Employment Posting

Neighborhood Ministries > Get Involved > Employment Posting

In addition to volunteering at Neighborhood Ministries, there are times where employment opportunities are available. If positions are currently available, you will find information below.

JOB TITLE: Data Analyst

Reports to: Compliance Coordinator

Job Type: Full-time

 

Schedule:

· 8 hour shift

· Flexibility Required in Hours Worked

 

Work Location:

· Onsite: Greater Phoenix Metro Area

· Must be able to physically report to program as scheduled. 

 

Job Summary:   

The Data Analyst is a highly organized candidate with great attention to detail. The Data Analyst is responsible for transforming and transferring data upon request by senior management and adhering to legal and regulatory standards, among other duties. The Data Analyst will need to attend to any data requests by senior management, requiring them to maintain excellent organizational skills and data integrity. They will be responsible for the exporting of Salesforce data and the importing of data in the ORR portal.

 

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives. We seek compassionate, knowledgeable and dedicated individuals. Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.

 

Qualifications:

· Must be computer proficient

· Microsoft Excel and Outlook skills are required

· Experience with database administration

· Analytical mindset

· Attention to detail

· Outstanding organizational skills

· Excellent written and verbal communication

· Good interpersonal skills

· Adept at queries, writing reports, and making presentations

· Knowledge of data visualization software like Tableau

· Degree in Information Systems or related field preferred

 

Position Responsibilities:

1. Maintaining data integrity and security

2. Ensuring the proper sorting and organizing of databases

3. Taking extra security precautions when handling personally identifiable data

4. Adhering to legal and regulatory standards

5. Transforming or transferring data upon request

6. Maintaining data on storage devices such as servers, flash drives and other external devices

7. Performing data requests in a timely manner

8. Preparing data for meetings and presentations

9. Communicating and helping create data reports to program staff

10. Ensuring data is adequately backed up

11. Assisting staff with data entry methods

12. Exporting and importing of data

13. Communicate with other data dupport positions within the organization

14. Support and coordinate Salesforce developers and other database/software systems

15. Filtering and cleaning data

16. Aquiring data from primary and secondary sources to maintain data systems

17. Working with management to prioritize program needs

18. Locating and defining new process immporvement opportunities

 

Requirements:

· Highschool Diploma/ GED Required

· Degree in Information Systems or related field preferred

· Possess or able to obtain a clear Level 1 Fingerprint Clearance Card

· Possess or able to obtain a clear Federal FBI Background Clearance

· Have clean driving record and must be able to qualify for company Auto Insurance

· Must pass internal driver’s training courses

· Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/

· Possession or able to obtain First Aid and CPR Certifications

· Clear tuberculosis test

· Current Auto Liability Insurance

· COVID Vaccine Immunization

 

Benefits:

· 401(k)with employer match

· Dental insurance

· Health insurance

· Health savings account

· Paid time off

· Vision insurance

· EAP

· Merit Increase opportunities

 

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employee

Apply for this position

Program Quality Specialist 

Reports to: Compliance Coordinator 

 Pay: $45,750 annually 

Job Type: Full-time 

Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • On Call Requirements 
  • Weekend Shift Requirements 
  • Holiday Shift Requirements 
  • Team works 24/7 so must be able to fill in for any shift on team. 

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program as scheduled. 

Language: 

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual Spanish 

 Job Summary:    

The Program Quality Specialist (PQS) assists in the implementation of initiatives and assurances under the direction of the QA Compliance Manager. The Program Quality Specialist is responsible for the internal review of program operations and monitoring compliance within both the internal and external policy, licensing and stakeholder requirements. The PQS is responsible for leading initiative and creation of internal policies of operation to address Quality Assurance across departments and develop the auditing tools for continued assessment and overall auditing. The PQS is also responsible for collaborating with department leads and bringing solutions to any findings that might be outstanding.  

 Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

 Qualifications: 

  • Must be computer proficient.  
  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Bilingual – Spanish required  
  • Ability to quickly grasp innovative concepts in social services service delivery   
  • Analytical mindset with intense curiosity in improving delivery of services   
  • Attention to detail with ability to being ok to fail   
  • Great training skills with ability to communicate using adult learning principles   
  • Outstanding organizational skills with ability to be nimble in the work-space environment   
  • Excellent written and verbal communication   
  • Great interpersonal skills   
  • Cleared Tuberculosis test results   
  • Obtain CPR/First Aid certification   
  • Level One AZ Fingerprint Clearance card & FBI Background Check   
  • COVID Vaccination card   
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services   
  • Maintain annual training requirements/licensure/certifications   
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training    

 

Position Responsibilities: 

  1. Assists in the coordination and implementation of training programs and delivers training as assigned. Assist in facilitating cohorts by providing training, technical assistance, reflective practice, and consultation   
  2. Contribute to observing, evaluating, and identifying other organizational/program improvement activities that promote the overall quality of life and satisfaction of the Program   
  3. Competently completes activities and required documentation within identified time frame and in adherence with organizational expectations   
  4. Assists in reviewing incident data and prepares and analyses trended reports for operational departments and QA Manager   
  5. Assists in conducting incident reporting training and technical support in an operations service line   
  6.  Assists in conducting regular auditing of program operations and services to appraise levels at which programs are following established external and internal standards   
  7. Assists in reporting on compliance with contractual obligations, state and federal regulations, accreditation standards and internal operating practices   
  8. Assists in verification and implementation of effective strategies for improvement that were designed to measure and improve outcome measures for the program. 
  9. Assists in conducting regular audits and supports operations to prepare for licensing / certification reviews  and other stakeholder requirements 
  10. Assists in conducting regular audits to verify completion of correction plans in response to corrective plans    
  11. Complete child file audits and coordinate with leadership of each department accordingly. 
  12. Lead the coordination, communication and creation of internal program policies as related to program operation and quality assurance.  

Requirements:  

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish 
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year  
  • Batchelor’s Degree 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization 

 Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

JOB TITLE: Learning Content Developer

Reports to: Compliance Coordinator & Trainer

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • Holiday Shift Requirements
  • Team works 24/7 so must be able to fill in for any shift on team.

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program as scheduled. 

Language:

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish.

Job Summary:   

The Learning Content Developer  is responsible for the creation of educational materials  for all in-person and virtual training for our organization.  Using instructional methods and resources, the ideal candidate will demonstrate a high knowledge of subject matters  in order to create and execute learning strategies  for our New Hire Orientations Course, Personal Professional Training, Foster Parent College, governmental stakeholder policy changes, Continuing Education Classes, and Annual Training Refreshers.   This person will work in a cross-functional team to demonstrate effective communication and dynamic programing of educational topics.. The Learning Content Developer  will coordinate with the Training team to ensure alignment and adherence to organizational core values and stakeholder standards.   

