, as well as hiring as needed
  • Analyze business requirements for IT needs and systems
  • Develop and execute appropriate strategies as they relate to the organization's IT infrastructure - computer and information systems, security, communication systems
  • Maintain key infrastructure support systems such as cloud services, backup/recovery, identity and access management, patching, anti-virus, printing, and mobility
  • Ensuring reliable 24/7 operations in partnership with managed services provider by defining IT infrastructure architecture, as well as standards to include disaster recovery, security, storage, servers, monitoring, performance, and back-office systems
  • Manage and optimize a 24/7 Help Desk operation
  • Manage and support Windows, Mac OS, iOS, Android, Chrome OS and Ios devices across the organization, on-campus and remote
  • Manage Azure and Office 365 cloud services for the organization, including Microsoft Outlook, Word, Excel, Powerpoint, Sharepoint, and Teams
  • Administer the software solutions utilized across the organization, including but not limited to Salesforce, Adobe, Quickbooks, HIPPO CMMS, Concur invoice solutions
  • Network administration, including Router and firewall, WiFi, and VPN, Network printer configuration and administration
  • Manage the IT asset inventory management system
  • Monitor and ensure compliance with NIST 800, organizational policies, and other regulatory guidelines
  • Capacity to become proficient in new software in order to provide training and technical support to users in the organization
  • Build and maintain relationships with external advisors and vendors

Qualifications and Requirements:  

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
  • NIST Certification required, or be able to obtain within 30 days of hire
  • 5+ years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects
  • Windows 10 Operating System experience in a business environment
  • Experience with database administration; Salesforce Administrator certification preferred
  • Familiarity with Mobile/Remote Device Management (MDM) including Apple Deployment manager (DEP) and Apple Volume Purchase Program (VPP)

Preferred Skills

  • Well-versed in Cyber-security; CISSP certification
  • Analytical mindset
  • Attention to detail
  • Outstanding organizational skills
  • Excellent written and verbal communication
  • Good interpersonal skills
  • Must be able to attain a Level One fingerprint clearance card
  • Preferred Bilingual (English/Spanish)

Physical Demands:  

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

    • This job requires the ability to:
      • Build a culture of safety to insure everyone feels comfortable in working together.
      • Lead with vulnerability to cultivate trust and show no one is perfect.
      • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Reports to: Operations Compliance Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift (8am-5pm)
  • Monday to Friday

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote

Language:

  • Bilingual Spanish (Required)

Job summary:

The Human Resource Specialist, assists in the implementation of initiatives and assurances under the direction of the Operations Compliance Coordinator. This position will be responsible for the alignment of the overall life cycle of the employees at Nueva Esperanza and Nuevo Camino with the vision and values of the Program and Neighborhood Ministries. This position is responsible for performing HR-related duties on a professional level in the following HR functional areas: employee relations, performance management, recruitment, on-boarding, off-boarding, policy implementation and employment law compliance. Additionally, this position will assist in the operation and compliance of internal policy for all stakeholder requirements. This position also assists in the structure and implementation of HR, QA and Training related positions in order to assure consistency and congruence in all related department structure and communication. Finally, this position serves as a support to staff within the programs and co-liaison responsibilities with the HR contracted provider.

Individuals We Seek:

All roles within the programs have a common focus on creating felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Analytical mindset with intense curiosity in improving HR, QA and Training departments
  • Experience in social service industry is a preferred.
  • Great training skills with ability to communicate using adult learning principles 
  • Outstanding organizational skills with ability to be nimble in the work-space environment 
  • Self-starter and organized
  • Excellent written and verbal communication and tactful interpersonal skills required
  • Experience with auditing, training and program compliance
  • Data entry & document translation 
  • A sound work ethic with the ability to act both independently and as part of a team.
  • Must be computer proficient with working knowledge of Microsoft 365 and Excel (required) SalesForce (preferred)

Position Responsibilities:

Assist HR Generalist I with all responsibilities noted in the following:

  1. Co-liaison communication with contracted HR service with Quality Assurance Compliance Coordinator (QA Coordinator).
  2. Maintain employee confidentiality standards in HR department oversight tasks.
  3. Assist in reporting on compliance with contractual obligations, state and federal regulations, accreditation standards and internal operating practices.
  4. Act as primary point of contact for all employee HR-related recruitment and onboarding processes in collaboration with QA Coordinator and Operations Compliance Coordinator.
  5. Assist in various human resource plans and procedures; assists in the development and implementation of employee handbooks and personnel policies and procedures. 
  6. Manage the employee lifecycle of staff members including recruitment, onboarding support including new employee orientation/PPT, retention and offboarding. 
  7. Manage and maintain legal & stakeholder policy compliance of employee’s locally retained HR records.
  8. Create, maintain, and monitor key data involving every employee, volunteer, and regular contractor’s personal file 
  9. Maintain compliance with federal and state regulations concerning employment, including logs, forms, and posting requirements.
  10. Ensure confidentiality and professionalism is maintained when dealing with sensitive and confidential information 
  11. Respond to employees’ queries and resolve issues in a timely and professional manner. 
  12. Develop, propose, and collaborate on employee retention strategies based on historical data trends 
  13. Conduct exit interviews with all employees leaving NE 
  14. Assist in the internal and external auditing requirements for personnel files as needed.

Requirements: 

  • Bilingual (Spanish/English)Required
  • Highschool Diploma/ GED Required
  • Bachelor’s Degree preferred in related field.
  • HR Certification highly preferred such as- HRCI Designation such as PHR, SPHR, or GPHR
  • Minimum of 3 -5 years of Human Resource/ Recruitment experience;
  • Experience in Employee Relations, Benefits, Compensation
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccine Immunization card with two doses (booster not required)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

Reports to: Operations Compliance Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift (8am-5pm)
  • Monday to Friday

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote

Language:

  • Bilingual Spanish (Required)

Job summary:

The Human Resource Specialist, assists in the implementation of initiatives and assurances under the direction of the Operations Compliance Coordinator. This position will be responsible for the alignment of the overall life cycle of the employees at Nueva Esperanza and Nuevo Camino with the vision and values of the Program and Neighborhood Ministries. This position is responsible for performing HR-related duties on a professional level in the following HR functional areas: employee relations, performance management, recruitment, on-boarding, off-boarding, policy implementation and employment law compliance. Additionally, this position will assist in the operation and compliance of internal policy for all stakeholder requirements. This position also assists in the structure and implementation of HR, QA and Training related positions in order to assure consistency and congruence in all related department structure and communication. Finally, this position serves as a support to staff within the programs and co-liaison responsibilities with the HR contracted provider.

Individuals We Seek:

All roles within the programs have a common focus on creating felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Analytical mindset with intense curiosity in improving HR, QA and Training departments
  • Experience in social service industry is a preferred.
  • Great training skills with ability to communicate using adult learning principles 
  • Outstanding organizational skills with ability to be nimble in the work-space environment 
  • Self-starter and organized
  • Excellent written and verbal communication and tactful interpersonal skills required
  • Experience with auditing, training and program compliance
  • Data entry & document translation 
  • A sound work ethic with the ability to act both independently and as part of a team.
  • Must be computer proficient with working knowledge of Microsoft 365 and Excel (required) SalesForce (preferred)

Position Responsibilities:

Assist HR Generalist I with all responsibilities noted in the following:

  1. Co-liaison communication with contracted HR service with Quality Assurance Compliance Coordinator (QA Coordinator).
  2. Maintain employee confidentiality standards in HR department oversight tasks.
  3. Assist in reporting on compliance with contractual obligations, state and federal regulations, accreditation standards and internal operating practices.
  4. Act as primary point of contact for all employee HR-related recruitment and onboarding processes in collaboration with QA Coordinator and Operations Compliance Coordinator.
  5. Assist in various human resource plans and procedures; assists in the development and implementation of employee handbooks and personnel policies and procedures. 
  6. Manage the employee lifecycle of staff members including recruitment, onboarding support including new employee orientation/PPT, retention and offboarding. 
  7. Manage and maintain legal & stakeholder policy compliance of employee’s locally retained HR records.
  8. Create, maintain, and monitor key data involving every employee, volunteer, and regular contractor’s personal file 
  9. Maintain compliance with federal and state regulations concerning employment, including logs, forms, and posting requirements.
  10. Ensure confidentiality and professionalism is maintained when dealing with sensitive and confidential information 
  11. Respond to employees’ queries and resolve issues in a timely and professional manner. 
  12. Develop, propose, and collaborate on employee retention strategies based on historical data trends 
  13. Conduct exit interviews with all employees leaving NE 
  14. Assist in the internal and external auditing requirements for personnel files as needed.

Requirements: 

  • Bilingual (Spanish/English)Required
  • Highschool Diploma/ GED Required
  • Bachelor’s Degree preferred in related field.
  • HR Certification highly preferred such as- HRCI Designation such as PHR, SPHR, or GPHR
  • Minimum of 3 -5 years of Human Resource/ Recruitment experience;
  • Experience in Employee Relations, Benefits, Compensation
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccine Immunization card with two doses (booster not required)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

REPORTS TO: Program Director

Job Summary: The Compliance, HR & Training Operations Coordinator (with the working title of Working Title (Compliance, HR & Training Coordinator) is responsible for supporting, coordinating and implementing all aspects of Nueva Esperanza’s Quality assurance, human resources and Training department. This position will lead a team of 7 members. This position will act as an expert for identifying, tracking, trending and reporting key performance indicators and support program quality through process improvement. This position will participate in the development of the programs over all compliance effectiveness, and guidelines issued the Office of Refugee Resettlement Cooperative agreement and other licensing entities.

Essential Functions:

  • Provide technical assistance to program staff in the improvement and implementation of compliance processes
  • Manage and maintain legal & stakeholder policy compliance of employee’s locally retained HR records in collaboration with a outsourced HR company
  • Maintain compliance with federal and state regulations concerning employment, including logs, forms, and posting requirements
  • Assist in maintaining ORR compliance, accreditation compliance, health and safety program goals, state and licensing compliance and other contractual requirements
  • Oversee the identification and facilitation of employee development for all staff members at Nueva Esperanza
  • Monitor compliance through audits, checklists, and continuous quality improvement activities
  • Collect and analyze data to support the completion of quality analysis reports and identify recommendations for improvement for departments
  • Provide oversight for the identification, investigation, and reporting of all program related critical/serious incidents and will document and report incident and event data according to Office of Refugee Resettlement, State Licensure, and in accordance with Nueva Esperanza policies and procedures
  • Work with assigned program management and staff to implement performance improvement and corrective action plans, as a result of contractual, licensing, accreditation monitoring activities
  • Take the lead on compliance projects, policy improvement root cause analysis and corrective action planning
  • Guides employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management
  • Manage the creation and facilitation training and evaluate competency of training participants
  • Responsible for managing requested research in support of departmental projects and activities.
  • Completes administrative projects by identifying and implementing new initiatives; redesigning systems; recommending re-deployment of designated resources
  • Compiles, analyzes, and summarizes data from multiple sources to create detailed complex documents, reports, and high-level presentations
  • Assists in the coordination, supervision, and completion of special projects as appropriate

Qualifications and Requirements:

  • Bachelor’s degree preferred; social work, health and human services, public health, or related field related field Management of child care setting.
  • 3-5 years’ (minimum of 5 years if no bachelor’s degree) experience in Quality Management/Assurance, Compliance, Accreditation, Safety, and/or Risk Management in a dynamic and growing organization

  • OKR certification strongly preferred or Project Management (PMP) or receive certification within 6 months of employment, if not currently certified. Demonstrated ability to quickly learn and efficiently utilize administrative & project management software.

