Employment Posting

Neighborhood Ministries > Get Involved > Employment Posting

In addition to volunteering at Neighborhood Ministries, there are times where employment opportunities are available. If positions are currently available, you will find information below.

*All of the following are full-time positions:

Program Director Nueva Esperanza

REPORTS TO:  Neighborhood Ministries Executive Director

Job Summary:

Overall management of the programmatic, administrative, financial, and operational systems related to the provision of care and services; provision of regular and timely reports to ORR regarding operations, services, and finances; establishing a collaborative and supportive workplace environment; elevating any issues or concerns to ORR.

Essential Functions:

  • Primary liaison with ORR for the entire programmatic and financial outcomes.
  • Shall be responsible for creating an internal manual for each programmatic function based on State licensing requirements, ORR policies and procedures, the Statement of Work, and Neighborhood Ministries internal policies and procedures.
  • Responsible for collection, maintenance and submission of monthly, quarterly, and annual reports to the appropriate personnel at Neighborhood Ministries and the Office of Refugee Resettlement (ORR).
  • Oversees overall supervision and management of program personnel including recruitment, hiring, training, and terminating.
  • Review monthly financials, with the Director of Finance, to ensure compliance with operations/contract requirements (45 CFR 75 uniform guidance) and adhering to annual budget and spending requirements.
  • Reviews weekly program outcomes with executive director
  • Oversees the established training guidelines and curriculum for employee training.
  • Maintain compliance with organization, licensing, and funding source for all program departments.
  • Performs monthly audits of case files, complete quarterly sponsor surveys and complete biyearly staff shadowing to ensure compliance with Neighborhood Ministries and federal guidelines.
  • Oversees individual weekly staffing with the case management team.
  • Maintains a weekly updated list of the status for all cases to ensure that adequate progress has been made and timelines are being upheld.
  • Other duties as assigned

Other Functions:

  • Attends all organizational required trainings
  • Attends all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to
  • Travels as needed for trainings and conference
  • Maintains a safe work environment that is positive and uplifting
  • Develops and maintain productive relations with local, state and federal stakeholders
  • Able to react to change productively and handle other essential tasks as assigned

Qualifications and Requirements:

  • Master's degree in a Social Work or equivalent degree in behavior sciences or social service field, with a minimum of five years of progressive experience in the fields listed above or/
  • Behavioral plus 5 years’ experience in child welfare administration, child protective services; and, 2 years of experience in program management or as director of a licensed child care program. Possess the administrator’s license for the care provider’s facility.
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card background check from the appropriate entity
  • Bilingual (English/Spanish)
  • Cleared insurance driving record check
  • Cleared drug test results Flexibility and willingness to work irregular and long hours including evenings and weekends
  • Maintain annual training requirements/licensure/certifications

Work Environment:

This job requires the ability to:

  • Build a safe work place culture to allow collaboration and openness
  • Lead with vulnerability to cultivate trust and show no one is perfect
  • Establish purpose through a common goal and create a clear path to get there

Apply for this position

Assistant Program Director Nueva Esperanza

REPORTS TO:  Nueva Esperanza Director

Job Summary:
The Assistant Program Director is responsible for the oversight of the day to day administrative responsibilities of the Nueva Esperanza program including project management, compliance, accounting, and IT and serves as secondary liaison with ORR. The Assistant Program Director maintains a flexible, organized and efficient work schedule and is subject to work overtime and be on-call.

Essential Functions:

  • Assist with collection, maintenance and submission of monthly, quarterly, and annual reports to the appropriate personnel at Nueva Esperanza and the Office of Refugee Resettlement (ORR).
  • Supervision and management of admin personnel including recruitment, hiring, training, and terminating.
  • Review weekly financials, with the Program Director, to ensure compliance with operations/contract requirements. Adhere to negotiated annual budget and spending requirements.
  • Assist with facilitating the established training guidelines and curriculum for employee training.
  • Monitor and maintain compliance with organization licensure, and federal requirements.
  • Create and maintain the Project Management System.
  • Assist in monthly audits of program case files, complete quarterly sponsor surveys and complete biyearly staff shadowing to ensure compliance with NM and federal guidelines.
  • Other duties as assigned

Other Functions:

  • Assume the duties and responsibilities of the Program Director in his/her absence or as requested.
  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Travel as needed for trainings and conference.
  • Maintains a safe work environment that is positive and uplifting.
  • Develop and maintain productive relations with local, state and federal stakeholders.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • Master's degree in a Social Work or equivalent degree in behavior sciences or social service field, with a minimum of three years of progressive experience in the fields listed above or
  • Bachelor’s degree in education, psychology, sociology or other relevant behavioral science plus 5 years of progressive employment experience with a social services or childcare agency or organization
  • Preferred Project Management Institute (PMI), (PMP), or equivalent certification
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (English/Spanish)
  • Cleared drug test results Flexibility and willingness to work irregular and long hours including evenings and weekends
  • Maintain annual training requirements/licensure/certifications

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Clinician Director Nueva Esperanza

REPORTS TO:  Nueva Esperanza Director

Job Summary:
The Clinical Director is responsible for the operational, supervision, management, and administrative duties within the program service delivery. This position is required to be trauma informed, culturally competent, bilingual in Spanish and English, and a licensed clinician. They will need to have extensive experience in supervising direct service delivery staff. The Clinical Director will be responsible for creating a trauma informed therapeutic environment for the program.

Essential Functions:

  • Coordinate clinical services by providing oversight, supervision, and training of program staff and monitoring/supervising clinical staff
  • Establish an intake, admission, and diagnostic assessments with clients, that document results
  • Collaborate with treatment team members and clients to develop treatment plans
  • Provide weekly one-to-one counseling and crisis intervention as needed
  • Facilitate psycho-educational and therapeutic client groups as needed
  • Continually monitor the mental well-being of clients and arrange for appropriate services as needed
  • Provide consultation and documentation regarding clients’ functioning, mental health status, and treatment needs
  • Provide clinical services within Nueva Esperanza, licensing and funding source guidelines
  • Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor
  • Maintain individual and facility licenses
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area.
  • Ensure the proper holistic care for the clients in the program.
  • Able to react to change productively and handle other essential tasks as assigned.
  • Facilitate individual weekly staffing with the case management team.