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

 Qualifications:

  • Must be computer proficient.
  • Microsoft Excel and Outlook skills are required
  • Bachelor’s degree required in digital media, marketing, communications, or related subjects 
  • 1-year of experience in content creation (including volunteer and internship experienced)  
  • Bilingual (Spanish/English) 
  • Adaptability  
  • Effective communication skills 
  • Covid Vaccination Card 
  • Cleared Tuberculosis Screening 
  • Pass a screening of Level 1 AZ Fingerprint Clearance Card & FBI Background Check 
  • Obtain CPR/First Aid certification 
  • Must have a clean driving record and be able to qualify for company Insurance and Drivers training 

Position Responsibilities:

  1. Collaborating with stakeholders to ensure training is current and in compliance 
  2. Delivers professional development programs 
  3. Create well-written content appropriate for target audience 
  4. Develop Content Plans to ensure proper implementation and documentation of all services within data management system 
  5. Provide support and practice for all employees to implement the principles of a trauma-informed approach  
  6. Evaluate individual and organizational development needs and create opportunities for cross training and growth.
  7. Implement various learning methods companywide (e.g., coaching, job-shadowing, online training)
  8. Design and deliver e-learning courses, workshops, and other training
  9. Assess the success of professional development plans and help employees make the most of learning opportunities
  10. Help managers develop their team members through career pathing and remain in compliance with all program and stakeholder directives, policies, and guidelines  
  11. Complete and submit necessary reporting to meet all stakeholder qualifications, program related, Attend all required training sessions, as well as partner with HR for staff training compliance
  12. Develop promotional materials to aide in recruitment and education of our organization  
  13. Remain an active learner and adaptable to the work environment  
  14. Other duties as required 

Requirements: 

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto.
  • Bachelor’s degree required in digital media, marketing, communications, or related subjects 
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test 
  • Current Auto Liability Insurance
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Reports to: Compliance Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift (8am-5pm)
  • Monday to Friday (primary schedule)
  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs.

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 

Language:

  • Bilingual Spanish (Required)

Job Summary:   

The Trainer position is tasked with all coordination and organizing training for all onboarding and current employees. The trainer is responsible to develop, deliver, and evaluate a range of responsive educational curricula and training programs appropriate to meet the needs of the program and federal licensure requirements with staff from a variety of cultural backgrounds. The trainer assures to provide trauma informed care trainings for program staff and maintains all relevant documentation certifying employee attendance and comprehension of training materials. The trainer is to promote employee development while executing state and federal licensing requirements.  

Individuals We Seek:

All roles within the programs have a common focus on creating felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Ability to confidently and fluently provide trainings in both Spanish and English.
  • Ability to confidently translate materials into Spanish
  • Experience in social service industry is a preferred.
  • Great training skills with ability to communicate using adult learning principles 
  • Outstanding organizational skills with ability to be nimble in the work-space environment 
  • Self-starter and organized
  • Excellent written and verbal communication and tactful interpersonal skills required
  • Experience with auditing, training and program compliance
  • Data entry & document translation 
  • A sound work ethic with the ability to act both independently and as part of a team.
  • Must be proficient in all Microsoft 365 products including Excel (required) Salesforce (preferred)

Position Responsibilities:

  1. Delivers group and individual instruction and training covering a range of topics with ORR, HSS and State Licensing requirements  
  2. Develops training curricula and/or recommends or utilizes vendor programs that meet instructional goals and objectives.
  3. Must maintain any professional or para-professional certifications acquired while employed with the program annually.
  4. Instruct and coordinate all New Employee Orientations, Annual Trainings and refreshers as required by licensing and federal policies for current and onboarding staff.
  5. Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods.
  6. Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
  7. Attend and become a certified instructor for First Aid/CPR and other certifications as deemed appropriate by the Program Director or designee 
  8. Coordinates or performs administrative functions necessary to deliver and document training programs.
  9. Maintain all current and onboarding staff training documentation to ensure compliance with record requirements for licensing and federal requirements.
  10. Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods. 
  11. Assists in analyzing and assessing training and development needs for individuals, and the program. Ensure that all employees are in compliance with program, state and federal training requirements. 
  12. Provide and facilitate information as needed for the program and/or monitoring activities.
  13. Comply with annual training requirements/licensure/certifications.

Requirements: 

  • Bilingual (Spanish/English)Required
  • Bachelor’s Degree required in related field.
  • Minimum of 3 -5 years of providing trainings experience
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccination card with two doses (booster not required)
  • Be on feet training in front of a classroom 8 hours a day
  • Physically able to lift 50 pounds, bend, stoop, and squad
  •  

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

Job Title: Sunday School Coordinator/Administrative Coordinator (part-time, 20 hours)

Supervisor: Pastor

Position Overview:

Sunday School Facilitator/Admin coordinator is primarily focused on the organization and execution of Sunday school in our church gathering, but also has an important role as a participant and contributor to the Church Leadership Team and carrying out various church organizational activities. In our vision of both a scattered and gathered church, this position is a key contributor to effectively executing a Sunday gathering every week, and in connecting with the needs of families at that gathering as well as throughout the week.

Principle Duties and Responsibilities:

1. Recruit and organize teachers for Sunday morning classes and assisting in the teaching when necessary.

2. Evaluate class sizes and adjust age groups and teachers when necessary.

3. Fill in as a substitute teacher or when class sizes exceed set sizes.

4. Coordinate Sunday school food/snacks for each Sunday.

5. Adjust curriculum to meet the needs of teacher and students.

6. Prepare classes materials such as books, games and craft.

7. Maintain classrooms appropriate for church Sunday school needs.

8. Assist in facility care when needed.

9. Help coordinate intern teachers during the summer, or at other times when interns are available.

10. Participate in Church leadership team meetings.

11. Assist parents in teaching their kids about baptisms, Christmas, Easter, and other important transitions for families.

12. Provide a safe and nurturing environment for students each week to learn about Jesus.

13. Church directory creation and updating.

14. Planning and execution of retreats.

15. Communication and planning of church fellowships and gathering opportunities.

16. Fundraising projects coordination and execution.

17. Coordination of work teams and work projects.

18. Communications with team and congregation about follow-up needs.

Qualifications and Experience Requirements:

1. Multi-lingual communication skills, preferably in Spanish and English.

2. Experience in coordinating education services, and familiarity with the teaching of children.

3. Strong interpersonal skills and ability to develop a team.

4. Able to provide leadership within the context of a team.

5. Must evidence a personal growing faith in Jesus Christ.

 

Apply for this position

JOB DESCRIPTION: Marketing and Data Aide 

REPORT TO: Marketing & Data Specialist 

 

JOB SUMMARY: The Digital Communications/Data Specialist will work directly with the Communications and Marketing Strategic Manager to ensure that core communications and data systems are up to date and in good working order.  The Digital Communications/Data Specialist plays a key role in the successful operation of an evolving Development Department of Centralized Development Operations.  The Digital Communications/Data Specialist will work directly with the Digital Communications/Marketing Manager to ensure that core communications and data systems are up to date and in good working order.  The Digital Communications/Data Specialist is responsible for accurately and efficiently maintaining the integrity of Neighborhood Ministries Development database as directed by the Communications/Marketing Manager.   

 

KEY ACCOUNTABILITIES: 

The duties of the Digital Communications/ Data Specialist. 

  • Oversee the maintenance and updating of social media content and editorial calendar for consistent messaging supporting events, campaigns, education, etc. 
  • Maintains a strong and productive relationship with agency staff and program leads. Ensures the organization is understood though various social media channels and can present information to the public in a manner that informs and educates them on the organization(s). 

 

ESSENTIAL FUNCTIONS  

 

Mail   

  • Generate and mail donation receipts on a weekly basis.   
  • Prepare mailing list and coordinate monthly mail appeals.  
  • Oversee the do not mail/email and solicit list.  
  • Assist in preparation of acknowledgement letters and year-end tax receipts for website, mailed and in-kind donations using the donor management system.   
  • In conjunction with the Communication & Marketing Manager help develop and implement process for pledge reminders and thank you letters.   
  • Track pledge payments and issue pledge reminders/invoices to donors.  