  • Experience facilitating audits and/or work groups
  • Ability to apply statistical methods to read and interpret performance data
  • Knowledge of and experience with state facility licensure requirement
  • Experience using continuous quality improvement methods and tools
  • Strong technical writing and data analytics skills
  • Ability to work with diverse populations and teams and communicate
  • Must be able to pass Valid Level One Fingerprint Clearance Card and FBI background clearance
  • Valid AZ Driver’s License and a driving record that falls within NM policy
  • Strong organizational, time management and project management skills
  • Exceptional interpersonal, written, and verbal communication skills
  • High level of attention to detail and ability to multitask
  • Ability to work independently and self-manage to achieve goals while being a strong team player.
  • Ability to organize, meet deadlines and prioritize work appropriately.
  • Willingness to embrace and actively support the unique culture and values of NM
  • Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions; enthusiasm for helping drive change as NM becomes a more data-driven organization.

Preferred:

  • Bilingual (English/Spanish)
  • One year experience with COA
  • AZ Foster Care Licensing requirements (Title 21)
  • AZ Group Home Licensing

Physical Demands: 

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift up to 10 pounds.

Work Environment: 

  • Build a culture of safety to ensure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

REPORTS TO:  Emergency Rental Assistance (ERA) Grant Coordinator

Job Summary:

A highly skilled, detail-oriented Emergency Rental Assistance (ERA) Case Manager who excels at multitasking and has demonstrated self-starting and strong interpersonal skills. The ERA Case Manager will act as point of contact between clients applying for assistance and external parties, such as the grant Management organization (Wildfire), local utility companies (APS, SRP, SW Gas, Phx Water), landlords, and individual clients. The ERA Case Manager must be an excellent communicator both oral and written, and understand the entire housing and utility assistance process, not just the ins and outs of the ERA contract stipulations. They will manage the process of gathering all necessary documentation, verifying IDs, tax documents, Unemployment Insurance documentation, leases, utility bills, and other forms of documentation as needed.  In many ways, the case manager is an advocate for the client, helping them build the proper case file in order to qualify for assistance. Excellent candidates will be strong communicators, self-starters, collaborative, and trustworthy. Some duty-related testing will occur onsite to ensure sufficient aptitude.

Essential Functions:

  • Obtain a fluid, working knowledge of the grant requirements (and all updates made thereof) and necessary documents that clients must provide. 
  • Obtain mastery of the grant management portal. 
  • Daily communication with clients via email, phone and text (must set up Google voice number for client correspondence). 
  • Perform weekly audits of case management queue and identifying and resolving discrepancies. 
  • Serve as a point of contact between clients and the Grant Coordinator, serving as a liaison between other external parties, including utility companies, landlords, and the grant management agency.

Qualifications and Requirements:

  • Experience in case management. 
  • Excellent verbal and written communication, interpersonal, time management, problem-solving, and math skills. 
  • Proficiency with computers, transferring and converting files, strong typing skills. 
  • High level of accountability, accuracy, and efficiency, especially when multitasking. 

Physical Demands:

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds. 

This position is expected to contribute to the department policies by:

  • Helping the department processes, organizing, tracking, and communicating policies changes. 
  • Liaising with policy experts to ensure all necessary accompanying items are collected and to answering questions on our policy procedures. 
  • Assisting with reporting to Wildfire. 
  • Assisting with special projects if necessary related to policy. 

Apply for this position

REPORTS TO:  Neighborhood Ministries Executive Director

Position Key Accountabilities:

  • Develop, manage and lead program directors for all Neighborhood Ministries areas of Community Impact.
  • Lead and manage ministry programs including ensuring effective program delivery, project management, and the tracking of program goals and outcomes.
  • Coordinate administrative task sand collaboration among program directors.
  • Clearly communicate program and service results.

Job Summary:

Neighborhood Ministries is hiring a leader to oversee all of our ministry programs and report to our Executive Director. This role will be on the executive leadership team that is responsible for executing and accomplishing the mission of the organization. This will include overall management of the programmatic and operational systems related to the delivery of care and services across Neighborhood Ministries Programs; provision of regular and timely reports to the Executive Director and the Board of Directors regarding operations and services; establishing a collaborative and supportive workplace environment; elevating any issues or concerns to the Executive Director.

Essential Functions:

  • Embody the message of love, respect, and dignity in all aspects of the work as you build relationships with a variety of
  • Lead the team out of a holistic frame, spiritually focused, trauma-informed, and intellectually
  • Cultivate a collaborative leadership team to ensure the programs of Neighborhood Ministries provide a place of refuge where children and families are valued and are given the tools to
  • Work with the development team to write proposals for grants and
  • Lead the team in developing and executing systems to have clear goals and meet program
  • Managing and nurturing the program directors for their emotional, spiritual, and mental well-being.
  • Responsible for creating an internal manual for each programmatic function outlining the core operational
  • Responsible for the collection, maintenance, and submission of monthly, quarterly, and annual reports to the executive
  • Oversees overall supervision and management of program personnel including recruitment, hiring, training, and
  • Review monthly financials, with the executive director, to ensure compliance with operations/contract requirements and adherence to annual budget and spending
  • Conduct weekly one-on-one conversations with each direct report and participate in a weekly one on one with the executive director of Neighborhood
  • Maintain compliance with organization, licensing, and funding sources for all program
  • Maintains a weekly updated list of the status for all program priorities to ensure that adequate progress has been made and timelines are being
  • Other duties as assigned

Qualifications and Requirements:

  • Required 5 years of experience managing people who manage other people
  • Desired experience in child welfare administration, child protective services
  • Required Level 1 Fingerprint Clearance Card background check
  • Project management experience required (certification preferred)
  • Clean insurance driving record check
  • Confident and high functioning in computer and software (office 365, Salesforce, Asana…)
  • Flexibility and willingness to work irregular and long hours including evenings and weekends
  • Able to articulate a personal faith story and journey
  • Experience working in cross-cultural environments including sensitivity to multi- cultural dynamics (prefer bilingual in Spanish and English)
  • Experience in Non-Profit Management, Community Development and Asset-Based Community Development

Physical Demands:

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
    • Build a culture of safety to insure everyone feels comfortable in working together.
    • Lead with vulnerability to cultivate trust and show no one is perfect.
    • Establish purpose through a common goal and create a clear path to get there.

Organization Overview:

Neighborhood Ministries is a hub of community activity where basic necessities of life are joyfully met, including providing a safe place for youth to engage in all types of activities from arts to financial literacy. The results have been nothing short of miraculous and a testimony of the power of Jesus Christ to transform people using the faithful passion and work of those we employ.

The organization was founded in 1982, but the vision of serving and impacting the urban community began years before. As a teenager, Kit Danley’s heart was bent toward helping and serving the marginalized and forgotten in downtown Phoenix. Her relationship with Christ galvanized her calling to be the hands and feet of Jesus to the poor and disenfranchised. The vision of Neighborhood Ministries is not just to serve the community, but to be part of the neighborhood… "to be the presence of Jesus."

Mission:

To be the presence of Jesus Christ, sharing his life-transforming hope, love, and power among distressed families of urban Phoenix to ignite their passion for God and His Kingdom.

Apply for this position

REPORTS TO:  NM Finance Director

Job Summary:

Is responsible for the prescribed implementation of procedures for internal controls: procedures and practices within the Grants and Restricted Accounting Department consistent with current GASB, FASB, and OMB Uniform Guidance Standards Understands and utilizes: Indirect Cost and Fringe Rates, long and short applications. Is able to perform processes to generate time and effort certifications consistent with OMB Uniform Guidance for faculty and others devoting effort to sponsored awards. Prepares audit schedules, including those for the annual audit and the schedules of expenditure for Federal and State awards during the Single Audit Monitors restricted and sponsored award accounts for reasonableness, allow-ability, allocability and consistent treatment of costs and initiates corrections as needed. Determines the difference between exchange and non-exchange transactions as well as appropriate revenue recognition

Essential Functions:

  • Manage and enhance financial policies and procedures that conform to 2 CFR part 200, Uniform Administrative Requirements, Cost Principles and Audit Requirements for Federal Awards
  • Coordinates closely with the Neighborhood Ministries Director of Finance
  • Direct management of the Accounting Coordinator
  • Drawdowns from the HHS Payment Management System
  • Monitor of grant related transactions to the general ledger making appropriate adjustments when needed
  • Manages the supporting tables within the finance system for grant accounting and initiates updates as needed
  • Performs system testing and coordination of testing with department workflow
  • Employs reporting tools to generate financial reports
  • Generates various output reports for grant analysis
  • Initiates vendor billings and receivables
  • Participates in the review of process workflows, system testing, and training
  • Provide feedback and recommendations for system design improvements
  • Generate various output reports for grant analysis
  • Oversee all phases of accounting, financial management, reporting, grant management and compliance.
  • Regularly update the Neighborhood Ministries Executive Team regarding Nueva Esperanza finances.  Provide for an annual outside financial audit, and with the NM Director of Finance implement audit recommendations.
  • Oversee asset management functions for any owned properties of Nueva Esperanza.
  • Develop the annual budget for Board review and approval. Ensure financial controls are in place to keep expenses maintained within budgeted levels.
  • Complete other duties as assigned.

Qualifications and Requirements:

  • A baccalaureate degree in accounting from an accredited college or university
  • At least 4 years of progressively responsible experience in grant/restricted accounting and reporting, preferably in a faith based 501c3
  • Proficiency in the Microsoft Office suite of applications is required
  • Knowledge of GAAP, OMB Uniform Guidance, 2 CFR Part 200, HHS Regulations is required
  • The candidate must be well organized, proficient in both written and verbal communication, proactive, and performance-driven.
  • The candidate must also demonstrate the following traits: integrity, dependability, and enthusiasm and must be detail oriented and possess strong analytical, teamwork and organizational skills.
  • Level One fingerprint clearance card

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
    • Build a culture of safety to insure everyone feels comfortable in working together.
    • Lead with vulnerability to cultivate trust and show no one is perfect.
    • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

  • Job Title:    

    Parent Coach

    Reports to:

    Home Care Service Provider Coordinator

    Job Summary:    

    This position ensures that all children placed with Home Care Service Providers (HCSP) receive consistent trauma informed services by providing support and coaching to the HCSP. This position is responsible for coordinating the recruitment, onboarding and support of Home Care Service Providers. This is done by assisting the families in providing a felt safety and preparing for a smooth transition of the child to their sponsor. 