Qualifications and Requirements:

  • One of the following:
    • Master’s degree in social work, 2 years of postgraduate direct service delivery experience or/
    • Master’s degree or Ph.D. in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement, plus 2 years of postgraduate direct service delivery experience.
    • Bachelor’s degree plus 5 years clinical employment experience in the behavioral sciences. Must have supervisory experience and be licensed to provide clinical services in the State of Arizona.
  • Licensed in Arizona as LPC, MFT, LCSW or psychologist or relevant field to provide mental health diagnostic assessment and treatment and supervision
  • Three years of supervisory experience
  • Experience working with children, youth, and/or families from high-risk backgrounds
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Ability to communicate well both verbally and in writing
  • Compliance with annual requirement of 50 training hours as mandated by NE, ORR, and state licensing standards

Preferred

  • Experience working with children and youth in inpatient or residential facilities
  • Experience working with undocumented children and/or refugee population

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting 30 lbs. required to complete daily tasks.

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together
  • Lead with vulnerability to cultivate trust and show no one is perfect
  • Establish purpose through a common goal and create a clear path to get there

Apply for this position

Lead Clinician Nueva Esperanza

REPORTS TO:  Nueva Esperanza Director

Job Summary:
The Lead Clinician is responsible for coordinating clinical services, training new clinicians, and supervising clinical staff. The clinician director functions are performed as part of a multi-disciplinary team of directors and include development of client therapeutic plans and facilitating transfers. These duties will be performed based on education, training and certified counseling experience within the social service field. The Lead Clinician is subject to work extended hours and weekends, and to be on-call.

Essential Functions:

  • Coordinate clinical services by providing oversight, supervision, and training of staff clinicians, monitoring clinical services documentation, and developing and maintaining ongoing partnerships with community-based providers.
  • Conduct intake, admission, and diagnostic assessments with clients, and document results according to program standards.
  • Collaborate with treatment team members and clients to develop treatment plans.
  • Provide weekly one-to-one counseling and crisis intervention as needed.
  • Facilitate psycho-educational and therapeutic client groups.
  • Continually monitor the mental well-being of clients and arrange for appropriate services as needed.
  • Provide consultation and documentation regarding clients’ functioning, mental health status, and treatment needs.
  • Provide clinical services within Nueva Esperanza, licensing and funding source guidelines.
  • Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor.
  • Develop corrective action plans or disciplinary memos to address performance issues of clinician staff in collaboration with Program Director.
  • Other duties as assigned

Other Functions:

  • Attend all required trainings
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information for policy changes or practices are adhered to
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area
  • Able to react to change productively and handle other essential tasks as assigned

Qualifications and Requirements:

  • One of the following:
    • Master’s degree in social work, 2 years of postgraduate direct service delivery experience or/
    • Master’s degree or Ph.D. in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement, plus 2 years of postgraduate direct service delivery experience or/
    • Bachelor’s degree plus 5 years clinical employment experience in the behavioral sciences. Must have supervisory experience and be licensed to provide clinical services in the State of Arizona.
  • Licensed in Arizona as LPC, MFT, LCSW or psychologist or relevant field to provide mental health diagnostic assessment and treatment
  • One year of supervisory experience
  • Two years of postgraduate direct service delivery experience conducting clinical interviewing and assessment, as well as individual and group counseling
  • Experience working with children, youth, and/or families from high-risk backgrounds
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Compliance with annual requirement of 40 training hours as mandated by NE, ORR, and state licensing standards
  • Ability to communicate well both verbally and in writing

Preferred

  • Experience working with children and youth in inpatient, residential, or detention facilities
  • Experience working with undocumented children and/or refugee populations

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting 30 lbs. required to complete daily tasks.

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Clinician Nueva Esperanza

REPORTS TO:  Nueva Esperanza Lead Clinician

Job Summary:
The Clinician is responsible for conducting mental health assessments; providing ongoing individual and group counseling services, screening for human trafficking concerns, and providing crisis intervention services. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service field. The Clinician is subject to work extended hours and weekends, and to be on-call.

Essential Functions:

  • Conduct intake, admission, and diagnostic assessments with clients, and document results according to program standards
  • Collaborate with treatment team members and clients to develop treatment plans
  • Provide weekly one-to-one counseling and crisis intervention as needed
  • Facilitate psycho-educational and therapeutic client groups
  • Continually monitor the mental well-being of clients and arrange for appropriate services as needed
  • Provide consultation and documentation regarding clients’ functioning, mental health status, and treatment needs
  • Provide clinical services within Nueva Esperanza, licensing and funding source guidelines
  • Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area.
  • Always ensure the proper supervision of youth.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • A combination of one of the following:
    • Master’s degree in social work with clinical experience in the program or/
    • Master’s degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement and/or
    • Bachelor’s degree plus 5 years clinical employment experience.
  • Must be a licensed clinician in Arizona or eligible for licensure.
  • Experience working with children, youth, and/or families from high-risk backgrounds.
  • Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Ability to communicate well both verbally and in writing

Preferred:

  • Experience working with children and youth in inpatient, or residential facilities
  • Experience working with undocumented children, refugees or displaced youth

Physical Demands:
Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting 15 lbs. required to complete daily tasks.

Work Environment:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Lead Case Manager Nueva Esperanza

REPORTS TO:  Nueva Esperanza Clinical Director

Job Summary:
The Lead Case Manager is responsible for the day to day operations of the case management department including supervision, training newly hired case managers, the timely submission of reunification packets, service plans and other assessments required for the compiling of a comprehensive case file found on Nueva Esperanzaweb-based system with supporting documentation maintained in physical files. They will work in a multi-disciplinary team of directors to insure comprehensive services to the client. The Lead Case manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Essential Functions:

  • Assign cases immediately upon youth’s arrival or the next business day.
  • Ensure that youth are properly enrolled in to the program’s internal intake system for ORR and NE.
  • Perform weekly audits of 10% of the program’s active case files and maintain appropriate documentation to ensure compliance with ORR, State, and Federal guidelines.
  • Develop corrective action plans or disciplinary memos to address performance issues of case management staff in collaboration with Program Director.
  • Review all assessments, Family Reunification Packets and any other documentation or assessments for accuracy of information while ensuring proper spelling and grammar is utilized prior to case manager submission to any stakeholder.
  • Serve as the main point of contact for approving initial placements, youth being transferred and for requests for information in coordination with Program Director.
  • Maintain a daily updated list of the status for all cases through the operating system to ensure that adequate progress.
  • Responsible for adhering to budgetary limits and planning for annual expenses in cooperation with Clinical Director.
  • Ensure that travel arrangements are completed for program staff transporting youth for reunification or transfer purposes (may include booking airfare, hotel, and rental car).
  • Ensure that Case Management Significant Incident Reports (SIRs) are submitted within 24 hours upon notification of the incident and that additional reports are submitted to CPS and internal reporting mechanism as required.
  • Carry a small caseload for youth that are identified as being high profile or complex cases.
  • Conduct initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth.
  • Conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter.
  • Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable.
  • Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with NE, State, and Federal requirements. Additional assessments may be required depending on the location of the program and state licensing requirements. Forms are subject to change at any time.
  • Ensure the timely submission of the initial Individual Service Plan due within 21 days of the youth’s arrival to the shelter and 30 day updates thereafter in accordance with NE, State and Federal requirements.
  • Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of our operating system as required by NE, State and Federal requirements and guidelines.
  • Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative.
  • Facilitate incoming calls to youth with the appropriate family members and other approved caregivers.
  • Facilitate attorney to client contact as requested by youth.
  • Other duties as assigned

 

Other Functions:

  • Attend all organizational required trainings and facilitate trainings as needed.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or provided and to ensure that changes to policy or practice are implemented and adhered to.
  • Create, identify and attend trainings that will enhance professional growth in the area of case management or supervision.
  • Assist with the submission of monthly NE reports, financial quarterly reports, and end of year reports.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Conduct monthly supervision meetings with all supervisees and maintain an ongoing record of the outcomes of the meetings conducted.
  • Must complete Annual Performance Reviews of all case management staff.
  • Attend training that will enhance professional growth in the area of case management, management and documentation or other topics as deemed appropriate by the program director.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area.
  • Ensure the proper supervision of youth at all times.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

A combination of one of the following:

  • Master’s Degree in the behavioral sciences, human services or social services fields or bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field with 3 years experience working with adolescents or/
  • Service in the youth services field preferred (volunteer and internship experienced included) with1 year of fulltime paid supervisory experience
  • Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
  • Must possess a valid state driver’s license and be eligible to drive to facilitate program services
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Level 1 fingerprint clearance card
  • Bilingual (English/Spanish)

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting 15 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.

Work Environment:

This job requires the ability to: .

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Case Manager Nueva Esperanza

REPORTS TO:  Lead Case Manager

Job Summary:
The Case Manager is responsible for assessing the needs of UAC’s care, develop the Individual Service Plan, screen for human trafficking concerns, facilitate the safe and timely release or discharge of children, document the provision of services in case files. The case manager will also submit service plans and other assessments required for the compiling of a comprehensive case file found on NE operating system with supporting documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Essential Functions:

  • Assist Lead Case Manager in conducting initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth.
  • Conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter.
  • Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable.
  • Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with NE, State, and Federal requirements. Additional assessments may be required depending on the location of the program and state licensing requirements.
  • Ensure the timely submission of the initial Individual Service Plan due within 21 days of the youth’s arrival to the shelter and 30 day updates thereafter in accordance with NE, State and Federal requirements.
  • Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of SalesForce as required by NE, State and Federal contracts.
  • Complete and submit reunification packets for initial review to Lead Case Manager.
  • Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative.
  • Facilitate attorney to client contact as requested by youth.
  • Attend case staffing with funding source representative.
  • Maintain physical and SalesForce client files.
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Attend training that will enhance professional growth in the area of case manager and documentation or other topics as deemed appropriate by the program director.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area.
  • Ensure the proper supervision of youth at all times.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field.
  • 1-year experience working with adolescents or in the youth services field. (volunteer and internship experienced included)
  • Must be computer literate with working knowledge of Microsoft 365 and SalesForce
  • Must possess a valid state driver’s license and be eligible to drive to facilitate program services
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 15 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.

Apply for this position

Teacher Nueva Esperanza

REPORTS TO:  Education Director

Job Summary:
The Teacher is responsible for curriculum development which facilitates instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. To design and implement daily instruction of all core subject areas to include ESL, PE and Vocational Courses. The Teacher is to promote a positive climate of learning and excellence where students can enhance their developmental growth. The teacher shall establish a classroom environment that is conducive to trauma informed care.

Essential Functions:

  • Create a safe and inclusive classroom environment of respect and rapport to ensure a positive learning experience for youth with diverse backgrounds.
  • Organize and prepare materials for daily instruction while ensuring the inventory of classroom materials, may include: textbooks, furniture, and other equipment needed to assist in the provision of instruction.
  • Utilize the NE curriculum to ensure compliance with national academic standards.
  • Individualize lesson plans to meet each students academic level.
  • Assist with the coordination of Physical Education instruction with Educational Director to ensure compliance with state and federal requirements.
  • Develop Individualized Educational Plans to report and document student’s developmental progress (cognitive, emotional, social and physical).
  • Use effective instructional strategies to meet the academic needs of the students.
  • Provide a vocational course and curriculum which introduces youth to career choices.
  • Meet departmental and program deadlines to ensure contractual compliance with reporting requirements.
  • Assist with the development of the Educational Assessment submitted initially at 21 days and 30 days thereafter as required by funding source.
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend trainings that will enhance professional growth in the area of Education and/or Vocational curriculum and instruction with pre-approval from program director or designee.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Willing to travel if needed for trainings, conferences or to transport youth to destination if reunified within the U.S.
  • Attend Treatment Team Meetings to convey academic progress to all disciplines present.
  • Must maintain any professional or para-professional certifications acquired while employed with NE annually.
  • Ensure the proper supervision of youth at all times.
  • Ensure the initial Educational Assessment is administered to youth within 72 hours upon arrival in the absence of the Educational Director.
  • Administer the post Academic Diagnostic Assessment within 45 days from the date of the initial assessment in the absence of a Lead Teacher/Education Coordinator.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • Bachelor’s degree required in the field of Education or related field
  • 1-2 years of paid or unpaid experience working with youth in a bilingual setting preferred
  • Must be computer literate with working knowledge of Microsoft 365
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Must be at least 21 years of age at the time of hire

 

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Involves walking and standing for extended periods of time.