 

Salesforce     

  • In conjunction with other members of the Development Department track gift entry to ensure data integrity; provide database management including data entry, coordination with accounting department, reporting, analyzing and other functions.  
  • Participate in the development of an automated phone and web form management system on Salesforce. Once developed, oversee the system operation.   
  • Ensure that the documentation for major donor lifecycle is current.  
  • Maintain donor information, including but not limited to donations, contact information, marital status, etc. 
  • Prepare and review communication and donation reports with the Communications and Marketing Manager.    

 

Web Marketing 

  • In collaboration with internal team and external vendors, leads the development of social media strategies and tactics specific to each channel to achieve communications/campaign goals; tracks and reports on performance and recommends adjustments to tactics as needed. 
  • Assist in the development social media strategies to create improved engagement with donors, partners, and community members.   
  • Responsible for planning, scheduling social media content and ads. 
  • Serves as frontline social media specialist, monitoring, moderating, and responding to comments and direct messages as needed. 
  • Update postings in Neighborhood Ministries Website, Facebook Twitter, etc. 
  • Coordinates and performs email/e-newsletter distribution through digital marketing platform 
  • Responsible for tracking and reporting of key performance indicators for website content, social media content and social ads 

 

Website   

  

  • Assist with Online Special Campaign donations and events page forms and track that information by creating a specific report for that campaign.  
  • Participate in developing an email notification system to improve message delivery to and timely response from the appropriate departments. Manage the system once developed.    
  • Moderate comments from site visitors.   
  • Monitors and, in some cases, makes routine website updates to ensure information is consistent, timely and accurate. 

 

Internal Communications 

  • Manages the development team's integrated digital content/editorial calendar. 
  • Manages the department's internal communications requests, coordinating with members of the marketing team, internal customers and outside vendors as needed to meet deadlines and ensure quality and consistency.

  

Performs other duties as assigned:  

  • Assist with fundraising campaigns as requested.  
  • Assist with special events as needed or requested including tracking, soliciting donations, coordinating with vendors, selling/logging tickets, set up and participation at event, etc.     

 

JOB REQUIREMENTS:  

Education and/or Experience:  Minimum of a with at least one (1) year of data entry experience. A High School Diploma. Preferred an Associate degree (AA) or equivalent from two-year college or technical school. Proficient in Microsoft Suites (Word, Excel, PowerPoint, Outlook). Knowledge of administrative and clerical procedures. Knowledge of Salesforce or equivalent donor management software preferred. Must have good communication skills and be able to multi-task during daily work schedule.  

  

WORK ENVIRONMENT:  

This job requires the ability to:  

  • Build a culture of safety to insure everyone feels comfortable in working together.  
  • Lead with vulnerability to cultivate trust and show no one is perfect.  
  • Establish purpose through a common goal and create a clear path to get there.  

  

PHYSICAL DEMANDS:  

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word.  

Must be able to lift 40 pounds.  

Understanding of Federal Uniform Guidance preferred

  • Mature leadership ability within the context of a team.
  • Evidence of a strong work ethic, including integrity and loyalty.
  • Spanish language skills preferred.
  • Required computer skills to include word processing and spreadsheet software (i.e. Word, Excel, Quicken/Quick Books/Salesforce…).
  • Five years ministry and or administrative experience.

Work Environment:

This job requires the ability to:

  • Build a safe work place culture to allow collaboration and openness
  • Lead with vulnerability to cultivate trust
  • Establish purpose through a common goal and create a clear path to get there

Apply for this position

REPORTS TO:  Executive Director

Organization Mission Statement:

To be the presence of Jesus Christ, sharing his life-transforming hope, love, and power among distressed families of urban Phoenix to ignite their passion for God and His Kingdom.

Job Summary:

The Director of Finance is responsible for the core financial management functions of Neighborhood Ministries.  Management includes the development of systems needed to strengthen operations in financial management.  The Director designs, develops and manages systems that align with GAAP standards ensuring financial controls are in place and organizational policies and procedures are followed.  The Director manages the financial reporting of the organization to internal (President, Executive Director, Board of Directors, etc.) and external (Grant Organizations, State and Federal Agencies, Auditors, etc.) customers.  The Director is an active member of the leadership team, reports to the Executive Director, and participates in the overall long-range direction and management of the organization.  This team’s core values include servant leadership, collaboration and consensus building and their leadership will be expressed in the context of a team.   

Essential Functions:

  • Oversee all phases of accounting, financial management, reporting, grant management and compliance.
  • Direct management of the Finance, Reporting and HR/ Information Project Manager.
  • Manage HR support functions through the Information Project Manager; facilitate the recruitment and hiring of additional staff.
  • Provide support for the Board of Directors.
  • Regularly update the Treasurer regarding Neighborhood Ministries, Inc. and subsidiary finances. Provide for an annual outside financial audit, and with the Board’s direction implement audit recommendations.   
  • Oversee asset management functions for any owned properties of Neighborhood Ministries.
  • Develop the annual budget for Board review and approval. Ensure financial controls are in place to keep expenses maintained within budgeted levels.
  • Develop forward-looking financial information as requested, including pro-formas, projections and multi-year forecasts.
  • Support the implementation of the annual ministry calendar.
  • Ensure that official records are maintained in accordance with a retention policy and all license and insurance requirements are maintained in compliance with regulatory and grant requirements.
  • Perform their duties in line with Neighborhood Ministries, Inc. mission and core values.
  • Complete other duties as assigned.

Qualifications and Requirements:

  • B.S. Degree in Accounting or equivalent.
  • 3 years Public Accounting Firm experience.
  • CPA Designation preferred.
  • Financial management skills with strong understanding of GAAP
  • Understanding of Federal Uniform Guidance preferred
  • Mature leadership ability within the context of a team.
  • Evidence of a strong work ethic, including integrity and loyalty.
  • Spanish language skills preferred.
  • Required computer skills to include word processing and spreadsheet software (i.e. Word, Excel, Quicken/Quick Books/Salesforce…).
  • Five years ministry and or administrative experience.

Work Environment:

This job requires the ability to:

  • Build a safe work place culture to allow collaboration and openness
  • Lead with vulnerability to cultivate trust
  • Establish purpose through a common goal and create a clear path to get there

Apply for this position

Program Specialist

REPORTS TO: Workforce Director

Neighborhood Ministries (NM) is a beacon of light to our communities by providing basic needs assistance, education and employment programming, Neighborhood Ministries has served urban Phoenix since 1982, bringing life-transforming hope and power to at-risk, vulnerable children, youth, and adults of the community.


Position Summary:

Workforce Programs Specialist (WPS) reports to Workforce Program Director. The WPS primary responsibility will be to develop and provide services, trainings and programs to job seekers and assist in the development of outreach strategies and partnerships.


Duties & Responsibilities:

Be part of the leadership team in developing, implementing, and evaluating the Neighbors at Work program.
Cultivate and coordinate relationships with potential participants, local schools, community-based organizations and other groups that work with youth and identify productive avenues to support recruitment of future participants;
Create and maintain contact information for prospective students and community partners;
Design and produce regular reports to track, document, measure, and evaluate community outreach strategy,
progress and success;
Develops and schedules workforce services, trainings and programs that align career pathways;
Updating existing curriculum and creating new evidence-based curriculum for apprenticeships, education, etc;
Stays up to date on workforce trends and services through participation in committees, coalitions, and trainings;
Assists in the coordination of summer youth work crew recruitment, training and programming;
Manages outreach and activities budgets;
Recruit and case manage a roster of 6-10 eligible youth annually conducting one-on-one career advisor and
completes individual service plans;
Attend all organizational, departmental, contractual and program meetings and trainings;
Other duties as assigned.