    Essential Functions: 

    • Serve as the point of contact, advocate and information resource for the HCSP and Respite HCSPs
    • Provide mental health support for HCSP through motivational interviews, reflective listening and skills coaching
    • Provide assessments for HCSP’s in order to monitor mental health
    • Collaborate with department coordinator to review ongoing foster home issues to ensure families’ needs are met
    • Spearhead the assessments and evaluation of potential HCSP homes by driving the interview process
    • Complete a weekly report to reflect recruitment activities, number of inquiries, interviews, new hires, families in the licensing process, number of licensed homes
    • Engage as point of contact for recruitment of unlicensed and license foster candidates to Nueva Esperanza
    • Evaluate issues of recruitment, retention, and advocacy of foster families
    • Communicate weekly with Licensing agencies and report on challenges and successes
    • Serve as a consultant to the licensing agency regarding foster home issues or problems
    • Conduct post-placement follow-up on HCSPs
    • Assist in coordinating special events including Foster Parent recruitment and recognition events

    Required Skills: 

    • Self-governance, autonomy, insight, and initiative
    • Strong oral and written communication skills
    • Demonstrated drive to produce outcomes with a team focus
    • Ability to develop rapport with others
    • Wise reasoning - ability to quickly evaluate and assess a situation
    • Sound judgement and discretion
    • Prioritization and task management
    • Leadership and influence
    • Crisis and conflict management skills
    • Independent work habits

    Qualifications:

    • 3+ years working with children who have experienced complex trauma in the foster care system
    • Master’s degree in Human Services or related field of study from an accredited college
    • Bilingual in English and Spanish,
    • Demonstrated ability with clinical, interviewing, perceptual, diagnostic and family assessment skills
    • Excellent verbal and written communication skills
    • Must have an ability to provide excellent and compassionate customer service
    • Proficiency with computer operating systems including iOS and Office applications including Microsoft Word, Excel and PowerPoint
    • Active motor vehicle license and a reliable automobile with adequate insurance coverage
    • Must obtain state and federal fingerprint clearance

    Work Environment: 

    This job requires the ability to: 

    • Build a culture of safety to insure everyone feels comfortable in working together
    • Lead with vulnerability to cultivate trust and show no one is perfect

    Benefits Include: 

    • Individual medical insurance
    • Paid time off 
    • Mileage reimbursement
    • Health, Dental and Vision Insurance 
    • 401 (k) Saving Plan 
    • Disability Plans 
    • Life and AD&D Insurance  

Apply for this position

REPORTS TO: Program Director

Job Summary: The Quality Assurance Manager is a supervisory position that oversees compliance and plays a key role in internal processes and procedure development by partnerships with leads while addressing quality assurance challenges and the safety and well being of children in our care. Success as Quality Assurance Manager requires knowledge and experience with child and behavioral health care standards, the know-how to support the creation of streamlined business procedures and organizational efficiency, carry out complex processes and projects, and have strong communication skills to advocate for improvement plans to address challenges.

Essential Function:

  • Participate in cross functional meetings with the Child Services Delivery Team
  • Provide timely updates to the Program Director and Child Services Delivery Team on compliance issues and relevant quality improvement project launches
  • Coordinate internal processes to address challenges and compliance requirements including those from the Office of Refugee Resettlement and various state licensing bodies
  • Support organization by solving high-impact, one-off issues by raising them to relevant stakeholders
  • Lead a number of policy strategy and development internal initiatives 
  • Work with the Data Analyst to ensure consistent oversight of NE programs and child safety and well being
  • Ensuring high-risk, high-volume, and unusual events are monitored and that response plans are fully implemented and tracked 
  • Ensure accurate and standardized data is reported for progress monitoring
  • Reviewing, monitoring and evaluating the performance of staff related to quality improvement activities
  • Evaluating the continuity and coordination of childcare and assessing the quality and utilization of services 
  • Managing and writing reports, statements of deficiencies related to surveys and complaint investigations completed
  • Overseeing, preparing, compiling, reviewing, and submitting regular reports for Quality Assurance to the Program Director 
  • Managing and performing internal audits as part of the Internal Audit process and ensuring corrective action plans are completed and implemented on time 
  • Ensuring NE policies and related department operations comply with county, state, federal, organizational, and contractual rules, and regulations 
  • Preparing audits, monitoring, and analyzing program files, and incident reports and other program and child data for evaluation of service quality
  • Other duties as assigned 

Qualifications and Requirements:

  • Preferred Bilingual (English/Spanish)
  • Bachelor's degree, or professional license/certificate and professional level experience in a grant management, health care or childcare field
  • Five or more years of management and field experience in social services 
  • Experience in quality management techniques, procedures, principles, and investigation and evaluation methodologies
  • Ability to problem-solve and utilize critical thinking skills to address challenges
  • Ability to work rapidly and be an independent and fast learner
  • Knowledge of data systems, including how to collect, review and analyze data
  • Ability to work with diverse populations and communicate effectively
  • Professional management experience and ability to speak to stakeholders about programs and licensing compliance/child safety and well being

Preferred:

  • Salesforce Administrator Certification 
  • Project Management Certification 
  • Data Analysis Certification 

Physical Demands: 

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.  

Work Environment: 

  • Build a culture of safety to ensure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Reports to: Program Director

Job Summary:

Operations Coordinator is expected to have exceptional communication and problem-solving skills. This position coordinates, oversees, and performs a wide variety of administrative, project management, and operations activities to promote the safety and wellbeing of children in our care. A key role in streamlining our company’s workflow as the link between various departments, team members, and vendors. This role performs various administrative functions requiring in-depth knowledge of departments, operations, and systems. Serves as primary point of operational and administrative contact for internal and external constituencies, often on complex and confidential issues.

Essential Functions:

· Serves as a secondary point of direct administrative contact and liaison with other individuals, departments, and external institutions & agencies on a range of specified issues

· Organizes and facilitates meetings and other special events in regard to the safety and wellbeing of the children in our program, as required

· Guides innovative thinking by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines

· Coordinates and oversees the day-to-day management of transportation of children in care, campus security and IT for the organization, as appropriate, to include logistics, inventory management, security, maintenance, staffing patterns, and related activities

· Monitors department spending and engages in cost-benefit analysis to ensure proper use of organizational funds

· Maintain continuity of work operations by documenting and communicating needed actions to leadership; discovering irregularities; determining continuing needs

· Completes administrative projects by identifying and implementing new initiatives; redesigning systems; recommending re-deployment of designated resources

· Compiles, analyzes, and summarizes data from multiple sources to create detailed complex documents, reports, and high-level presentations

· Assists in the coordination, supervision, and completion of special projects as appropriate

· Resolves administrative problems by analyzing information, identifying and communication solutions

·

Requirements

Qualifications and Competency Requirements:

Experience and Education:

· Minimum 3 years of professional experience in relevant roles (ex. Operations and logistics, Project Coordinator, Management of childcare settings, etc.)

· Bachelor’s degree (business or related field) or 3 additional years of experience in relevant roles required

· Understanding of the appropriate use of grant funding preferred

Computer Skills:

· Excellent computer skills with a strong proficiency with applications including Microsoft Word, Excel, Power Point and Adobe Acrobat DC

· Demonstrated ability to quickly learn and efficiently utilize administrative & project management software.

Compliance:

· Valid Level One Fingerprint Clearance Card and FBI background clearance

· Valid AZ Driver’s License and a driving record that falls within NM policy

Additional Attributes:

· Strong organizational, time management and project management skills

· Exceptional interpersonal, written, and verbal communication skills

· High level of attention to detail and ability to multitask

· Ability to work independently and self-manage to achieve goals while being a strong team player.

· Ability to organize, meet deadlines and prioritize work appropriately.

· Willingness to embrace and actively support the unique culture and values of NM

· Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions; enthusiasm for helping drive change as NM becomes a more data-driven organization.

· Ccourteous, proactive, and well-organized professional who bring creative solutions to administrative problems

Apply for this position

REPORTS TO:  Education Coordinator

Job Summary:
The Teacher is responsible for curriculum development which facilitates instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. To design and implement daily instruction of all core subject areas to include ESL, PE and Vocational Courses. The Teacher is to promote a positive climate of learning and excellence where students can enhance their developmental growth. The teacher shall establish a classroom environment that is conducive to trauma informed care.

Essential Functions:

  • Create a safe and inclusive classroom environment of respect and rapport to ensure a positive learning experience for youth with diverse backgrounds.
  • Organize and prepare materials for daily instruction while ensuring the inventory of classroom materials, may include: textbooks, furniture, and other equipment needed to assist in the provision of instruction.
  • Utilize the NE curriculum to ensure compliance with national academic standards.
  • Individualize lesson plans to meet each students academic level.
  • Assist with the coordination of Physical Education instruction with Educational Director to ensure compliance with state and federal requirements.
  • Develop Individualized Educational Plans to report and document student’s developmental progress (cognitive, emotional, social and physical).
  • Use effective instructional strategies to meet the academic needs of the students.
  • Provide a vocational course and curriculum which introduces youth to career choices.
  • Meet departmental and program deadlines to ensure contractual compliance with reporting requirements.
  • Assist with the development of the Educational Assessment submitted initially at 21 days and 30 days thereafter as required by funding source.
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend trainings that will enhance professional growth in the area of Education and/or Vocational curriculum and instruction with pre-approval from program director or designee.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Willing to travel if needed for trainings, conferences or to transport youth to destination if reunified within the U.S.
  • Attend Treatment Team Meetings to convey academic progress to all disciplines present.
  • Must maintain any professional or para-professional certifications acquired while employed with NE annually.
  • Ensure the proper supervision of youth at all times.
  • Ensure the initial Educational Assessment is administered to youth within 72 hours upon arrival in the absence of the Educational Director.
  • Administer the post Academic Diagnostic Assessment within 45 days from the date of the initial assessment in the absence of a Lead Teacher/Education Coordinator.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • Bachelor’s degree required in the field of Education or related field
  • 1-2 years of paid or unpaid experience working with youth in a bilingual setting preferred
  • Must be computer literate with working knowledge of Microsoft 365
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Must be at least 21 years of age at the time of hire

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Involves walking and standing for extended periods of time.

Apply for this position

Youth Workforce Outreach and Administrative Specialist

REPORTS TO: Youth Workforce Program Manager

Job Summary:

The Outreach and Administrative Specialist concentrates on promoting NMPHX services and programs and assist with the organization and development of recruitment and enrollment providing basic information and referral assistance to participants. Additionally, this will work to develop mutually beneficial relationships with area-wide business, industry and community partners in support of the program specifically for recruitment and outreach efforts. Additionally, this position will most like be the first face that participants see, and thus be responsible for creating and maintaining records of potential participants and effective handoffs to case managers.  Provide regular reports and data visualization on outreach strategy, progress, and enrollments.