Apply for this position

Teacher Assistant Nueva Esperanza

REPORTS TO:  Teacher

Job Summary:
The Teacher Assistant (TA) is responsible for providing direct care supervision for students in the NE classroom fostering an environment that facilitates learning and trauma informed care approach in a supportive manner. The Teacher Assistant will maintain a flexible, organized, and efficient work schedule.

Essential Functions:

  • Conduct intake services to include but not limited to: completing necessary paperwork, providing youth with an overview of the program services and for initial placements of youth in to the shelter.
  • Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
  • Develop positive rapport with students while serving as a role model to create a safe and caring environment.
  • Must ensure all forms and progress notes are properly completed in NE SalesForce to ensure compliance with state and federal requirements.
  • Assist with the planning and coordination of special educational events, acculturation activities, educational and recreational outings (to include but not limited to movies, park, amusement parks), assist in the coordination of student activities and other meaningful experiences for NE youth which promotes volunteerism and learning.
  • Assist in providing vocational courses and curriculum in a subject area approved by the Educational Director.
  • Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Teacher as required by state and federal requirements.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Other duties as assigned

Other Functions:

  • Attend all organizational and professional development required trainings.
  • Attend trainings that will enhance professional growth in the area of Education, Vocational curriculum and instruction, other topics as deemed appropriate by the program director or designee.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Be able to assist in the distribution of medications to youth as prescribed by a Healthcare Service Coordinator.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Attend necessary Staffing Meetings to convey youth’s progress to all disciplines present.
  • Maintain a safe, clean and hazard-free facility. Tasks include regular maintenance and general cleaning of common areas including restrooms, multipurpose room and general maintenance of outdoor areas (to include but not limited to playground, and parking lot).
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • High School Diploma or GED with experience working with youth either through paid or unpaid positions preferred
  • Must be computer literate
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card

Preferred:

  • Bilingual (English/Spanish)

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

 

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Healthcare services coordinator Nueva Esperanza

REPORTS TO:  Nueva Esperanza Director

Job Summary:
The Healthcare Services Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. The Healthcare Services Coordinator will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays. This position is seasonal and is staffed as necessary in response to fluctuating business operations.

Essential Functions:

  • Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in NE’s SalesForce and maintain hard copy of required documents and medical record.
  • Facilitate and conduct medication and side effects training to employees as required.
  • Schedule and comply with required medical appointments and timelines. Respond and comply to individual emergency medical needs immediately.
  • Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication.
  • Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor.
  • Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs.
  • Schedule and provide transportation to clients on medical appointments with assistance from floor staff as needed.
  • Develop and expand medical and dental services with local providers.
  • Able to react to change productively and handle other essential tasks as assigned.
  • Maintain Health Information Privacy HIPAA.
  • Other duties as assigned

Qualifications and Requirements:

  • High School Diploma and Medical Assisting training and certification (CMA) or/
  • Associate degree in nursing of Medical Sciences (example: LVN) or/
  • Bachelor's degree in Nursing, Medical Sciences or related field
  • Cleared Tuberculosis test results
  • Immunization documentation Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Willingness to work a flexible schedule and be on-call evenings and weekends
  • Comply with annual training requirements/licensure/certifications

Preferred

  • One (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office.
  • One (1-2) year experience in file maintenance working with troubled adolescents or youth services; may include part-time, volunteer or internship experience

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting to 30 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment

Work Environment:
This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Quality Assurance Manager Nueva Esperanza

REPORTS TO:  Assistant Program Director

Job Summary:
The Quality Assurance Manager (QA Manager) leads and oversees the QA department to monitor AZ state licensing compliance and federal ORR grant compliance. They also monitor the programs’ ability to ensure the safety and health of each youth. The QA Manager has a strong commitment to child safety and health care, knowledge and experience of DHS state licensing for child and behavioral health care standards.

The QA Manager facilitates enforcement and adherence to corrective action plans at the programs, as well as fill an independent and objective watch dog role focused on high-quality care for the program clients. Reporting to the Assistant Program Director, the QA Manager will lead oversight of all programs and will audit, monitor, and analyze programs, case files, incidents and incident reports, and other program and client data for quality of services and care assessment as pertains to the requirements set forth by state licensing and ORR UAC federal guidelines.

Essential Functions:

  • Manage the Prevention of Sexual Abuse Compliance Manager and the Data Entry staff member to ensure consistent oversight of NE programs and youth safety and health
  • Ensuring high-risk, high-volume, and unusual events are monitored daily and that response plans are fully implemented and tracked
  • Ensure accurate and standardized data is reported for progress monitoring on Salesforce system
  • Reviewing, monitoring and evaluating performance of staff related to quality improvement activities
  • Evaluating continuity and coordination of child care and assess the quality and utilization of services
  • Managing and writing reports, statements of deficiencies, and legal orders related to surveys and complaint investigations completed
  • Overseeing, preparing, compiling, reviewing, and submitting regular reports for Quality Assurance to the Program Director
  • Managing and performing internal audits as part of the Internal Audit process and ensuring corrective action plans are completed and implemented on time
  • Ensuring NE policies and related department operations comply with county, state, federal, organizational, and contractual rules and regulations
  • Other duties as assigned

Qualifications and Requirements:

  • Bachelor's degree, or professional license/certificate and professional level experience in a grant management, health care or health related or child care field
  • Five or more years of management and field experience in social services
  • Knowledge of and experience with health care or child care facility statutes, rules, and/or regulations pertaining to the licensing of behavioral health care and/or child care facilities
  • Experience in quality management techniques, procedures, principles, and investigation and evaluation methodologies
  • Ability to problem-solve and utilize critical thinking skills to address challenges.
  • Ability to work rapidly and be an independent and fast learner
  • Knowledge of data systems, including how to collect, review and analyze data
  • Ability to work with diverse populations and teams and communicate effectively
  • Professional management experience and ability to speak to stakeholders about programs and licensing compliance/child safety and health

Preferred:

  • Bilingual (English/Spanish)
  • Salesforce Administrator Certification

 

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

 

Work Environment:
This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Prevention of Sexual Abuse Compliance Manager Nueva Esperanza

REPORTS TO:  Quality Assurance Manager

Job Summary:
The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for managing the implementation and ongoing compliance with the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse and sexual harassment.