Qualifications and Requirements:

Bilingual in English and Spanish (Preferred);
Experience and demonstrated effective in community outreach and/or recruitment, specifically with youth by
connecting quickly and authentically with people from a variety of different professional and cultural backgrounds;
Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred);
Working knowledge of Facebook, Instagram, LinkedIn, Twitter and other social media platforms;
Experience using Tableau (Power BI or similar data visualization tool) (Preferred);
Demonstrated success building, managing, and growing meaningful relationships with a diverse range of
constituents;
Excellent oral and written communication, public speaking, problem-solving, analytical skills, multi-tasking,
organizational skills, leadership, and time management, proficient organizational and administrative techniques;
Must possess or be able to obtain Arizona Level One Fingerprint Clearance Card, valid state driver’s license;
Able to react to change productively, work a flexible schedule when needed and handle other essential and
marginal functions as assigned.


Education and Training Requirements

Bachelor’s degree in social work, education, business, or a related field and 3-5 years of experience working in a service program environment. Other combinations of experience and education that meet the minimum requirements may be substituted.

Apply for this position

Youth Workforce Case Manager

REPORTS TO: Youth Workforce Lead Case Manager / Youth Workforce Program Manager

Job Summary:

Case Managers will work in tandem to directly provide most comprehensive services of the Neighbors at Work (NAW) program to Opportunity Youth participants, ages 14-24. CMs will support, encourage, and guide youth to increase the success of goals & objectives and a healthy outlook of life.

CMs, in service delivery, are responsible for outreach and recruitment, coaching of the Individual Service Strategy, ISS, provide occupational and skills training, Work Experience (WEX) opportunities, supportive services and follow-up/retention services. Communicate regularly with educators, mentors, and other professionals, generate reports, and produce and maintain comprehensive online and/or physical case files.

Duties & Responsibilities:

  • Recruit and manage a roster of 38-40 eligible youth annually;
  • Generate public interest in NMPHX Programs, plans and implements outreach activities and promotional campaigns and maintain a list of “interested” clients;
  • Interview, conduct intake assessment including TABE assessment, collect appropriate documents to complete enrollment requirements;
  • Coach youth in completing a youth-centric ISS which address barriers, implement education, employment, development, and training goals;
  • Meet monthly 1-on-1 with participants to support and update ISS as necessary;
  • Update case notes & files as required by contractual requirements;
  • Assist team in facilitating skills training workshops;
  • Provide follow-up services after exit per program requirements;
  • Provides emergency assistance, crisis intervention and referrals, as needed;
  • Connect with education and community partners to establish referral networks;
  • Attend all organizational, departmental, contractual program meetings and trainings;
  • Some positions may supervise interns or volunteers.

Desired attributes:

  • Have the cultural competency to engage with youth and their families;
  • Recognizes that the youth they will spend time with may have many challenges and barriers in a complex urban environment;
  • Lead with vulnerability to cultivate trust and show no one is perfect;
  • Sees youth as the future of our city, state, and our nation;
  • Knows what it means to be a servant leader.

Qualifications and Requirements:

  • Bilingual in English and Spanish (Preferred);
  • Knowledge of social services and workforce-related agencies and programs available in the community;
  • Effective interviewing and coaching techniques and procedures;
  • Excellent oral and written communication, interpersonal skills, public speaking, problem-solving, analytical skills, multi-tasking, organizational skills, leadership, and time management;
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred);
  • Must possess or be able to obtain a valid state driver’s license and able to drive participants on occasion;
  • Must be able to obtain Arizona Level One Fingerprint Clearance Card and Crisis Prevention Institute (CPI) certification.
  • Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.
  • Able to react to change productively, work a flexible schedule when needed and handle other essential and marginal functions as assigned.

Preferred Education and Training:

Bachelor's degree in social work or a related field and two years of experience in casework management, working with youth, or related activities. Any other combinations of experience and education may be substituted and considered. 

Salary Range: $35,000 - $42,000

Apply for this position

REPORTS TO: Development Director at Neighborhood Ministries 

JOB SUMMARY:   

The Development Manager is a strategic, motivated, goal-driven, enthusiastic relationship builder who works closely with the Director of Development to advance the Neighborhood Ministries philanthropic goals. 

 

This position plans, develops, and manages a focused program to cultivate, solicit and steward a selected list of key donors and leads with a strategic focus on portfolio upgrades and acquisition in a high-growth environment.  

 

KEY ACCOUNTABILITIES: 

  • Overseeing and developing the marketing and engagement strategies for the annual donor program. 
  • Enhances and strengthens relationships between donors and organization.  
  • Manage key donors in collaboration with board members, leadership team, and development staff. 
  • Develops portfolios of potential Planned Giving and Legacy Giving prospects under the direction of the Development Director.  
  • Promptly recording donor profiles and engagement strategies in Salesforce  

 

ESSENTIAL FUNCTIONS: 

  1. Collaborate with Director of Development to set and review annual, and quarterly revenue targets and other performance goals. 
  1. Collaborates with Development Team to develop marketing strategies for annual giving program. 
  1. Maintain accurate and up-to-date records of donor contacts and ongoing communications with current donors and prospects. 
  1. Responsible for acknowledgement of major donor/planned giving gifts.  
  1. Arranges appointments, either for personal solicitation and/or board members, leadership team to meet with prospects for cultivation of major gifts and planned gifts.  
  1. Build increasing levels of involvement and support among individual donors and prospects through regular engagement. 
  1. Actively expands the prospective donor base through prospect identification and research. 
  1. Prepares reports and follow up with Director of Development, and others relative to status of fundraising initiatives, pending appointments and all communications with prospects. 
  1. Leads in planning and coordination of donor stewardship, cultivation and recognition events, golf tournaments, receptions, and activities to promote donor engagement.  
  1. Work with the development team to create new gift strategies, communications plans, and production of development collateral that includes the creation of donor development materials, documents, proposals, and printed collateral to promote donor development.  
  1. Serve as Neighborhood Ministries representative at donor and/or partner meetings, community networking functions; including securing financial and in-kind gifts or giving presentations as opportunities arise.  
  1. Conducts onsite tours of the campus for donors and volunteers. 
  1. Promote ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to our staff and clients.  
  1. Performs other duties as assigned. 

 

QUALIFICATIONS AND REQUIREMENTS: 

  • Minimum of a bachelor’s degree in marketing, communications, public relations, business, or related field. 
  • Three years of experience in fundraising management at a nonprofit organization. 
  • Demonstrated experience with gift cultivation, solicitation, and stewardship. Commitment to the organization’s mission.   
  • Proven track record of meeting and exceeding personal and organizational fundraising goals. 
  • Proven ability to prospect, cultivate, and solicit gifts and manage donors; experience with six- and seven-figure level donors preferred. 
  • Well organized, results-oriented, and capable of detailed execution. 
  • Enjoys meeting in person, virtually, and by phone with donors, business, and community leaders. 
  • Excellent writing skills; exceptional, persuasive communications and presentation skills. 
  • Ability to work both independently and collaboratively in a diverse, fast-paced environment that encourages collegiality and teamwork. 
  • Proficiency with fundraising database software, especially Salesforce, and Microsoft Office suite. 