 Desired attributes:

  • Have the cultural competency to engage with youth and their families;
  • Recognizes that the youth they will spend time with may have many challenges and barriers in a complex urban environment;
  • Lead with vulnerability to cultivate trust and show no one is perfect;
  • Sees youth as the future of our city, state, and our nation;
  • Knows what it means to be a servant leader.

Duties & Responsibilities:

  • Cultivate and coordinate relationships with potential participants, local schools, community-based organizations and other groups that work with youth and identify productive avenues to support recruitment of future participants;
  • Create and maintain contact information for prospective students and community partners;
  • Provide initial screen of applicants, create participant files that will include eligibility documentation to ensure a smooth and timely manner approval process;
  • Coordinate with Program Manager and Lead Case Managers to approve participant files and assign case manager;
  • Attend and coordinate presentations, job fairs and other community outreach events to connect with potential participants;
  • Design and produce regular reports to track, document, measure, and evaluate community outreach strategy, progress and success;
  • Recruit and case manage a roster of 6-10 eligible youth annually;
  • Update and maintain your owns case load files in AJC database including required eligibility documentation, program progress documentation, educational achievement, and job placement verifications;
  • Attend all organizational, departmental, contractual and program meetings and trainings.

Qualifications and Requirements:

  • Bilingual in English and Spanish (Preferred);
  • Experience and demonstrated effective in community outreach and/or recruitment, specifically with youth by connecting quickly and authentically with people from a variety of different professional and cultural backgrounds;
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred);
  • Working knowledge of Facebook, Instagram, LinkedIn, Twitter and other social media platforms;
  • Experience using Tableau (Power BI or similar data visualization tool) (Preferred);
  • Demonstrated success building, managing, and growing meaningful relationships with a diverse range of constituents;
  • Proficient organizational and administrative techniques;
  • Excellent oral and written communication, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management;
  • Must possess or be able to obtain a valid state driver’s license and able to drive participants on occasion;
  • Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification.
  • Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.
  • Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned.

Education and Training Requirements:

Bachelor’s degree in social work, education, business, or a related field and 3-5 years of experience working in a service program environment. Other combinations of experience and education that meet the minimum requirements may be substituted.

Salary Range: $42,000 - $48,000

Apply for this position

Youth Workforce Job Developer

REPORTS TO: Youth Workforce Program Manager

Job Summary:

The Job Developer will focus on identifying, seeking out, and contacting prospective employers for youth participants in the NAW program and will develop relationships and career pathways with prospective employers for On-The-Job Training, internships, and work experience for youth participants. Additionally, this position will create and maintain written and electronic records of contacts and outcomes with employers, coordinate with other staff to determine and meet participants’ job placement needs and follow-up activities, as well as, provide quarterly reports on all job development activities for participants.

Duties & Responsibilities:

  • Seek and contact prospective employers suitable for participant placements;
  • Develop relationships with prospective employers for On-the-Job Training, internships, and work experience placements;
  • Develop on-demand job placement options such as: Construction; Health care and social assistance; Professional and technical services; Information Technology; Finance and insurance; Manufacturing; Transportation and warehousing; Customer Service;
  • Create and maintain written and electronic records of contacts and outcomes with employers;
  • Coordinate with other staff to prescreen and determine participants’ suitable job placement and conduct follow-up with employer;
  • Keep job posting bulletin board up-to-date by assisting employers with job posting on all appropriate systems;
  • Develop, coordinate and deliver skills training;
  • Organize and deliver job fairs and hiring events with the help of team members;
  • Provide quarterly reports on all job development activities;
  • Recruit and case manage a roster of 6-10 eligible youth annually;
  • Attend all organizational, departmental, contractual and program meetings and trainings.

Desired attributes:

  • Have the cultural competency to engage with youth and their families;
  • Recognizes that the youth they will spend time with may have many challenges and barriers in a complex urban environment;
  • Lead with vulnerability to cultivate trust and show no one is perfect;
  • Sees youth as the future of our city, state, and our nation;
  • Knows what it means to be a servant leader.

Qualifications and Requirements:

  • Bilingual in English and Spanish (Preferred);
  • Demonstrates success building, managing, and growing professional relationships with a diverse range of constituents;
  • Plan, organize, implement, and evaluate new strategic relationships;
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred);
  • Familiar with social media platforms such as Twitter, Facebook, Instagram, etc.
  • Excellent oral and written communication, interpersonal skills, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management;
  • Must possess or be able to obtain a valid state driver’s license and able to drive participants on occasion;
  • Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification.
  • Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.
  • Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned.

Education and Training Requirements:

3-5 years of experience in employment services/job placement and bachelor's degree in business or a related field. Other combinations of experience and education that meet the minimum requirements may be substituted.

Salary Range: $42,000 - $48,000

Apply for this position

REPORTS TO:  Home Care Service Provider Coordinator

Job Summary:   

This position is responsible for coordinating Home Care Service Provider (HCSP) support and guidance and oversite the care of all children in the providers’ homes. This position ensures that all children in care receive consistent trauma informed services through the HCSPs. This is done by assisting the families in building secure attachment and preparing for a smooth transition of the child.

Essential Functions:

  • Serve as the point of contact, advocate and information resource for the HCSP and Respite HCSPs
  • Coordinates with the Intakes Placement team to maintain ongoing changes with transitions, placement requests and placement confirmations
  • Proactively communicate with HCSPs and document when transitions are happening with the children as they move in and out of the HCSP’s homes and out of NE care
  • Provide coordination with the Child Services department on health maintenance, education, navigation, and other assistance as needed in a manner that is both trauma-informed and culturally specific for the children
  • Proactively coordinate and document the transition of each child during the HCSP’s respite week from one family's home to another by identifying key staff to monitor the care of the child through well-checks and transitions
  • Assists in the assessments and evaluation of potential HCSP homes by driving the interview process
  • Complete a weekly report to reflect recruitment activities, number of inquiries, interviews, new hires, families in the licensing process, number of licensed homes
  • Assists with research of possible training topics, presentation of initial and ongoing refresher trainings of HCSPs
  • Assist with data that supports a training plan and work with the NE Trainer to design and develop content and curriculum for trainings
  • Participates in weekly supervision with Supervisor to discuss progress, barriers, etc., with the completion of the responsibilities listed
  • Works a flexible schedule to meet program needs; follows agency attendance policies; participates in on-call rotation
  • Will review billing or documentation from HCPSs (mileage and clothing reimbursements) and other service providers to maintain compliance with grant requirements
  • Coordinate with the child services team to provide social events for children and families throughout the year
  • Will assist in the implementation and ongoing supervision of specific targeted training plans for HCSPs
  • Educate HCSPs to foster compliance with program and positively impact outcomes
  • Maintain a professional relationship with HCSPs and keep a positive customer service attitude while resourcing and providing services
  • Communicate weekly with Licensing agencies and report on challenges and successes

Required Skills:

  • Required Bilingual (English/Spanish), Spanish Fluency
  • 3+ years working with children who have experienced complex trauma
  • Self-governance, autonomy, insight, and initiative
  • Strong oral and written communication skills
  • Demonstrated drive to produce outcomes with a team focus
  • Ability to develop rapport with others
  • Wise reasoning - ability to quickly evaluate and assess a situation
  • Sound judgement and discretion
  • Prioritization and task management
  • Leadership and influence
  • Crisis and conflict management skills
  • Proficiency with computer applications including Microsoft Word, Excel and PowerPoint
  • Bachelor’s degree in Social Work or another social-service field

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Benefits Include:

  • Individual medical insurance
  • Paid time off 
  • Mileage reimbursement
  • Foster parent bed reimbursement 
  • Health, Dental and Vision Insurance 
  • 401 (k) Saving Plan 
  • Disability Plans 
  • Life and AD&D Insurance  

Apply for this position

REPORTS TO:  Quality Assurance Manager

Job Summary: The Quality Assurance Specialist may engage in all aspects of quality assurance: auditing, policies, data, and prevention. In addition, this person will assist with the program wide initiatives of Intakes.

The person filling this position is expected to be flexible and knowledgeable in all quality assurance department workstreams so that they can aid with any department need. Although the Quality Assurance Specialist is a generalist in many respects, they also consistently handle several independent projects for a percentage of their time.

The principal goal of this position is to aid the department in keeping the program in ORR compliance, accreditation compliance, health and safety program goals, state and licensing compliance and other contractual requirements.

This position is expected to contribute to the department auditing by:

  • Independently carrying out the audits in the assigned audit area.
  • Aiding with other department audits as need be.
  • Becoming specialists in their audit area.
  • Evaluating audits in assigned audit area to drive changes to format or procedure as needed.
  • Collecting data for the Data Analyst to support completion of data analysis.
  • Naming areas that need to be changed based on the data collected.
  • Communicating findings succulently and accurately for reporting on program operations both in writing and verbally.
  • Producing detail-oriented documentation of audits and their results.
  • Identifying, investigating, and reporting critical/serious incidents, documenting and reporting incident and event data according to Office of Refugee Resettlement, and State Licensure policies and procedures.
  • Working with assigned program staff to clarify results, supply technical help, and implement performance improvement and corrective action plans when applicable.

This position is expected to contribute to the department policies by:

  • Helping the department processes, organizing, tracking, and communicating policies changes.
  • Liaising with policy experts to ensure all necessary accompanying items are collected and to answering questions on our policy procedures.
  • Assisting with policy reporting to ORR.
  • Assisting with special projects if necessary related to policy.

This position is expected to contribute to the department data by:

  • Helping with gathering, organizing, and communicating data related to assigned projects.
  • Collaborating with Data Analyst to ensure all necessary data is being collected properly, and other pertinent data information such as scope and timeline of data collection are communicated for assigned projects.
  • Assisting with special projects if necessary related to data.

This position is expected to contribute to the department prevention by:

  • Assisting with gathering, reporting, and communicating any Prevention of Sexual Assault Incident that becomes evident during your assigned projects.
  • Collaborating with department to identify and create strategies to prevent any findings of any kind in the future.
  • Assisting with special projects if necessary related to Prevention of Sexual Assault and Prevention of any quality assurance violation in general.

This position is expected to contribute to the program by:

  • Serving as Intakes Program Specialist.
  • Communicating with the HCSP coordinator or designee regarding intakes.
  • Updating program inventory.
  • Regulating placements as needed based on conversations with PD, LCM and APD according to program needs.