Essential Function:

  • Develop policies and procedures, train staff, create age-appropriate orientation material describing children’s rights, lead the reporting process and follow-up with state and local officials about any pending investigations.
  • Establish referral partnerships with local child advocacy centers, rape crisis centers, immigrant victim service providers and/or other service providers.
  • Liaise with ORR’s PSA Coordinator, the designated FFS, and the designated PO to implement the IFR within 6 months of NE’s opening and ensure compliance with the standards thereafter.
  • Serve as the point of contact for ORR’s PSA Coordinator regarding matters related to the IFR standards and respond to all requests.
  • Foster a facility climate which condemns sexual abuse and provides victims with sensitive care, resources and support and reports incidents of sexual abuse and holds offenders accountable for their actions.
  • Coordinate and implement facility awareness and prevention education and ensure facility wide attendance compliance with mandatory training.
  • Maintain current information on sexual incidents occurring with youth or which were reported at NE .
  • Develop and provide oversight for a Sexual Abuse Response Team.
  • Ensure documentation of management notifying perpetrator and victim of the notification form.
  • Be accountable for compliance issues related to sexual abuse and sexual harassment.
  • Perform other job-related duties as assigned.
  • Support a trauma-informed approach and therapeutic learning environment when interacting with youth.
  • Support all functions that attain and maintain accreditation and compliance with regulatory agencies.
  • Ability to work under pressure and remain calm and composed under stressful situations.
  • Ability to work collaboratively with staff, residents, service providers and others.
  • Other duties as assigned

Qualifications and Requirements:

  • Bachelor’s degree in Education, Psychology, Sociology, or other relevant behavioral science with at least 1 year of experience in child welfare standards, best practices and compliance issues;
  • Cleared Tuberculosis test results
  • Immunization documentation Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Willingness to work a flexible schedule and be on-call evenings and weekends
  • Comply with annual training requirements/licensure/certifications

Preferred:

  • Bilingual (English/Spanish)

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:
This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Transportation Specialist Nueva Esperanza

REPORTS TO: Lead Case Manager

Job Summary:
The Transportation Specialist (TS) is responsible for escorting and transferring physical custody of youth from the Nueva Esperanza Program to an Office of Refugee Resettlement (ORR) shelter or a sponsor. The Transportation Specialist is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends and be on-call. The ideal candidate can work independently and as a team player. Must be able to travel weekly for up to two overnight trips per week. Travel expenses paid.

Essential Functions:

  • Transferring physical custody of youth from the assigned emergency shelter to NE foster parent or to a sponsor via ground or air transportation.
  • Provide direct supervision of youth in-transit and maintain line-of-sight supervision at all times.
  • Maintain current training requirements in accordance with ORR policies and procedures for direct care standards.
  • Seek or coordinate medical care if youth become ill while in transit.
  • Provide meals or snacks to youth while in transit.
  • Retain and transmit the youth’s transport documents, personal property, and prescription medication.
  • Verify the identity of the sponsor prior to the sponsor taking physical custody of the youth.
  • Able to drive either 12 to 15 passenger vehicles, mini-vans, or cars.
  • Must be able to sit or stand for long periods.
  • Able to react to change productively and handle other essential tasks as assigned.
  • Will be required to attend training for Defensive Driving, State specific Food Handlers certification, First Aid/CPR and Crisis Prevention Intervention (CPI).
  • Other duties as assigned

Qualifications and Requirements:

  • Associate degree in an appropriate discipline from an accredited college or/
  • a high school diploma with two or more years of relevant experience
  • Two years documented experience in a field related to human services or a similar occupational area
  • Experience working with at-risk youth
  • Basic computer skills
  • Bilingual (English/Spanish)
  • Level on Fingerprint Clearance Card
  • Clear Child Abuse and Neglect (CAN) or child protective services check
  • Clear Motor Vehicle Record (MVR)

Physical Demands:
Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients during all forms of transportation via airline and ground travel. Must be able to fly up to two (2) overnight stays per trip, per week. Bending, stooping and lifting up to 15 lbs. required to complete daily tasks. Job requires extended periods of sitting and standing (up to 6+ hours).

Apply for this position

Security Officer Nueva Esperanza

REPORTS TO:  Maintenance Coordinator

Job Summary:
The Security Officer is responsible for controlling facility access, guarding the property (via monitoring through surveillance and in person). Relays any concern to Maintenance Director that might represent a danger to clients, staff, property and vehicles. Provides tech support when conducting investigations.

Essential Functions:

  • Keeps record of clients leaving the premises by recording the, date, time, transporting staff, vehicle number, destination and client/staff ratio within the vehicle.
  • Keeps record of all vendors, service providers, attorneys, ICE and Border Patrol. Keeps a log record.
  • Responsible for inventory control of two-way radios, mobile work-station units and company vehicles.
  • Keeps control of the main gate access by providing remote surveillance and automated access control.
  • Provides constant monitoring of the surveillance system; provides support by informing department leads of any areas of concern.
  • Keeps record of all fire safety equipment including fire extinguishers, evacuation routes and assists with fire drills.
  • Monitors staff conduct, possession of contraband and property control.
  • Responsible for locking and unlocking the facility daily.
  • Conducts perimeter checks several times during the shift.
  • Assists Teacher Assistant, Medical, Case Management and Clinical departments with headcount by providing support through the control center as the hub to locate youth’s location around the campus.
  • Performs other essential tasks as assigned.
  • Other duties as assigned

Qualifications and Requirements:

  • High School Diploma or GED with experience working with youth either through paid or unpaid positions preferred.
  • Must be computer literate and possess basic computer skills, such as data entry and usage of Office 365
  • Must be able to maintain a flexible work schedule
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Cleared drug test results
  • Able to follow technical instructions
  • Able to use and provide proper care of the surveillance system.
  • Bilingual (Spanish/English)

Physical Demands:
Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors by standing for long periods of time and for extended periods of time. Bending, stooping and lifting up to 40 lbs. required to complete daily tasks.

Apply for this position

Custodian Nueva Esperanza

REPORTS TO:  Maintenance Coordinator

Job Summary:
The Custodian is responsible for maintaining the campus in a functional, presentable, and safe condition.