 

WORK ENVIRONMENT: 

This job requires the ability to: 

  • Build a culture of safety to insure everyone feels comfortable in working together. 
  • Lead with vulnerability to cultivate trust and show no one is perfect. 
  • Establish purpose through a common goal and create a clear path to get there. 
  • The Development Manager should be a person of deep personal faith and able to articulate a personal faith story and journey. This position must have the ability to think and act decisively with purpose and integrity. 

 

PHYSICAL DEMANDS: 

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds. 

Apply for this position


 

REPORTS TO: It Takes a Village Program Director   

Full-time, grant-funded position 

Job Summary: 

Under the direction of the Program Director, the Program and Activity Coordinator will serve as a Project Manager and Youth Educator. With the goal of preventing substance abuse among Phoenix-area youth, this position will be responsible for planning and facilitating trauma-informed trainings and art and mindfulness activities for youth outside of school hours, building robust community partnerships, utilizing office suites, digital and web-based forms for tracking data, surveys and evaluations, managing program calendar, program outcomes, and ensuring compliance with grant requirements. Administrative experience required. Position will require evening and weekend work hours as well as some travel within Arizona. 

Duties & Responsibilities: 

  • Ensure compliance with grant requirements  
  • Plan and facilitate engaging activities for youth outside of school hours (evenings, weekends, and summer months), including therapeutic art activities, mindfulness meditation and yoga activities, kayaking outings, and substance abuse prevention trainings  
  • Recruit and retain youth participants from diverse backgrounds   
  • Build partnerships with local youth organizations  
  • Track program attendance, administer program surveys, and track program outcomes  
  • Create web-based surveys and evaluations 
  • Submit weekly program reports to Program Director   
  • Communicate and coordinate trainings with program partners  
  • Facilitate group communication through emails and web-based communication tools  
  • Disseminate informational handouts at various community events  
  • Maintain contacts database  
  • Manage Partner Schedules and Calendar 
  • Document program activities with pictures and videos  
  • Post program updates and events on social media   

Education Requirements 
Bachelor’s degree, at minimum  

Knowledge and Skills Requirements 

  • Skilled project manager with teaching experience  
  • Experience planning and hosting events   
  • Excellent leadership skills   
  • Familiar with trauma-informed care practices   
  • Experience with Art therapy, mediation, yoga activities 
  • Able to multitask, prioritize, and manage time well   
  • Database management and administrative skills   
  • Comfortable with Microsoft Word, Excel and PowerPoint   
  • Knowledge of Outlook and Office365 preferred  
  • Bilingual (English/Spanish) a plus but not required  
  • Must be able to get a fingerprint clearance card  

Working Conditions 
Administrative and planning tasks to take place during normal business hours, and youth activities and trainings to take place evenings, weekends, and in summer months. 

Apply for this position

JOB TITLE: Volunteer/ Intern

Volunteers or Interns

We are seeking volunteers or Interns who are looking to complete hours with our Nueva Esperanza or Nuevo Camino Programs. We seek volunteers and interns for a variety of department support including: Case Management, Clinical, Medical, Direct Care, Administrative, Education or Foster Parent support. Roles and level of responsibilities will vary depending on the position or department.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.  

Schedule:

  • Contigent upon Volunteer/ Internship requirements

Work Location:

  • Contigent upon department Volunteer/ Internship hours completed
  • Location of program: Greater Phoenix Metro Area

Qualifications:

  • Must be 21 years of age
  • Able to attend minimum training requirements
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Pass a Child Abuse/ Neglect Check
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Offers of internship/ volunteer opportunities are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

 

JOB TITLE: Maintenance Tech 

Reports to: Facilities Director 

Job Type: Full-time 

 

Schedule: 

  • 8-hour shift 
  • Flexible schedules are required for all positions; shift times and dates are based on program needs and may be adapted as needed by supervisor 
  • On Call Requirements 
  • Weekend Shift Requirements
  • Holiday Shift Requirements Team works 24/7 so must be able to fill in for any shift on team.

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program as scheduled. 

Language: 

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto. 

Job Summary:    

Under the supervision of the Facilities Director and the Operations Coordinator, the Maintenance Technician will work within the Facilities Sustainability Plan to perform and coordinate tasks related to the upkeep, use, and repair of assigned campus facilities. The campus facilities include the buildings, grounds, fixtures, vehicles, and related maintenance equipment. This position will be a primary link between the strategic planning side of sustainable program care and the nitty-gritty, hands-on work that program maintenance involves. Therefore, this position will require a good deal of critical thinking and computer spreadsheet-type management skills that come from experience in the field. Additionally, our Maintenance Technician is also responsible for the software side of maintenance and custodial work, like utilizing various application to construct workflows and communicate with different departments.  

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable, and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Must have strong written and verbal communication skills in English.   
  • Hiring preferences are given to bilingual speakers of Spanish, French, Russian, Dari or Pashto. 
  • Must have at least 3 years of proven maintenance experience
  • Must possess the knowledge and skill set to use computer software to assist with workflow
  • Effective communication skills
  • Cleared Tuberculosis test results
  •  Obtain CPR/First Aid certification
  • Level One AZ Fingerprint Clearance card & FBI Background Check
  • COVID Vaccination card
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services
  • Maintain annual training requirements/licensure/certifications
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training
  • Must be at least 21 years of age at the time of hire

Position Responsibilities: 

  1. Coordinate all maintenance work to properly maintain assigned group homes and the office building 
  2. Perform routine repair work and other work of a general maintenance nature
  3. Order and maintain adequate inventory of materials and supplies for maintenance, repair, and proper functioning of facilities and all assigned equipment
  4. Perform routine repair work and other work of a general maintenance nature
  5. Order and maintain adequate inventory of materials and supplies for maintenance, repair, and proper functioning of facilities and all assigned equipment
  6. Inspect assigned program space and fixtures for deterioration, cleanliness, and orderliness
  7. Perform routine repair work and other work of a general maintenance nature
  8. Order and maintain adequate inventory of materials and supplies for maintenance, repair, and proper functioning of facilities and all assigned equipment
  9.  Inspect assigned program space and fixtures for deterioration, cleanliness, and orderliness
  10. Assist in planning room layout and set-ups, including furniture, equipment, and other duties related to unique events
  11. Coordinate space, furniture, and equipment tasks with program managers or directors
  12. Inspect and assure quality control of all work performed by clearly documenting work orders via designated reporting tools
  13. Perform building service or grounds related tasks required for routine cleaning, construction, and/or clearing of the roads, walkways, and other work of a general maintenance nature 
  14. Request and coordinate the services of other facilities team members as needed
  15. Ensure a secure program by locking and unlocking doors, maintaining various safety components (i.e., fire alarm covers, security screens) as assigned
  16. Procure, maintain, inventory, and issue equipment for facilities in assigned areas and assure that they are in proper condition
  17. Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created
  18. Receive Document all maintenance and repairs that follow state licensure requirements and federal guidelines
  19. Receive and respond to online maintenance tickets accordingly
  20. Use data entry and computer skills to keep track of the tasks that need to be accomplished
  21. Utilize various software applications and databases to construct the needed workflow of individual tasks for different programs and departments
  22. Perform other related duties as assigned 

 

Requirements:  

  • Highschool Diploma/ GED Required 
  • Three years of specialized mechanical or trade skills on the job experience
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test
  • COVID Vaccine Immunization   

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

 

 

Apply for this position

Reports to: Clinical Director  

Job Type: Full-time 

 Schedule: 

  • 8 hour shift (8am-5pm) 
  • Monday to Friday (primary schedule) 
  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs. 