Qualifications and Requirements:

We are looking for people with the knowledge skills and abilities of:

  • View quality assurance as an important tool to be a fierce advocate for children.
  • Provide strong attention to detail; able to dive into granular detail and still step back to view the broad picture.
  • Ability to read and interpret data.
  • Knowledge of including applying ORR compliance, accreditation compliance, health and safety program goals, state and licensing compliance and other contractual requirements.
  • Strong communication & presentation skills. The ability to communicate orally and in writing, including presenting research results in non-technical language.
  • Demonstrated innovation, creativity and an entrepreneurial mindset.
  • Knowledge of research methods, principles, techniques, and philosophies.
  • Knowledge of statistical concepts, methods, and their application to data analysis.
  • Skills in analyzing and evaluating systems and procedures. Skills in preparing, interpreting, and presenting complex analysis reports. Skills in organizing research findings and developing creative solutions for implementation.
  • Skills in planning, coordinating, and monitoring projects.
  • Skill in functioning effectively as both a team member and team leader.
  • The ability to work independently under tight deadlines and manage multiple projects and deliverables.
  • The ability to interpret program directives and policies. The ability to plan and coordinate activities. The ability to organize tasks and projects.
  • Level One fingerprint clearance card, and FBI fingerprint clearance card

Preferred:

  • Bilingual (English/Spanish)

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
    • Build a culture of safety to ensure everyone feels comfortable working together.
    • Lead with vulnerability to cultivate trust and show no one is perfect.
    • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

REPORTS TO: Facilities Director

Job Summary:

Neighborhood Ministries is a well-established, non-profit organization that provides a variety of diverse human and social services in the downtown Phoenix ecology. We are currently seeking thoughtful individuals to join our staff in the position of Response Officer. When it comes to providing a safe and secure environment on our campus we believe that the quality of our overall services is made better by the presence of a human being showing up to thoughtfully respond and de-escalate situations.

The position of a Resource Officer is defined as a unarmed utility officer performing security type duties with basic computer skills and exemplary customer service skills to fulfill this vital task.

Essential Functions:

  • Greet all clients and visitors warmly, with an appropriate greeting, and maintain a warm and friendly demeanor throughout the day in order to maintain positive guest relations.
  • Interact and communicate professionally with clients, visitors, and co-workers under all types of circumstances.
  • Utilize accurate typing/keyboarding skills with a comprehensive knowledge of Microsoft Office.
  • Diverse range of training levels receptivity
  • Train and qualify to work assigned posts. Understand the specific and general post instructions for all assigned posts. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client at each individual post.
  • Maintain access control procedures set by building management.
  • Coordinate program transportation needs and maintain vehicle use logs.
  • Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
  • Identify all visitors upon arrival.
  • Ensure visitors and vendors are properly signed in prior to accessing the building.
  • Monitor security cameras that are within the facility.
  • Respond to incidents including property emergencies.
  • Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
  • Responsible for the preventing or de-escalating any verbal altercations from the facility including submitting Incident Reports to the chain of command as instructed.
  • Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
  • Ability to stand/sit/walk for extended periods of time.
  • Assist visitors with directions and general business information.
  • Must promote client-centered philosophy and skilled in creating/maintaining a sober environment.      
  • Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and   management.
  • Maintain clear, accurate logs of staff allowed entry to secure area.
  • Provide excellent Customer Service to all parties encountered while on duty.

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • Education and/or Experience: Minimum High School diploma or general education degree (GED) and prior satisfactory employment as an Unarmed Security. Higher education and a propensity for on-going education preferred. Previous experience in a homeless shelter/Veterans shelter/transitional living or Youth shelter is preferred. Must be at least 21 years of age.
  • Computer Skills: Proficiency with Microsoft Office software (Word, Excel) and data entry skills.
  • Certificates, Licenses, Registrations: Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR).   In addition, a vehicular mobile patrol may be required.
  • Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. You will be obligated to maintain a working telephone number and accurate residential information throughout your employment, so we may be able to contact you as needed.

Physical Demands:

  • The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facilities; be able to perform assigned duties regardless of inclement weather.

Salary & Benefits:

  • Compensation is $18-$20 per hour. Skills-enhancing training and opportunities for career growth and promotion.

Apply for this position

REPORTS TO:  Nueva Esperanza Director

Full Time Position

Job Summary:

The Healthcare Services Coordinator (Medical Assistant) is responsible for assessing, facilitating and monitoring all components of client medical services. The Healthcare Services Coordinator will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays. This position is seasonal and is staffed as necessary in response to fluctuating business operations.

Essential Functions:

  • Assess, facilitate, and monitor components of health services based on good practices, ORR requirements and on-going program policy developments.
  • Computer and typing skills required to communicate and coordinate medical services.
  • Collaborate with medical providers for services (eg. PCP, Labs, X-rays, Maricopa County, Dental, Immigration Exam, Urgent Care, Hospital, Specialists)
  • Ensure documentation is current and accurate in ORR-UAC Portal for each admission and subsequent health visit.
  • Collect and record accurate health surveillance trends (fever tracker, nausea/vomit tracker, weight tracker, food intake tracker)
  • Track and manage medical inventory to maintain proper product levels for medical program and foster homes.
  • Compose factual and informative significant incident reports and respective follow-ups to every significant incident reports. Submit written requests for serious medical procedures in accordance to policies and procedures for the Unaccompanied Minors Program.
  • Follow medical programming to assist in preparing statistical reports, medical audits, and operational evaluations/inspections.
  • Review medical education (safety plans) with youths for diagnosed chronic illness, acute disease, infectious disease, hospital discharge, and/or other examination procedure as needed.
  • Complete assigned training requirements in timely manner.
  • Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in NE’s SalesForce and maintain hard copy of required documents and medical record.
  • Facilitate and conduct medication and side effects training to employees as required.
  • Schedule and comply with required medical appointments and timelines. Respond and comply to individual emergency medical needs immediately.
  • Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication.
  • Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor.
  • Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs and psychotropic medication.
  • Schedule and provide transportation to clients on medical appointments with assistance from floor staff as needed.
  • Able to react to change productively and handle other essential tasks as assigned.
  • Maintain Health Information Privacy HIPAA.
  • Other duties as assigned

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • High School Diploma and Medical Assisting training and certification (CMA) or/
  • Associate degree in nursing of Medical Sciences (example: LVN) or/
  • Bachelor's degree in Nursing, Medical Sciences or related field
  • Cleared Tuberculosis test results
  • Immunization documentation Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B  
  • Obtain a Level 1 Fingerprint Clearance Card
  • Willingness to work a flexible schedule and rotate on-call evenings and weekends
  • Comply with annual training requirements/licensure/certifications
  • Collaborative teamwork skills to communicate, facilitate, and problem-solve medical concerns

Preferred

  • One (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office.
  • One (1-2) year experience in file maintenance working with troubled adolescents or youth services; may include part-time, volunteer or internship experience

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting to 30 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

REPORTS TO: Nueva Esperanza Director

Full Time Position

Job Summary:

The Assistant Program Director is primarily responsible for leadership and management of the day-to-day administrative responsibilities of the Nueva Esperanza program with the accompanying support and guidance of the Program Director and the Executive Director. The Assistant Program Director position entails program staff supervision, program development, and oversight, facility management, monitoring program, and facility budget, partnership-building, marketing, and public relations, and evaluating staff - parent relationship performance. The Assistant Program Director maintains a flexible, organized, and efficient work schedule and is subject to work overtime and be on-call and serves as a secondary liaison with ORR.

Essential Functions:

  • Assist with collection, maintenance and submission of monthly, quarterly, and annual reports to the appropriate personnel at Nueva Esperanza and the Office of Refugee Resettlement (ORR).
  • Supervision and management of admin personnel including recruitment, hiring, training, and terminating.
  • Review weekly financials, with the Program Director, to ensure compliance with operations/contract requirements. Adhere to negotiated annual budget and spending requirements.
  • Assist with facilitating the established training guidelines and curriculum for employee training.
  • Monitor and maintain compliance with organization licensure, and federal requirements.
  • Create and maintain the Project Management System.
  • Assist in monthly audits of program case files, complete quarterly sponsor surveys and complete biyearly staff shadowing to ensure compliance with NM and federal guidelines.
  • Other duties as assigned

Other Functions:

  • Assume the duties and responsibilities of the Program Director in his/her absence or as requested.
  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Travel as needed for trainings and conference.
  • Maintains a safe work environment that is positive and uplifting.
  • Develop and maintain productive relations with local, state and federal stakeholders.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • Preferred Bilingual (English/Spanish)
  • Master's degree in a Social Work or equivalent degree in behavior sciences or social service field, with a minimum of three years of progressive experience in the fields listed above or
  • Bachelor’s degree in education, psychology, sociology or other relevant behavioral science plus 5 years of progressive employment experience with a social services or childcare agency or organization
  • Preferred Project Management Institute (PMI), (PMP), or equivalent certification
  • Required to work a flexible schedule to facilitate program services
  • Obtain a Level 1 Fingerprint Clearance Card
  • Cleared drug test results Flexibility and willingness to work irregular and long hours including evenings and weekends
  • Maintain annual training requirements/licensure/certifications

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

REPORTS TO:  Clinical Director

Job Summary:

The Educational Coordinator is responsible for curriculum development appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. The Educational Coordinator will also maintain all requirements for the facility license. They will also design daily instruction of all core subject areas to include ESL, PE and Vocational Courses and create and an implement educational assessment that will be included in the student’s case file. Lastly, they will responsible to train teachers and teacher assistants in trauma informed care.

Essential Functions:

  • Create a safe and inclusive work environment of respect to ensure a positive teaching experience for teacher and assistance with diverse backgrounds.
  • Create and train staff on best practice trauma informed care and teaching strategies.
  • Assist teachers in individualizing lesson plans to meet each student’s academic level.  
  • Work with the Community Liaison to obtain partnerships that enhance students’ recreational activities and gross motor skills.
  • Develop Individualized Educational Plan template to report and document student’s developmental progress (cognitive, emotional, social and physical).
  • Use effective instructional strategies to meet the academic needs of the students.
  • Work with the Vocational Education Coordinator to design vocational courses and curriculum which introduces youth to career choices.
  • Report each student’s record of academic progress for ORR reporting and AZ Daycare Licensure.
  • Meet departmental and program deadlines to ensure contractual compliance with reporting requirements.
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend trainings that will enhance professional growth in the area of Education and/or Vocational curriculum and instruction with pre-approval from program director.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Willing to travel if needed for trainings, conferences or to transport youth to destination if reunified within the U.S.
  • Attend Staffing Meetings to convey academic progress to all disciplines present.
  • Must maintain any professional or para-professional certifications acquired while employed with NE annually.
  • Ensure the initial Educational Assessment is administered to youth within 72 hours upon arrival.
  • Administer the post Educational Assessment within 45 days from the date of the initial assessment.
  • Able to react to change productively and handle other essential tasks as assigned.
  • Serve as a Substitute Teacher in the absence of the Teacher in a classroom setting

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • Master’s degree in the field of Education or related field with 1-2 years’ experience working with displaced students or/
  • Bachelor’s degree required in the field of Education or related field with 3-5 years' experience in the classroom setting
  • 1-2 years of paid or unpaid experience working with youth in a bilingual setting preferred
  • Must be computer literate with working knowledge of Microsoft 356 and SalesForce
  • Must be able to work a flexible work schedule
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Must be at least 21 years of age at the time of hire

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Involves walking and standing for extended periods of time.

Apply for this position

CORAZÓN Arizona (CORAZÓN)- Envisions an Arizona where an united faithful community centers and supports the hopes and voice of those most impacted to be the decision makers among statewide grassroot movements empowering Arizonan families. 