Essential Functions:

  • Maintain program facility in a safe, functional and presentable manner.
  • Assist in preforming general repair/maintenance to include, but not limited to electrical, building, plumbing, landscaping, painting, carpentry, and basic remodeling.
  • Ensure all maintenance equipment and supplies are accounted for at all times.
  • Assist in maintaining inventory and security of all maintenance equipment and supplies related to the facility and grounds.
  • Respond to all work orders in a timely manner.
  • Request maintenance supplies and equipment as needed from maintenance supervisor or designee.
  • Other duties as assigned

Other Functions:

  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created
  • Gather and remove litter
  • Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, and other grounds features
  • Able to react to change productively and handle other essential tasks as assigned

Qualifications and Requirements:

  • A combination of one of the following:
  • Two (2) to three (3) years’ experience in maintenance work preferred.
  • Formal maintenance training.
  • Working knowledge of plumbing, electrical and mechanical systems, basic construction knowledge and skills.
  • Cleared Tuberculosis test results.
  • Obtain a Level 1 Fingerprint Clearance Card
  • Must be at least 21 years of age at the time of hire.

Physical Demands:
Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 50 lbs. required to complete daily tasks. Most activities include repetitive motions and can include overhead reaching.

Work Environment:
Work shifts are subject to change. Noise levels vary from mild to moderate. Predominantly outdoors, occasional indoor monitoring or activities. This is a fast paced environment with various sharp objects present and extreme temperatures. Involves walking and standing for extended periods of time.

Apply for this position

Home Care Service Provider Coordinator Nueva Esperanza

REPORTS TO:  Clinical Director

Job Summary:
The Home Care Service Provider (HCSP) Coordinator is the point person between Nueva Esperanza and the foster care agency, Onward Hope. The HCSP Coordinator will also work to problem solve and build team comradery with the youth and their foster homes and organizing foster care bed for youth placement. The HCSP Coordinator will maintain a flexible, organized and open schedule in order to accommodate the needs of the HCSPs foster children and the NE program.

Essential Functions:

  • Meet weekly with the foster care agency, Onward Hope to communicate about foster families and necessary recruitment for the program.
  • Create and implement procedures for HCSP to report on activities in the home with youth for religious service, recreational activities, acculturation and gross motor experiences.
  • Facilitate meeting with HCSP and the Education Department to support youth in care.
  • Provide Foster Parent Training Classes in Spanish when needed.
  • Be knowledgeable and well versed in the foster care licensing process.
  • Attend all NE program meetings to ensure that up-to-date information is received.
  • Keep current on all policy changes or practice from the state licensure and the federal regulations.
  • Travel to NE as needed for trainings and conferences as part of program requirements.
  • Maintain ongoing communication with the staff at NE, including partners.
  • Develop and maintain a productive relationship with Community Liaison, HCSPs, and community partners.
  • React to change productively and handle other essential tasks as assigned with flexibility.
  • Other duties as assigned

Qualifications and Requirements:

  • Train the Trainer licensed by the Department of Child Safety
  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field
  • 3-5 years of experience in program coordinating
  • Cleared Tuberculosis test results
  • Level One fingerprint clearance card
  • Bilingual (English/Spanish) preferred
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services
  • Maintain annual training requirements/licensure/certifications
  • Obtain a Level 1 Fingerprint Clearance Card

Bilingual (Spanish/English)

Physical Demands:
Job requires the use of technology in a reporting system; traveling by car for extended periods of time within the Phoenix area; lifting children to accommodate developmental needs; the ability to pass a physician’s physical exam every two years.

Work Environment:

  • This job requires the ability to:
  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Home Care Service Provider Nueva Esperanza

REPORTS TO:  Home Care Service Provider Coordinator

Benefits: Individual medical insurance, paid time off, mileage reimbursement, cell phone stipend, foster parent bed reimbursement

Job Summary:
The Home Care Service Provider (HCSP) is responsible for additional duties beyond the traditional foster parent role. Some of these added responsibilities include trauma informed support, thorough documentation of all services on NE data system, offering children participation in religious services, scheduling of medical appointments and other significant incidents that occur with the foster children. The HCSP will provide one-hour recreational activities, phone calls to sponsors and transportation to and from NE facility every week day. Participating foster families must always be willing/prepared to house three foster children. The HCSP will maintain a flexible, organized and open schedule in order to accommodate the needs of the foster children and the NE program.

Essential Functions:

  • Transport foster placements to/from the Immigration Custom Enforcement facility when necessary.
  • Deliver the initial program orientation to each assigned foster child.
  • Provide personal hygiene products, three meals per day and other everyday necessities.
  • Obtain clothing for foster children through approved vendor.
  • Follow the mandated timelines to provide medical appointments and care.
  • Transport foster children to/from essential functions.
  • Plan or participate in recreational activities.
  • Be available to Onward Hope Foster Care Agency in order to communicate on going agency requirements.
  • Other duties as assigned

Other Functions:

  • Maintain the necessary requirements to hold a current AZ Foster Care License.
  • Attend all NE program meetings to ensure that up-to-date information is received.
  • Keep current on all policy changes or practice from the state licensure and the federal regulations.
  • Travel to NE as needed for trainings and conferences as part of program requirements.
  • Maintain ongoing communication with the staff at NE, including partners.
  • Develop and maintain a productive relationship with Community Liaison, other HCSPs, and community partners.
  • React to change productively and handle other essential tasks as assigned with flexibility.

Qualifications and Requirements:

  • Be a licensed AZ Foster Care Home with available beds for three children at a time
  • Support of immediate family
  • High school diploma or GED equivalency
  • Cleared Tuberculosis test results
  • Level One fingerprint clearance card
  • Bilingual (English/Spanish) preferred
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services
  • Maintain annual training requirements/licensure/certifications

Physical Demands:
Job requires the use of technology in a reporting system; traveling by car for extended periods of time within the Phoenix area; lifting children to accommodate developmental needs; the ability to pass a physician’s physical exam every two years.

Work Environment:
This is mostly a work-from-home job with some additional time in medical offices and at recreational activities within the community where high levels of self-motivation and organizational skills are needed. The HCSP will work closely with the NE staff, including program director, case managers, teachers, assistants, community liaison, clinicians and community partners.