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual Spanish (Required) 

Job Summary:     

The Clinical Coordinator is responsible for coordinating clinical services, training new clinicians, and supervising clinical staff. The Clinical Coordinator's functions are performed as part of a multi-disciplinary team and includes development of the child’s in-care therapeutic plans and facilitating transfers. These duties will be performed based on education, training, and certified counseling experience within the social service field. The Lead Clinician is subject to work extended hours and weekends, and to be on-call. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications: 

  • Outstanding organizational skills with ability to be nimble in the work-space environment  
  • Excellent written and verbal communication and tactful interpersonal skills required 
  • Experience working with children and youth in in-patient, residential, or detention facilities  
  • Experience working with undocumented children and/or refugee populations  
  • A sound work ethic with the ability to act both independently and as part of a team. 
  • Must be proficient in all Microsoft 365 products including Excel (required) Salesforce (preferred) 

Position Responsibilities:  

  1. Coordinate clinical services by providing oversight, supervision, and training of staff clinicians.
  2. Monitor clinical services documentation.
  3. Develop and maintain ongoing partnerships with community-based providers.
  4. Audit and assure all intake, admission, and diagnostic assessments with children is completed and document results according to program standards.
  5. Collaborate with treatment team members and children to develop treatment plans. 
  6. Provide weekly one-to-one counseling and crisis intervention as needed. 
  7. Assure and assist in facilitating psycho-educational and therapeutic client groups. 
  8. Continually monitor the mental well-being of children and arrange/ advise clinicians too coordinate appropriate services as needed. 
  9. Provide consultation and documentation regarding a child’s functioning, mental health status, and treatment needs. 
  10. Assure clinical services are provided within the program adhering to state, agency and funder requirements.
  11. Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor. 
  12. Coordinate and ensure proper onboarding training is provided to all new clinical staff for the program.
  13. Develop corrective action plans or disciplinary memos to address performance issues of clinician staff in collaboration with Clinical Director. 
  14. Assist with all required program, state and funder reporting.           

Requirements:  

  • Bilingual (Spanish/English) Required 
  • Master’s Degree in social work, or counseling, or marriage and family counseling, or behavioral health profession eligible for license by AZ Board of Behavioral Health. 
  • Licensed to provide clinical services in the State of Arizona 
  • 2 years of postgraduate direct service delivery experience 
  • Must have supervisory experience 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Child Abuse / Neglect Check 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F) 
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test   
  • COVID Vaccine Immunization 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

JOB TITLE: Medical Assistant  

Reports to: Medical Coordinator 

Job Type: Full-time 

Schedule: 

  • 8 hour shifts 
  • Schedule is based on program needs:  

Sunday- Thursday, Tuesday- Saturday or Monday-Friday 

  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs.  

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program as scheduled. 

Language: 

  • Bilingual Spanish (Required) 

Job Summary:    

The Medical Assistant responsible for assessing, facilitating and monitoring all components of child medical services of the program. The Medical Assistant will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required. 
  • Computer and typing skills required to communicate and coordinate medical services. 
  • Collaborative teamwork skills to communicate, facilitate, and problem-solve medical concerns.  
  • Excellent written and verbal communication   
  • Must be able to work a flexible work schedule 

Position Responsibilities: 

  1. Assess, facilitate, and monitor components of health services based on good practices, funder requirements and on-going program policy developments.  
  2. Collaborate with medical providers for services (eg. PCP, Labs, X-rays, Maricopa County, Dental, Immigration Exam, Urgent Care, Hospital, Specialists) 
  3. Ensure documentation is current and accurate in UC Portal for each admission and subsequent health visit. 
  4.  Collect and record accurate health surveillance trends (fever tracker, nausea/vomit tracker, weight tracker, food intake tracker) 
  5. Track and manage medical inventory to maintain proper product levels for medical program and foster homes.  
  6. Compose factual and informative significant incident reports and respective follow-ups to every significant incident reports.  
  7. Submit written requests for serious medical procedures in accordance to policies and procedures for the program. 
  8. Follow medical programming to assist in preparing statistical reports, medical audits, and operational evaluations/inspections. 
  9. Review medical education (safety plans) with children for diagnosed chronic illness, acute disease, infectious disease, hospital discharge, and/or other examination procedure as needed.  
  10. Complete assigned training requirements in timely manner.  
  11. Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in SalesForce and maintain hard copy of required documents and medical record. 
  12. Facilitate and conduct medication and side effects training to employees as required. 
  13. Schedule and comply with required medical appointments and timelines. 
  14.  Respond and comply to individual emergency medical needs immediately. 
  15. Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication. 
  16. Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor. 
  17. Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs and psychotropic medication. 
  18. Schedule and provide transportation to children on medical appointments with assistance from floor staff as needed. 
  19. Able to react to change productively and handle other essential tasks as assigned. 
  20. Maintain Health Information Privacy HIPAA and accurate use of the UC Portal Database. 

Requirements:  

  • High School Diploma and Medical Assisting training and certification (CMA) 
  • Preferred: One (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office  
  • Preferred: One (1-2) years working with children/ adolescents in a social service setting. Volunteer and internship experienced include. 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Child Abuse / Neglect Check 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

JOB TITLE: Medical Assistant  

Reports to: Medical Coordinator 

Job Type: Full-time 

Schedule: 

  • 8 hour shifts 
  • Schedule is based on program needs:  

Sunday- Thursday, Tuesday- Saturday or Monday-Friday 

  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs.  

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program as scheduled. 

Language: 

  • Bilingual Spanish (Required) 

Job Summary:    

The Medical Assistant responsible for assessing, facilitating and monitoring all components of child medical services of the program. The Medical Assistant will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required. 
  • Computer and typing skills required to communicate and coordinate medical services. 
  • Collaborative teamwork skills to communicate, facilitate, and problem-solve medical concerns.  
  • Excellent written and verbal communication   
  • Must be able to work a flexible work schedule 

Position Responsibilities: 

  1. Assess, facilitate, and monitor components of health services based on good practices, funder requirements and on-going program policy developments.  
  2. Collaborate with medical providers for services (eg. PCP, Labs, X-rays, Maricopa County, Dental, Immigration Exam, Urgent Care, Hospital, Specialists) 
  3. Ensure documentation is current and accurate in UC Portal for each admission and subsequent health visit. 
  4.  Collect and record accurate health surveillance trends (fever tracker, nausea/vomit tracker, weight tracker, food intake tracker) 
  5. Track and manage medical inventory to maintain proper product levels for medical program and foster homes.  
  6. Compose factual and informative significant incident reports and respective follow-ups to every significant incident reports.  
  7. Submit written requests for serious medical procedures in accordance to policies and procedures for the program. 
  8. Follow medical programming to assist in preparing statistical reports, medical audits, and operational evaluations/inspections. 
  9. Review medical education (safety plans) with children for diagnosed chronic illness, acute disease, infectious disease, hospital discharge, and/or other examination procedure as needed.  
  10. Complete assigned training requirements in timely manner.  
  11. Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in SalesForce and maintain hard copy of required documents and medical record. 
  12. Facilitate and conduct medication and side effects training to employees as required. 
  13. Schedule and comply with required medical appointments and timelines. 
  14.  Respond and comply to individual emergency medical needs immediately. 
  15. Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication. 
  16. Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor. 
  17. Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs and psychotropic medication. 
  18. Schedule and provide transportation to children on medical appointments with assistance from floor staff as needed. 
  19. Able to react to change productively and handle other essential tasks as assigned. 
  20. Maintain Health Information Privacy HIPAA and accurate use of the UC Portal Database. 