As the Arizona federation of Faith in Action, a national community organizing network, CORAZÓN creates change on a local, state and national level. The heartbeat and life of our organizing work is to build and support faith based member institutions, people of faith, and nonbelievers alike in Arizona as we fight for social, racial, and economic dignity with a welcoming and inclusive prophetic voice. 

Mission  

  • Cultivate and foster an organizational culture where people of vast faith traditions feel welcomed and safe to take action to improve our democracy to achieve economic dignity, immigrant justice, and increased civic participation. 
  • Centering and listening to Black, Indigenous, Latinx leaders, faith and lay people and impacted community members on our local neighborhood issues and ideas that they have been identified to matter most. 
  • Advocating and co-creating for state and federal policies through intentional campaigns uplifting our moral voices to bring about systemic change for Arizonans centering race equity.
  • Educate, train, and equip people with tools to improve the democracy within communities. 

Job Overview

CORAZÓN is seeking a Senior Regional Organizer to support and coordinate our team members to organize faith communities and develop lay and clergy leaders to win campaigns that advance racial, economic, and environmental justice in Arizona. 

The ideal candidate will be able to demonstrate a mastery of organizing for social change, and have experience in managing, training, and coaching organizers toward excellence. They will be committed to getting results in a fast-paced environment and able to handle a heavy workload. This leadership position is an opportunity to coordinate and guide issue campaigns at the local and state levels, and help lead an overall strategic vision with the aim of political, cultural, and economic transformation.

Responsibilities include:

  • Lead development including training and coordination of community organizers
  • Demonstrate leadership while working with team members, leaders, clergy and allies – for the development and implementation of powerful, strategic campaigns that achieve tangible results for Arizonans. 
  • Work closely with the Executive Director to develop CORAZÓN’s strategic partnerships with labor, advocacy and other community-based organizations.
  • Lead efforts to build organizational capacity for voter engagement and data-driven work to build and exercise our power.
  • Model and maintain our welcoming and inclusive organizational culture
  • Integrate and uplift new ideas and dreams as we build a lasting organization. 

Qualifications:

We’re seeking candidates who excel in relationship-building​, are results-oriented,​ and have strong management​ ​skills. ​You should have:

  • A minimum of  3 years of community organizing experience (faith-based, labor, community, or other)
  •  Successful experience recruiting, training, supervising and developing organizing team members.
  • Demonstrated success developing and leading organizing campaigns to win tangible benefits for the community.
  • Excellent strategic thinking and political analysis skills—the ability to figure out how to exponentially advance the work.
  • Strong public speaking and writing skills
  • Strong interpersonal and relational skills
  • Passion and willingness to learn and taking on challenges.
  • Commitment to disrupting the structural forces causing disparities and organizing for racial and economic dignity.
  • Proven ability to work effectively with diverse faith communities and with people from diverse racial, cultural and socioeconomic backgrounds.
  • Bilingual Spanish strongly preferred
  • Knowledge of programs such as VAN, EveryAction, OutVote, Hustle, Thru Text and prior experience working in a faith-based environment are preferred.
  • Willingness to work extended hours, including nights and weekends, as necessary is required.

We place a high priority on personal and professional leadership development, relationship building, family and creating a respectful and supportive multi-racial, multi-faith, and multilingual organization.

This is a full-time, exempt position. The job includes regular evening work and some weekend work. There are opportunities for advancement within CORAZÓN. Salary is dependent on experience. 

How to Apply:

Please send cover letter, resume, three references to Alicia Contreras, Executive Director at  Alicia@corazon-az.org with the subject line: Application for Senior Regional Organizer 

DEADLINE: Resumes will be accepted on a rolling basis. However, interviews will begin almost immediately. 

Job Announcement- Digital Organizer 

CORAZÓN Arizona (CORAZÓN)- Envisions an Arizona where an united faithful community centers and supports the hopes and voice of those most impacted to be the decision makers among statewide grassroot movements empowering Arizonan families. 

As the Arizona federation of Faith in Action, a national community organizing network, CORAZÓN creates change on a local, state and national level. The heartbeat and life of our organizing work is to build and support faith based member institutions, people of faith, and nonbelievers alike in Arizona as we fight for social, racial, and economic dignity with a welcoming and inclusive prophetic voice. 

Mission  

  • Cultivate and foster an organizational culture where people of vast faith traditions feel welcomed and safe to take action to improve our democracy to achieve economic dignity, immigrant justice, and increased civic participation. 
  • Centering and listening to Black, Indigenous, Latinx leaders, faith and lay people and impacted community members on our local neighborhood issues and ideas that they have been identified to matter most. 
  • Advocating and co-creating for state and federal policies through intentional campaigns uplifting our moral voices to bring about systemic change for Arizonans centering race equity.
  • Educate, train, and equip people with tools to improve the democracy within communities. 

CORAZÓN is seeking a Digital Organizer  to integrate field organizing with online actions and oversee our digital visibility and engagement.  Digital organizer candidates must be value and mission driven while building, engaging, and growing a relational online community via social media, email, and online advocacy. 

The ideal candidate should demonstrate passion and drive to utilize their imagination and creativity while mastering organizing for social change in the digital world. Utilize previous  experience and/or willingness to learn to integrate digital tools to amplify organizing strategy. They will be committed to getting results in a fast-paced environment and able to handle a heavy workload. The ideal candidate is self-motivated, enthusiastic and passionate about building and engaging with faith communities and people. 

Responsibilities:

  • Organize online supporters to take offline actions in order to engage a prophetic voice and hope forward and become volunteer leaders.
  • Identify and engage campaign supporters and drive measurable online actions through the creation of content and the management of the digital ads.
  • Utilize social media, EveryAction and texting programs to maximize digital list building.
  • Support team members with data training, regular reports and daily use of EveryAction and/or VAN.
  • Work with team members to amplify local voices and campaigns.
  • Amplify CORAZON to build a digital footprint and an online presence.

Qualifications: 

  • Work well in a team environment and are willing to learn. Preferred  community organizing experience (faith-based, labor, community, or other social movements)
  • Knowledgeable use of digital and social media platforms ( Facebook, Instagram, Twitter, Action Network, etc.)
  • Ability to create rapid response content to engage online leaders with updates and calls to action. 
  • Ability to manage multiple projects within a fast paced campaign environment.
  • Skilled graphic design experience or combined knowledge of multimedia editing software. (Canva, PosterMyWall, Adobe Creative Suites, etc.) 
  • Willingness to learn to pull data and reports from online media platforms
  • Eagerness to train faith-based member institutions, leaders, and youth to become social media ambassadors.
  • Excellent verbal and written communication skills
  • Highly organized and self motivated 
  • Bilingual Spanish strongly preferred but not required

We place a high priority on personal and professional leadership development, relationship building, family and creating a respectful and supportive multi-racial, multi-faith, and multilingual organization.

This is a full-time, exempt position. The job includes regular evening work and some weekend work. There are opportunities for advancement within CORAZÓN. Salary is dependent on experience. 

How to Apply:

Please send cover letter, resume, three references to Alicia Contreras, Executive Director at  Alicia@corazon-az.org with the subject line: Application for Digital Organizer 

DEADLINE: Resumes will be accepted until filled.

REPORTS TO: Neighborhood Ministries Executive Director

Full Time Position

Program Description:

Nueva Esperanza is a new program of Neighborhood Ministries driven by the passage in Matthew 25 where Jesus says, “For I was hungry and you gave me something to eat, I was thirsty and you gave me something to drink, I was a stranger and you invited me in, I needed clothes and you clothed me, I was sick and you looked after me, I was in prison and you came to visit me.”

In partnership with the United States Office of Refugee Resettlement, children coming over the border unaccompanied are received with arms outstretched with love, meeting the basic needs of food and clothing, safety, education, housing, mental health, and medical services through a day center at NM, Home Care Service Providers and community partners. This program utilizes AZ licensed foster homes for short term care for the children.

Job Summary:

Overall management of the programmatic, administrative, financial, and operational systems related to the provision of care and services; provision of regular and timely reports to the Project Officer and the Federal Field Specialist regarding operations, services, and finances; establishing a collaborative and supportive workplace environment; elevating any issues or concerns the Office of Refugee Resettlement.

Essential Functions:

  • Embody the message of love, respect and dignity (Nueva Esperanza) in all aspects of the work as you build relationships with a variety of stakeholders.
  • Cultivate a collaborative leadership team to ensure Nueva Esperanza provides a place of refuge where children are valued and are given the tools to thrive.
  • Lead the team in executing the operations and systems of Nueva Esperanza to effectively comply with grant requirements for the sustainability of the program.
  • Primary liaison with ORR for the entire programmatic and financial outcomes.
  • Shall be responsible for creating an internal manual for each programmatic function based on State licensing requirements, ORR policies and procedures, the Statement of Work, and Neighborhood Ministries internal policies and procedures.
  • Responsible for collection, maintenance and submission of monthly, quarterly, and annual reports to the appropriate personnel at Neighborhood Ministries and the Office of Refugee Resettlement (ORR).
  • Oversees overall supervision and management of program personnel including recruitment, hiring, training, and terminating.
  • Review monthly financials, with the Director of Finance, to ensure compliance with operations/contract requirements (45 CFR 75 uniform guidance) and adhering to annual budget and spending requirements.
  • Reviews weekly program outcomes with executive director
  • Oversees the established training guidelines and curriculum for employee training.
  • Maintain compliance with organization, licensing, and funding source for all program departments.
  • Performs monthly audits of case files, complete quarterly sponsor surveys and complete biyearly staff shadowing to ensure compliance with Neighborhood Ministries and federal guidelines.
  • Oversees individual weekly staffing with the case management team.
  • Maintains a weekly updated list of the status for all cases to ensure that adequate progress has been made and timelines are being upheld.
  • Other duties as assigned

Other Functions:

  • Attends all organizational required trainings
  • Attends all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to
  • Travels as needed for trainings and conference
  • Maintains a safe work environment that is positive and uplifting
  • Develops and maintain productive relations with local, state and federal stakeholders
  • Able to react to change productively and handle other essential tasks as assigned

Qualifications and Requirements:

  • Required Bilingual (English/Spanish)
  • Master's degree in a Social Work or equivalent degree in behavior sciences or social service field, with a minimum of five years of progressive experience in the fields listed above or/
  • Behavioral plus 5 years’ experience in child welfare administration, child protective services; and, 2 years of experience in program management or as director of a licensed childcare program. Possess the administrator’s license for the care provider’s facility.
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card background check from the appropriate entity
  • Cleared insurance driving record check
  • Cleared drug test results Flexibility and willingness to work irregular and long hours including evenings and weekends
  • Maintain annual training requirements/licensure/certifications

Work Environment:
This job requires the ability to:

  • Build a safe workplace culture to allow collaboration and openness
  • Lead with vulnerability to cultivate trust and show no one is perfect
  • Establish purpose through a common goal and create a clear path to get there

Apply for this position

REPORTS TO: Parenting Por Vida Director

Job Summary:

The COVID CARES Program is an emergency relief fund assisting families impacted by COVID since March 1, 2020. The fund will serve close to 500 households providing $3,300 in rent or mortgage payments, $600 in utilities including APS, SRP and SW Gas, and $300 to City of Phoenix for water bills.  The program is short term and will last through 12/31/2020 or when funds are encumbered. These services are limited to City of Phoenix residents whom are born citizens or naturalized residents.