Apply for this position

Community Liaison Nueva Esperanza

REPORTS TO:  Assistant Program Director

Job Summary:
The Community Liaison is the community contact for program staff and those served by Nueva Esperanza. Their job is to help orient the community with the vision of support for the youth at NE and develop key partnerships for comprehensive service delivery. A key role will be to engage churches, businesses, local government and organizations in ongoing services and relationships with NE.

Essential Functions:

  • Acts as advisor to the Assistant Director on all matters relating to assigned areas of responsibility for the purpose of providing information to meet program goals and objectives.
  • Attend community collaboration meetings for the purpose of developing a program presence in the community and serving as a liaison between external stakeholders and the organization.
  • Collaborates with internal (Clinical Director) and external stakeholders for the purpose of building effective communication, enhancing relationships, and ensuring a high quality of customer service to achieve program goals and objectives.
  • Build a network of community organization, churches and businesses interested in partnering with Nueva Esperanza to provide holistic care to youth.
  • Recommends responses and action plans as a result of interacting with the external stakeholders ensuring effective communication practices to meet program strategic goals and objectives and to provide positive community experiences with program.
  • Develops, plans, and/or coordinates various system-wide program activities (e.g. community outreach, media/public relations functions, etc.) for the purpose of enhancing program/community relationships, improving customer services/programs, and promoting a positive public image.
  • Prepares and delivers written and oral communication to a variety of stakeholders (e.g., ORR, HHS, NM Board) for the purpose of identifying issues and recommendations and serving as a organizational representative.
  • Recommends a variety of communication mechanisms for program communication to stakeholders for the purpose of providing a creative and innovative venue to clearly and accurately convey program activity in alignment with organizational vision, goals, and objectives.
  • Poses interpersonal skills to build trust and effective partnerships.
  • Conduct educational session in the community on population served
  • Other duties as assigned

Qualifications and Requirements:

  • Thorough knowledge of the principles and practices of public relations and communications programs and/or marketing campaign strategies.
  • Ability to maintain complete and accurate records and statistics and to develop meaningful reports from that information.
  • Ability to effectively express ideas orally and in writing.
  • Ability to make oral presentations before large/small groups of people.
  • Ability to exercise considerable tact and courtesy in frequent contact with the public.
  • Ability to establish and maintain effective working relationships as necessitated by work assignments.
  • Bachelor's degree in relevant field
  • Understanding of Flores settlement agreement, HAS of 2002, TVPRA of 2008, and the Perez- Olano settlement agreement preferred
  • Cleared Tuberculosis test results
  • Level One fingerprint clearance card
  • Bilingual (English/Spanish) preferred
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services
  • Maintain annual training requirements/licensure/certifications

Physical Demands:
Job requires the use of technology in a reporting system; traveling by car for extended periods of time within the Phoenix area; lifting children to accommodate developmental needs; the ability to pass a physician’s physical exam every two years.

Work Environment:

  • This job requires the ability to:
  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Data Coordinator Nueva Esperanza

REPORTS TO:  Quality Assurance Manager

Job Summary:

The Data Coordinator is a highly organized candidate with great attention to detail. The Data Coordinator is responsible for transforming and transferring data upon request by senior management, translating data into different languages and adhering to legal and regulatory standards, among other duties. The Data Coordinator will need to attend to any data requests by senior management, requiring them to maintain excellent organizational skills and data integrity. They will be responsible for the exporting of Salesforce data and the importing of data in the ORR portal.

Essential Functions:

  • Maintaining data integrity and security.
  • Ensuring the proper sorting and organizing of databases.
  • Taking extra security precautions when handling personally identifiable data.
  • Adhering to legal and regulatory standards.
  • Transforming or transferring data upon request.
  • Translating data into different languages.
  • Maintaining data on storage devices such as servers, flash drives and other external devices.
  • Performing data requests in a timely manner.
  • Preparing data for meetings and presentations.
  • Communicating data reports to program staff.
  • Ensuring data is adequately backed up.
  • Assisting staff with data entry methods.
  • Exporting and importing of data
  • Other duties as assigned

Qualifications and Requirements:

  • Degree in Information Systems or related field.
  • Experience with database administration, Salesforce Administrator Certificate
  • Analytical mindset.
  • Attention to detail.
  • Outstanding organizational skills.
  • Excellent written and verbal communication.
  • Good interpersonal skills.
  • Level One fingerprint clearance card
  • Bilingual (English/Spanish) preferred

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Accounting Director Nueva Esperanza

REPORTS TO:  Program Director

 

Job Summary:
Is responsible for the prescribed implementation of procedures for internal controls: procedures and practices within the Grants and Restricted Accounting Department consistent with current GASB, FASB, and OMB Uniform Guidance Standards Understands and utilizes: Indirect Cost and Fringe Rates, long and short applications. Is able to perform processes to generate time and effort certifications consistent with OMB Uniform Guidance for faculty and others devoting effort to sponsored awards. Prepares audit schedules, including those for the annual audit and the schedules of expenditure for Federal and State awards during the Single Audit Monitors restricted and sponsored award accounts for reasonableness, allowability, allocability and consistent treatment of costs and initiates corrections as needed. Determines the difference between exchange and non-exchange transactions as well as appropriate revenue recognition

Essential Functions:

  • Manage and enhance financial policies and procedures that conform to 2 CFR part 200, Uniform Administrative Requirements, Cost Principles and Audit Requirements for Federal Awards
  • Coordinates closely with the Neighborhood Ministries Director of Finance
  • Direct management of the Accounting Coordinator
  • Drawdowns from the HHS Payment Management System
  • Monitor of grant related transactions to the general ledger making appropriate adjustments when needed
  • Manages the supporting tables within the finance system for grant accounting and initiates updates as needed
  • Performs system testing and coordination of testing with department workflow
  • Employs reporting tools to generate financial reports
  • Generates various output reports for grant analysis
  • Initiates vendor billings and receivables
  • Participates in the review of process workflows, system testing, and training
  • Provide feedback and recommendations for system design improvements
  • Generate various output reports for grant analysis
  • Oversee all phases of accounting, financial management, reporting, grant management and compliance.
  • Regularly update the Neighborhood Ministries Executive Team regarding Nueva Esperanza finances.  Provide for an annual outside financial audit, and with the NM Director of Finance implement audit recommendations.
  • Oversee asset management functions for any owned properties of Nueva Esperanza.
  • Develop the annual budget for Board review and approval. Ensure financial controls are in place to keep expenses maintained within budgeted levels.
  • Complete other duties as assigned.