Requirements:  

  • High School Diploma and Medical Assisting training and certification (CMA) 
  • Preferred: One (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office  
  • Preferred: One (1-2) years working with children/ adolescents in a social service setting. Volunteer and internship experienced include. 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Child Abuse / Neglect Check 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

Reports to: Medical Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility required in Hours Worked

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program as scheduled. 

Language:

  • Preferred Bilingual (English/Spanish)

Job Summary:   

The Assistant Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. The Assistant Medical Coordinator will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable, and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications:

  • Must be computer proficient.
  • Microsoft Excel and Outlook skills are required
  • High School Diploma and Medical Assisting training and certification (CMA) or/
  • Associate degree in nursing of Medical Sciences (example: LVN) or/
  • Bachelor's degree in Nursing, Medical Sciences or related field 
  • Cleared Tuberculosis test results 
  • Immunization documentation Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B   
  • Obtain a Level 1 Fingerprint Clearance Card 
  • Bilingual (Spanish/English) 
  • Willingness to work a flexible schedule and be on-call evenings and weekends 
  • Comply with annual training requirements/licensure/certifications
  • Preferred one (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office.
  • Preferred one (1-2) year experience in file maintenance working with troubled adolescents or youth services; may include part-time, volunteer or internship experience 

Position Responsibilities:

  • Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in NE’s SalesForce and maintain hard copy of required documents and medical record. 
  • Facilitate and conduct medication and side effects training to employees as required. 
  • Schedule and comply with required medical appointments and timelines. Respond and comply to individual emergency medical needs immediately. 
  • Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication.
  • Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor. 
  • Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs.
  • Schedule and provide transportation to clients on medical appointments with assistance from floor staff as needed. 
  • Develop and expand medical and dental services with local providers. 
  • Able to react to change productively and handle other essential tasks as assigned. 
  • Maintain Health Information Privacy HIPAA. 
  • Other duties as assigned.  

Requirements: 

  • Must have strong written and verbal communication skills in English.
  • High School Diploma and Medical Assisting training and certification (CMA) or/
  • Associate degree in nursing of Medical Sciences (example: LVN) or/
  • Bachelor's degree in Nursing, Medical Sciences or related field
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

JOB TITLE: Medical Coordinator 

Reports to: Director of Medical Services 

Job Type: Full-time    

Schedule: 

  • 8 hour shifts  
  • Monday to Friday (primary schedule) 
  • Flexibility in schedule required to cover after business hours and possible weekends. Contingent on program/ staff needs.  

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual Spanish (Required) 

Job Summary:    

The Medical Coordinator is responsible for directing the quality of medical services provided to children. The Medical Coordinator will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays. This position is full time and is staffed as necessary in response to fluctuating business operations. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

Qualifications: 

  • Must be computer proficient 
  • Microsoft Excel and Outlook skills are required 
  • Comply with annual training requirements/licensure/certifications 
  • Computer and typing skills required to communicate and coordinate medical services. 
  • Collaborative teamwork skills to communicate, facilitate, and problem-solve medical concerns.  
  • Excellent written and verbal communication 
  • Must be able to work a flexible work schedule  

Position Responsibilities: 

  1. Supervise the medical staff and evaluate the medical staff’s performance and skills. 
  2. Prepare written reports and presentations on medical programs, medical operational evaluations/inspections, and medical objectives. 
  3. Compose factual and informative significant incident reports and respective follow-ups to every significant incident reports. 
  4. Create and implement tools to monitor and audit the effectiveness of medical policies and procedures related to medical programming and components of health services. 
  5. Develop tracking and monitoring of ORR Medical Standards ensuring compliance with applicable state law, medical, and public health control measures. 
  6. Participate in and comply with all meetings, assignments, and process improvement. 
  7. Interpret funder agency regulations and guidelines, rules and regulations, policies and procedures; advises providers, management, and administrators on implementation of new initiatives as appropriate 
  8. Investigate possible outbreaks and provide response to a communicable disease exposure in accordance with recommendations from Public Health Departments, CDC, and funder. 
  9. Assist in the child’s self-administration of medication 
  10. Demonstrate the ability to react to change productively and handle other essential tasks. 
  11. Computer and typing skills required to communicate and coordinate medical services. 
  12. Develop and maintain ongoing partnerships and communication with medical providers, Health Departments, and other agencies. 
  13. Ensure documentation is current and accurate in UC- Portal for each admission and subsequent health visit. 
  14. Track and trend health surveillance (fever tracker, nausea/vomit tracker, weight tracker, food intake tracker) 
  15. Track and manage medical inventory to maintain proper product levels for medical program and foster homes. 
  16. Submit written requests for serious medical procedures in accordance with policies and procedures for the Unaccompanied Minors Program. 
  17. Generate medical education (safety plans) with youths for diagnosed chronic illness, acute disease, infectious disease, hospital discharge, and/or other examination procedure as needed. 
  18. Participate in the development and delivery of on the job training or medical staff as needed. 
  19. Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs and psychotropic medication. 
  20. Maintain Health Information Privacy HIPAA and accurate use of the UC Portal Database. 

Requirements:  

  • Associate degree in nursing of Medical Sciences (example: LVN) or/ Bachelor's degree in Nursing, Medical Sciences or related field 
  • Preferred: One (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office  
  • Preferred: One (1-2) years working with children/ adolescents in a social service setting. Volunteer and internship experienced include. 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Child Abuse / Neglect Check  
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities   

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

JOB TITLE: Community Liaison 

Reports to: Director of Operations   

Job Type: Full-time 

Schedule: 

  • Flexibility Required in Hours Worked 
  • Possible On Call Requirements 
  • Possible Weekend Shift Requirements 
  • Possible Holiday Shift Requirements 

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program for schedule. 

Language: 

  • Must have strong written and verbal communication skills in English and Spanish 

Job Summary:    

TheCommunityLiaison isthecontact between our organization and the larger Phoenix/Arizona community. This position orientsthe communitywith the vision of support for the youth at the program and develop key partnerships forcomprehensive service delivery.A key role will beto engage churches, businesses, local government andorganizationsinongoing services and relationships with Neighborhood Ministries. Additionally, this role will lead initiatives to recruit Home Care Service providers for the program.  

Individuals We Seek:  

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.  

Qualifications: 

  • Must be computer proficient  
  • Microsoft Excel and Outlook skills are required  
  • Thorough knowledge of the principles and practices of public relations. .   
  • Strong organizational skills and the ability to report out measurables/ data.  
  • Strong Written and verbal communication skills.  
  • Strong public speaking and presentation acumen. 
  • Ability to exercise considerable tact and courtesy in frequent contact with the public.   
  • Strong relationship building skills.  
  • Strong interpersonal skillsto build trust and effective partnerships. 
  • Civic minded with understanding of local and state government. 