Essential Functions:

  • Supporting and engaging in the agency’s outreach plan for eligible clients that includes social media;
  • Follow up with clients eligible to schedule intake/applications;
    • Secure required documentation at time of appointment.
  • Currently with COVID 19, interviews will be conducted telephonically or virtually via Ring Central;
  • Case Workers will complete intake/application forms as well as register information on Wildfire’s GMS database;
  • Intake/application information will be forwarded to Program Director for final review and submittal to Wildfire; and
  • Financial information submitted to Program Director for final review and then forwards to the Finance team for payments.

The Case Workers shall have a current fingerprint clearance card from the Department of Public Safety (DPS). Candidate presents with strong scheduling, attention to detail, outreach and interviewing skills. Candidate works well as part of a team whereby ensuring successful program delivery.

.  The candidate must have reliable transportation, in-home office internet access, be trustworthy, well organized and manage their time wisely. New staff will clock in and out on CBR time clock system and provide daily activity to the Program Director for review on the GMS system.

Staff in this position shall present with strong computer skills and interest in learning new systems. This staff will be introduced and trained on a variety of computer programs and support.

Qualifications and Requirements:

  • Bachelor’s Degree in Social Services/Human Services
  • Associate Degree in Human Services
  • HS/GED with 3 years’ experience in human services and experience in working with Microsoft Word Profession and related databases
  • Strong in Customer Service Support
  • Highly organized and puts attention to detail.

Physical Demands:

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
    • Build a culture of safety to insure everyone feels comfortable in working together.
    • Lead with vulnerability to cultivate trust and show no one is perfect.
    • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

REPORTS TO: Lead Case Manager / Program Manager

Job Summary:

Case Managers will work in tandem to directly provide most comprehensive services of the Neighbors at Work (NAW) program to Opportunity Youth participants, ages 14-24. CMs will support, encourage, and guide youth to increase the success of goals & objectives and a healthy outlook of life.

CMs, in service delivery, are responsible for outreach and recruitment, coaching of the Individual Service Strategy, ISS, provide occupational and skills training, Work Experience (WEX) opportunities, supportive services and follow-up/retention services. Communicate regularly with educators, mentors, and other professionals, generate reports, and produce and maintain comprehensive online and/or physical case files.

Duties & Responsibilities:

  • Recruit and manage a roster of 38-40 eligible youth annually;
  • Generate public interest in NMPHX Programs, plans and implements outreach activities and promotional campaigns and maintain a list of “interested” clients;
  • Interview, conduct intake assessment (including TABE assessment), collect appropriate documents to complete enrollment requirements;
  • Coach youth in completing a youth-centric ISS which address barriers, implement education, employment, development, and training goals;
  • Meet monthly 1-on-1 with participants to support and update ISS as necessary;
  • Update case notes & files as required by contractual requirements;
  • Assist team in facilitating skills training workshops;
  • Provide follow-up services after exit per program requirements;
  • Provides emergency assistance, crisis intervention and referrals, as needed;
  • Connect with education and community partners to establish referral networks;
  • Attend all organizational, departmental, contractual program meetings and trainings;
  • Some positions may supervise interns or volunteers.

Desired attributes:

  • Have the cultural competency to engage with youth and their families;
  • Recognizes that the youth they will spend time with may have many challenges and barriers in a complex urban environment;
  • Lead with vulnerability to cultivate trust and show no one is perfect;
  • Sees youth as the future of our city, state, and our nation;
  • Knows what it means to be a servant leader.

Qualifications and Requirements:

  • Bilingual in English and Spanish (Preferred);
  • Knowledge of social services and workforce-related agencies and programs available in the community;
  • Effective interviewing and coaching techniques and procedures;
  • Excellent oral and written communication, interpersonal skills, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management;
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred);
  • Must possess or be able to obtain a valid state driver’s license and able to drive participants on occasion;
  • Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification.
  • Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.
  • Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned.

Preferred Education and Training:

Bachelor's degree in social work or a related field and two years of experience in casework management, working with youth, or related activities. Any other combinations of experience and education may be substituted and considered.

Apply for this position

PART TIME or FULL TIME: $16-$18 / hour 

REPORTS TO: Lead Case Manager 

Job Summary:  

The Case Manager Administrative Specialist concentrates on performing administrative tasks to assist in delivering program service. This position will most likely be the first face that participants see, and thus be responsible for creating and maintaining records of potential participants and effective handoffs to case managers. Regularly manage files and excel sheets for data management and reports on program service strategy, progress, and enrollments. Additionally, this position will case manage up to 20 youth a year.  

Duties & Responsibilities:  

  • Create and maintain contact information for prospective students and community partners;  
  • Be the first face of our Workforce, Neighbors at Work program; 
  • Provide initial phone screen of applicants, create and manage digital participant files on SharePoint that will include eligibility documentation to ensure a smooth and timely manner approval process; 
  • Manage spreadsheets of data regarding program service; 
  • Case Manage - recruit and case manage a roster of 15-20 eligible youth annually; 
  • Update and maintain your owns case load files in AJC database including required eligibility documentation, program progress documentation, educational achievement, and job placement verifications; 
  • Coach youth in completing a youth-centric Individual Service Strategy (ISS) which address barriers, education, employment, development, and training goals;   
  • Attend all organizational, departmental, contractual and program meetings and trainings. 

Desired attributes: 

  • Have the cultural competency to engage with youth and their families; 
  • Be sensitive to youth with many challenges and barriers in a complex urban environment;  
  • Lead with vulnerability to cultivate trust and show no one is perfect; 
  • Sees youth as the future of our city, state, and our nation;   
  • Knows what it means to be a servant leader. 

Qualifications and Requirements: 

  • Bilingual in English and Spanish (Preferred); 
  • Advanced knowledge of Microsoft Word, Excel, Outlook & Office365 [Preferred]; 
  • Experience and demonstrated effective community outreach and/or recruitment, specifically with youth by connecting quickly and authentically with individuals from a variety of different professional and cultural backgrounds; 
  • Working knowledge of Facebook, Instagram, LinkedIn, Twitter and other social media platforms (Preferred);  
  • Proficient organizational and administrative techniques; 
  • Excellent oral and written communication, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management;  
  • Must possess or be able to obtain a valid state driver’s license and able to drive participants as needed; 
  • Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification.  
  • Bending, stooping, and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.  
  • Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned. 

Education and Training Preferences: 

Bachelor’s degree in social work, education, business, or a related field and 1 year of experience working in a service program environment (preferred). Other combinations of experience and education that meet the minimum requirements may be substituted.

Apply for this position

REPORTS TO:  Workforce Director

Full Time Position

Neighborhood Ministries (NM) is a beacon of light to our communities by providing basic needs assistance, education and employment programming, Neighborhood Ministries has served urban Phoenix since 1982, bringing life-transforming hope and power to at-risk, vulnerable children, youth, and adults of the community. 

Salary Range $38,000 - $45,000 

Position Summary:  Workforce Program Coordinator 

Program Coordinator (PC) reports to Workforce Program Director and is responsible for participating as part of a team to conduct sustainable employment placement and life skills coaching. The PC primary responsibility will be to provide services to job seekers (some needing only 1 monthly contact), assist in the development of training strategies, and plan of 2-4 career fairs per year in a team setting. 

Duties & Responsibilities: 

  • Be part of the leadership team in developing, implementing, and evaluating the Neighbors at Work program. 
  • Takes the lead in the development of workforce services such as training and job fairs. 
  • Assist with workforce trainings such as: resume writing, interview skills, online applications, etc. 
  • Updating existing curriculum and creating new evidence-based curriculum (will train). 
  • Assists in the preparation of program budgets and monthly reports 
  • Assists Director in the completion of Request for Proposals and grant applications 
  • Conducts outreach in various public settings for the purposes of recruitment and development of partnerships 
  • Attends internal and external meetings as required  
  • Stays up to date on workforce trends and services through participation in committees, coalitions, and trainings 
  • Conducts one-on-one career advisor and completes individual service plans. 
  • Manage a workload of job seekers (some only require a monthly contact). 
  • Coach young adults into the importance of healthy work ethics & decision making 
  • Use social media to promote services, such as Instagram, LinkedIn, Facebook, etc. 
  • Open to personally adapting NM Core Values, Incarnational Love, Reconciliation, Holistic Ministry, Leadership Development, Learning, Justice, The Church, Relationships, Community and Partnerships. (Book available) 
  • Other duties as assigned. 

The coordinator is part of a teams that work together in scheduling organization activities to meet program deadlines and monitor progress and budgets accordingly. The assistant also manages periodical project improvement meetings and delegates work to interns and/or volunteers. He/she gives reports to supervisors and co-workers. Other tasks include problems solving, family advocacy, and electronic media development during pre-production and postproduction. 

Education and Training Requirements 
Bachelor’s degree preferred but will accept related work experience and 1-4 years equivalent work experience. 

Knowledge and Skills Requirements 

  • Bilingual in Spanish Preferred 
  • Excellent oral and written communication, public speaking, problem-solving, analytical, multi-tasking, organizational, leadership, and time management. 
  • Able to work as a team member and manage resources to complete service delivery effectively. 
  • Working knowledgeable of Office 365 & Teams, Microsoft Word, Excel and PowerPoint and Outlook.

Working Conditions 
Work week is 9-5, Monday to Friday but will require some evenings and weekends. 

Apply for this position

REPORTS TO: NM Finance Director

Job Summary:

  • Responsible for the prescribed implementation of procedures for internal controls: procedures and practices within the Grants and Restricted Accounting Department consistent with current GASB, FASB, and OMB Uniform Guidance Standards Understands and utilizes: Indirect Cost and Fringe Rates, long and short applications. Is able to perform processes to generate time and effort certifications consistent with OMB Uniform Guidance for faculty and others devoting effort to sponsored awards. Prepares audit schedules, including those for the annual audit and the schedules of expenditure for Federal and State awards during the Single Audit Monitors restricted and sponsored award accounts for reasonableness, allowability, allocability and consistent treatment of costs and initiates corrections as needed. Determines the difference between exchange and non-exchange transactions as well as appropriate revenue recognition.