Qualifications and Requirements:

  • A baccalaureate degree in accounting from an accredited college or university
  • At least 4 years of progressively responsible experience in grant/restricted accounting and reporting, preferably in a faith based 501c3
  • Proficiency in the Microsoft Office suite of applications is required
  • Knowledge of GAAP, OMB Uniform Guidance, 2 CFR Part 200, HHS Regulations is required
  • The candidate must be well organized, proficient in both written and verbal communication, proactive, and performance-driven.
  • The candidate must also demonstrate the following traits: integrity, dependability, and enthusiasm and must be detail oriented and possess strong analytical, teamwork and organizational skills.
  • Level One fingerprint clearance card

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Accounting Coordinator Nueva Esperanza

REPORTS TO:  Accounting Director

Job Summary:
A highly skilled, detail-oriented Accounting Coordinator who excels at multitasking. The Accounting Coordinator will act as point of contact between the different parts of the accounting system, including accounts payable, accounts receivable, and external parties, such as vendors, clients, or lenders. They will handle bookkeeping entries and assist in preparing financial reports, taxes, and audits, and resolving discrepancies. You should be analytical, collaborative, and trustworthy.

To succeed as our Accounting Coordinator, you should possess a strong understanding of accounting principles and financial reporting. You should be ethical, thorough, and attentive with excellent verbal and written communication skills.

Essential Functions:

  • Working with other members of the accounting department to compile, analyze, and report financial data.
  • Making journal or ledger entries.
  • Assisting with the preparation of weekly, monthly, and yearly financial reports and budgets.
  • Assisting with tax preparation, audits, and identifying and resolving discrepancies.
  • Act as a point of contact between internal departments and accounting, serving as a liaison between accounting and external parties, including clients, suppliers, and contractors.
  • Using QuickBooks and Salesforce software and ensuring that all financial records are filed, complete and accurate.
  • Ensuring that company bills are paid and debts are collected.
  • Implementing and enforcing financial controls.
  • Staying current on company, local, state, and federal financial regulations and policies.

Qualifications and Requirements:

  • Bachelor’s degree in Accounting, Business, or related field.
  • Experience in bookkeeping management
  • Excellent verbal and written communication, interpersonal, time management, problem-solving, and math skills.
  • Strong understanding of accounting principles and financial reporting
  • Proficiency with computers, especially bookkeeping software, strong typing skills.
  • High level of accountability, accuracy, and efficiency, especially when multitasking.

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Vocational Coordinator Nueva Esperanza

REPORTS TO:  Quality Assurance Manager

Job Summary:
Vocational Coordinator will be facilitating hands on experiences that allow participants be introduced to a variety vocations. This position will focus on two experiences the first being taking a student created art piece from paper and pencil to digital to textile printing and secondly cultivating soil to planting to harvesting to preparing food.

Essential Functions:  

  • Work with students to promote creativity and learning through hands on experiences.
  • Adapt vocational learning experiences to different developmental stages.
  • Work with teachers and teacher assistants to carry vocational experiences into the classroom.
  • Create lesson plans to demonstrate vocational experience.
  • Bring in guest speakers to demonstrate workers in various vocational fields.
  • Encourage Home Care Service Providers to demonstrate or speak on their vocational experience to the students.
  • Document all teachings, guest speakers and field trips that meet state and federal licensure requirements and guidelines.

Qualifications and Requirements:

  • High School Diploma or GED with experience working with youth either through paid or unpaid positions
  • Must be computer literate
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card

Preferred

  • Bilingual (English/Spanish)
  • Bachelor’s degree or 5 years work experience in the fields of education, social work or related subject matter.

Physical Demands:  

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
    • Build a culture of safety to insure everyone feels comfortable in working together.
    • Lead with vulnerability to cultivate trust and show no one is perfect.
    • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Maintenance Coordinator Nueva Esperanza

REPORTS TO:  Facilities Director

Job Summary:
The Maintenance Coordinator is responsible for maintaining the campus in a functional, presentable, and safe condition. The Coordinator will work in connection with the facilities director and custodians document all facility compliance.

Essential Functions:

  • Maintain program facility in a safe, functional and presentable manner.
  • Assist in preforming general repair/maintenance to include, but not limited to electrical, building, plumbing, landscaping, painting, carpentry, and basic remodeling.
  • Ensure all maintenance equipment and supplies are accounted for at all times.
  • Assist in maintaining inventory and security of all maintenance equipment and supplies related to the facility and grounds.
  • Respond to all work orders in a timely manner.
  • Request maintenance supplies and equipment as needed from maintenance supervisor or designee.
  • Create a system to document all facility upkeep.
  • Other duties as assigned.

Other Functions:

  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created
  • Gather and remove litter
  • Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, and other grounds features
  • Able to react to change productively and handle other essential tasks as assigned
  • Document all maintenance and repairs that follow state licensure requirements and federal guidelines

Qualifications and Requirements:

  • A combination of one of the following:
  • Two (2) to three (3) years’ experience in maintenance work preferred.
  • Formal maintenance training.
  • Working knowledge of plumbing, electrical and mechanical systems, basic construction knowledge and skills.
  • Cleared Tuberculosis test results.
  • Obtain a Level 1 Fingerprint Clearance Card
  • Must be at least 21 years of age at the time of hire.

Physical Demands:

Bending, stooping and lifting up to 50 lbs. required to complete daily tasks. Most activities include repetitive motions and can include overhead reaching.

Work Environment:

Work shifts are subject to change. Noise levels vary from mild to moderate. Predominantly outdoors, occasional indoor monitoring or activities. This is a fast-paced environment with various sharp objects present and extreme temperatures. Involves walking and standing for extended periods of time.

Apply for this position

Interested?

Working at Neighborhood Ministries can be a life changing experience, for both you and those you get to work alongside.

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PHOENIX, AZ - APRIL 11: Neighborhood Ministries unveils it's new playground funded by the Ken Kendrick Grand Slam Award through the Arizona Diamondbacks Foundation. (Photo by Kelsey Grant/Arizona Diamondbacks)
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