Essential Functions:

  • Manage and enhance financial policies and procedures that conform to 2 CFR part 200, Uniform Administrative Requirements, Cost Principles and Audit Requirements for Federal Awards
  • Coordinates closely with the Neighborhood Ministries Director of Finance
  • Direct management of the Accounting Coordinator
  • Drawdowns from the HHS Payment Management System
  • Monitor of grant related transactions to the general ledger making appropriate adjustments when needed
  • Manages the supporting tables within the finance system for grant accounting and initiates updates as needed
  • Performs system testing and coordination of testing with department workflow
  • Employs reporting tools to generate financial reports
  • Generates various output reports for grant analysis
  • Initiates vendor billings and receivables
  • Participates in the review of process workflows, system testing, and training
  • Provide feedback and recommendations for system design improvements
  • Generate various output reports for grant analysis
  • Oversee all phases of accounting, financial management, reporting, grant management and compliance.
  • Regularly update the Neighborhood Ministries Executive Team regarding Nueva Esperanza finances. Provide for an annual outside financial audit, and with the NM Director of Finance implement audit recommendations.
  • Oversee asset management functions for any owned properties of Nueva Esperanza.
  • Develop the annual budget for Board review and approval. Ensure financial controls are in place to keep expenses maintained within budgeted levels.
  • Complete other duties as assigned.

Qualifications and Requirements:

  • A baccalaureate degree in accounting from an accredited college or university
  • At least 4 years of progressively responsible experience in grant/restricted accounting and reporting, preferably in a faith based 501c3
  • Proficiency in the Microsoft Office suite of applications is required
  • Knowledge of GAAP, OMB Uniform Guidance, 2 CFR Part 200, HHS Regulations is required
  • The candidate must be well organized, proficient in both written and verbal communication, proactive, and performance driven.
  • The candidate must also demonstrate the following traits: integrity, dependability, and enthusiasm and must be detail-oriented and possess strong analytical, teamwork and organizational skills.
  • Level One fingerprint clearance card

Physical Demands:

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
    • Build a culture of safety to insure everyone feels comfortable in working together.
    • Lead with vulnerability to cultivate trust and show no one is perfect.
    • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Reports to: Education Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Sunday-Thursday or Tuesday- Saturday or Monday-Friday (contingent upon program available shifts)
  • Flexibility Required in Hours Worked
  • May have On-Call Requirements
  • May have Weekend shift requirements
  • May have Holiday shift requirements

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote

Language:

  • Bilingual Spanish (Required)

Job Summary:   

 

The Teacher Assistant is responsible for assisting the Teacher to create a school family environment that honors and validates the child’s home culture while preparing them to navigate in the United States. The Teacher Assistant is an active participant in the NE classroom, fostering an environment that facilitates learning and trauma informed care approach in a supportive manner. The NE Education Department uses a collaborative approach among teachers, teacher assistants and foster parents to provide individualized educational services to the child. This role assists the Teacher in creating and facilitating engaging lessons using a thematic curriculum which provides instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. Teacher’s Assistants must be motivated and have a natural love of children and learning.

Individuals We Seek:

All roles within the programs have a common focus on creating a felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Must be computer proficient with working knowledge of Microsoft 365 and Excel (required) SalesForce (preferred)
  • Excellent written and verbal communication 
  • Experience managing classrooms preferred
  • Must be able to work a flexible work schedule

Position Responsibilities:

  • Assist the Teacher with planned activities and instructional programs
  • Assist in preparing instructional materials planned by the teacher for daily instruction.
  • Support the Teacher by maintaining data logs to report progress of students to ensure compliance with state and federal requirements
  • Communicate positively and effectively with students, and staff.
  • Develop positive rapport with students while serving as a role model to create a safe and caring environment.
  • Assist with the planning and coordination of special educational events, cultural orientation activities, educational and recreational outings
  • Be able to assist in the distribution of medications to children as prescribed by a Medical Coordinator
  • Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Teacher
  • Support the Education Coordinator, Teacher and administration by helping to create a caring and safe environment for children related to classroom materials.
  • Maintain all AZDHS rules and regulations
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Willing to travel if needed for trainings, conferences or to transport youth to destination if reunified within the U.S.
  • Able to react to change productively and handle other essential tasks as assigned.
  • Attend trainings that will enhance professional growth in the area of Education, Vocational curriculum and instruction, other topics as deemed appropriate by the program director or designee. 

Requirements: 

  • Bilingual (Spanish/English)Required
  • High School Diploma or GED (Associates preferred)
  • AZ Teaching Certificate (preferred) or working towards certification
  • 6 -12 months of experience working with children either through paid or unpaid positions or 12 credit hours in early childhood development or related field.
  • 1-2 years of paid or unpaid experience working with children in a bilingual setting preferred.
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccination card with two doses (booster not required)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

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Job Purpose:  

The Lead Case Manager develops and oversees the daily operation of the Case Management Department within the Nuevo Camino program. This department provides case management and counseling services to the children in our long-term care. Safety and child advocacy are our priorities. This position requires a flexible schedule, including long hours and weekends. 

 

Essential Functions: 

  • Collaboration to create and enforce program policies and procedures 
  • Create department-level trainings to enhance professional growth in case management or supervision for employees 
  • Daily supervision of employees, including developing and implementing employee coaching, feedback, performance improvement plans and/or disciplinary action of case management staff 
  • Perform audits to ensure compliance with stakeholder guidelines 
  • Adhering to annual budgets and expenses 
  • Oversee the timely completion of placement confirmation, Initial Intake Assessments, Emergency Placement, Preliminary Service Plans and 30 day follow up call in compliance with all requirements 
  • Oversee the timely submission of the initial Individual Service Plan due within 21 days of each child’s arrival to our program and 30-day updates thereafter in compliance with all requirements 
  • Perform weekly audits of 10% of the department’s active case files and maintain appropriate documentation to ensure compliance with stakeholder guidelines 
  • Review all assessments, Family Reunification Packets, emails and any other documentation or assessments for accuracy of information while ensuring proper spelling and grammar is utilized prior to case manager submission to any stakeholder 
  • Serve as the main point of contact for approving initial placements, children being transferred and for requests for information in coordination with Assistant Program Director or designee 
  • Maintain a daily updated list of the status for all cases to ensure that adequate progress 
  • Facilitate attorney to client contact as requested by the children. 
  • Ensure that Case Management Significant Incident Reports are submitted within four hours upon notification of the incident and additional reports are submitted to DCS, local authorities, and internal reporting mechanism as required 
  • Document and submit completed reunification packet 

 

Requirements: 

  • Bilingual (Spanish/English) 
  • Master’s Degree in the behavioral sciences, human services or social services fields OR Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, or other social service fields WITH 3 years of experience working with adolescents or/service in the youth services field preferred (volunteer and internship experience included) AND 1 year of fulltime paid supervisory and case management experience. 
  • Microsoft Business Suite 
  • Cleared Tuberculosis screening 
  • Obtain CPR/First Aid certification 
  • Immunization documentation Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B    
  • COVID Vaccination Card  
  • Pass a screening of Level 1 AZ Fingerprint Clearance Card & FBI Background Check 
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Subscription to and integration of Neighborhood Ministries’ Statement of Faith & Mission Statement 

 

Physical Demands:  

Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting to 15 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.  

Work Environment:  

This job requires the ability to:  

  • Build a culture of safety to insure everyone feels comfortable in working together. 
  • Lead with vulnerability to cultivate trust and show no one is perfect. 
  • Establish purpose through a common goal and create a clear path to get there. 

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Reports to: Director of Clinical Services 

Job Type: Full-time 

 Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • May have On-Call Requirements 
  • May have Weekend shift requirements 
  • May have Holiday Shift Requirements 
  • Monday-Friday 

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote 

Language: 

  • Bilingual Spanish (Required) 

 Job Summary:    

 The Prevention of Sexual Abuse (PSA) Monitor is responsible for managing the implementation and ongoing compliance with the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse, sexual harassment, inappropriate sexual behavior or code of conduct concerns. This position oversees all policy and procedures related to creating an environment that is safe for both the children and staff as related to PSA. Additionally, this role assists as a liaison to community organizations that provide services when related to SA and SH incidents. This position collaborates with internal leadership in the development of policies, procedures trainings. 

 Individuals We Seek: 

 All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives. We seek compassionate, knowledgeable and dedicated individuals. Neighborhood Ministries is a faith based organization with a strong culture of growth and lifelong learning. 

Qualifications:                  

  • Microsoft Excel and Outlook skills are required  
  • Must be computer proficient
  • Outstanding organizational skills with ability to be nimble in the work-space environment. 
  • Excellent written and verbal communication 
  • Translate documentation to Spanish requirement. 
  • Able to react to change productively and handle other essential tasks as assigned.  
  • Required to work a flexible schedule to facilitate program services. 
  • Ability to work under pressure and remain calm and composed under stressful situations.  
  • Ability to work collaboratively with staff, residents, service providers and others.   

 

Position Responsibilities: 

  1. Develop policies and procedures related to Prevention of Sexual Abuse (PSA). 
  2. Collaborate with Training positions to develop content and train all staff on PSA procedures, policies and best practices for PSA. 
  3. Create age-appropriate orientation material describing children’s rights related to PSA 
  4. Lead and coordinate reporting process and follow-up with state and local officials for anu investigations.  
  5. Complete facility walkthroughs as required by funder’s licensing to assess the facilities, homes and staff where children are cared for to assure best PSA practices are in place 
  6. Establish referral partnerships with local child advocacy centers, rape crisis centers, immigrant victim service providers and/or other service providers.  
  7. Liaise with ORR’s PSA Coordinator, the designated FFS, and the designated PO to implement the IFR into internal program policy.  
  8. Ensure compliance with the standards implemented with the Quality Assurance positions. 
  9. Serve as the point of contact for ORR’s PSA Coordinator regarding matters related to PSA standards and respond to all requests.  
  10. Assist in fostering a facility climate which condemns sexual abuse and provides victims with sensitive care, resources and support. 
  11. Assist in the reporting and maintain documentation of incidents related to sexual abuse, sexual harassment, inappropriate sexual behavior etc, including assuring proper accountability is reported and enforced.   
  12. Coordinate and implement facility awareness, prevention education of PSA.  
  13. Develop and provide oversight for a Sexual Abuse Response Team.  
  14. Ensure proper notification and coordination with all stakeholders including victims or perpetrators of necessary processes.  
  15. Be accountable for compliance issues related to SA, SH or Inappropriate sexual behavior or Code of Conduct Issues.  
  16. Support a trauma-informed approach and therapeutic learning environment when creating PSA materials. 
  17. Support all functions that attain and maintain accreditation and compliance with regulatory agencies.  

 

Requirements:  

  • Bilingual (Spanish/English) Required 
  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field.  
  • 1 year minimum working with children/ adolescents in a social service setting. Volunteer and internship experienced included.  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card 
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Child Abuse / Neglect Check
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV  background check) and be able to qualify for company Insurance and Drivers training
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results 
  • COVID Vaccine Immunization card

Benefits: 

  • 401(k) 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer. 

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Interested?

Working at Neighborhood Ministries can be a life changing experience, for both you and those you get to work alongside.

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PHOENIX, AZ - APRIL 11: Neighborhood Ministries unveils it's new playground funded by the Ken Kendrick Grand Slam Award through the Arizona Diamondbacks Foundation. (Photo by Kelsey Grant/Arizona Diamondbacks)
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