Position Responsibilities: 

  1. Acts as advisor to theOperations Director.    
  2. Work within the community and with the Home Care Service Provider (HCSP) teams on recruitment. 
  3. Attend community collaboration meetingsfor the purpose of developing aprogrampresence in the community. 
  4. Serve as a liaison between external stakeholders andthe organization. 
  5. Collaborates with internal and external stakeholders for the purpose of building effective communication, enhancing relationships, and ensuring a high quality of customer service to achieveprogramgoals and objectives.    
  6. Build a network of community organization,faith organizations andbusinesses interested inpartnering with the Neighborhood Ministries to provide holisticcare to youth. 
  7. Recommends responses and action plans as a result of interacting with the external stakeholders ensuring effective communication practices to meetprogramstrategic goals and objectives and to providepositive community experienceswith program.   
  8. Develops, plans, and coordinates various system-wideprogramactivities (e.g. community outreach, media/public relations functions, etc.) for the purpose of enhancingprogram/community relationships, improving customer services/programs, and promoting a positive public image.   
  9. Prepares and delivers written and oral communication to a variety of stakeholders. Conducteducationalsessionin the communityon populationserved  

Requirements:  

  • Must have strong written and verbal communication skills in English and Spanish 
  • Bachelor’s degree in related field 
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Child Abuse / Neglect Check 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities   

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Reports to: Finance Grants Manager

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • Monday- Friday 8am-5pm

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program for schedule. 

Language:

  • Bilingual – Spanish preferred not required

Job Summary:   

We are looking for a skilled Procurement Specialist to maintain our financial records, including purchases, sales, receipts and payments. include working closely with our accounting team to create and analyze financial reports and ensure legal requirements compliance, prepare, review, negotiate, and administer contracts and purchase orders.  Our ideal candidate holds a Finance degree and is familiar with accounting software packages, like QuickBooks and Concur. Ultimately, the responsibilities are to accurately record all day-to-day financial transactions of our company.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications:

  • Must be computer proficient
  • Microsoft Excel and Outlook skills are required
  • Proven bookkeeping experience
  • Solid understanding of basic bookkeeping and accounting principles for non-profit organizations
  • Proven ability to calculate, post and manage accounting figures and financial records
  • Data entry skills along with a knack for numbers
  • Hands-on experience with spreadsheets and proprietary software
  • Proficiency in English and in MS Office
  • Customer service orientation and negotiation skills
  • Extensive knowledge of contract principles and procedures
  • Excellent organizational skills and attention to detail
  • Excellent administrative skills
  • Excellent written and communication skills
  • Proficient in Microsoft Office Suite, QuickBooks, Concur
  • High degree of accuracy and attention to detail

Position Responsibilities:

  1. Reviews cost proposals and pricing information
  2. Prepares and administers contracts and purchase orders for capital and small equipment
  3. Compares bids from vendors and determines, or assists with determination, to whom contracts will be awarded.
  4. Evaluates vendor proposals to ensure that all requirements are met according to 2CFR
  5. Confirms that terms and delivery dates are accurate.
  6. Evaluates competence of vendors and reviews their invoices for accuracy
  7. Work closely with Department managers to develop procedures and guidelines
  8. Assist departments with order and purchase requests
  9. Maintains database regarding vendors performance and quality of product(s).
  10. Performs other related duties as assigned

Requirements: 

  • High school Diploma/ GED Required
  • Associate degree/ Business Administration Accounting or related field (Required)
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications
  • Child Abuse / Neglect Check
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

*Please note to be considered for this position, you must apply on our website at: nmphx.com  

JOB TITLE: Case Manager 

Reports to: Lead Case Manager 

Job Type: Full-time 

Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • On Call Requirements 
  • Weekend Shift Requirements 
  • Holiday Shift Requirements 
  • Sunday-Thursday or Tuesday- Saturday  

(contingent upon program available shifts) 

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual Spanish (Required)  

Job Summary:     

The Case Manager is responsible for assessing the needs of children in care and facilitate their safe and timely release. The case manager will also submit service plans and other assessments required for compiling a comprehensive case file. Additionally, the case manager is responsible for documenting all overseen processes while maintaining the child’s physical files. This position ensures communication with all services provided to the children in care including both internal and external case staffing. The case manager maintains an understanding of all internal and external policy requirements as it pertains to coordination of services.    

 

Individuals We Seek: 

 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

 

Qualifications: 

 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Outstanding organizational skills with ability to be nimble in the work-space environment. 
  • Excellent written and verbal communication 
  • Translate documentation to Spanish requirement. 
  • Able to react to change productively and handle other essential tasks as assigned.  
  • Required to work a flexible schedule to facilitate program services. 

Position Responsibilities: 

  1. Conduct initial intake interviews and assessments of children which includes gathering familial and possible sponsorship information according to internal and external policy requirements.  
  2. Assure case files are maintained timely and correct to meet internal and external agency-reporting standards. This includes program documentation/ Sales Force and the UC Portal. 
  3. Conduct reunification process and documentation in a timely manner and accordance to policy.  
  4. Ensure the timely completion of all case related assessments in accordance with NE, State, and Federal requirements. 
  5. Conduct Safety and Well Being follow up calls.   
  6. As required/ needed submit completed documentation for review timely.  
  7. Facilitate attorney to client contact as requested by children.  
  8. Attend internal and external child case staffing including stakeholders.  
  9. Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.  
  10. Maintain confidentiality of information shared during screeners and assessments of children in care.  

Requirements:  

  • Bilingual (Spanish/English) required 
  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field.  
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Child Abuse /Neglect Check  
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization 

 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

*Please note to be considered for this position, you must apply on our website at: nmphx.com  

JOB TITLE: Case Manager 

Reports to: Lead Case Manager 

Job Type: Full-time 

Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • On Call Requirements 
  • Weekend Shift Requirements 
  • Holiday Shift Requirements 
  • Sunday-Thursday or Tuesday- Saturday  

(contingent upon program available shifts) 

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual Spanish (Required)  

Job Summary:     

The Case Manager is responsible for assessing the needs of children in care and facilitate their safe and timely release. The case manager will also submit service plans and other assessments required for compiling a comprehensive case file. Additionally, the case manager is responsible for documenting all overseen processes while maintaining the child’s physical files. This position ensures communication with all services provided to the children in care including both internal and external case staffing. The case manager maintains an understanding of all internal and external policy requirements as it pertains to coordination of services.    

 

Individuals We Seek: 

 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

 

Qualifications: 

 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Outstanding organizational skills with ability to be nimble in the work-space environment. 
  • Excellent written and verbal communication 
  • Translate documentation to Spanish requirement. 
  • Able to react to change productively and handle other essential tasks as assigned.  
  • Required to work a flexible schedule to facilitate program services. 

Position Responsibilities: 

  1. Conduct initial intake interviews and assessments of children which includes gathering familial and possible sponsorship information according to internal and external policy requirements.  
  2. Assure case files are maintained timely and correct to meet internal and external agency-reporting standards. This includes program documentation/ Sales Force and the UC Portal. 
  3. Conduct reunification process and documentation in a timely manner and accordance to policy.  
  4. Ensure the timely completion of all case related assessments in accordance with NE, State, and Federal requirements. 
  5. Conduct Safety and Well Being follow up calls.   
  6. As required/ needed submit completed documentation for review timely.  
  7. Facilitate attorney to client contact as requested by children.  
  8. Attend internal and external child case staffing including stakeholders.  
  9. Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.  
  10. Maintain confidentiality of information shared during screeners and assessments of children in care.  

Requirements:  

  • Bilingual (Spanish/English) required 
  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field.  
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Child Abuse /Neglect Check  
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization 

 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

Neighborhood Ministries / Nueva Esperanza Program Focus

Custodian I – Primary Campus Cleaner

General Job Description:

The primary responsibilities of Custodian 1 include performing a variety of daily tasks to ensure a clean and tidy campus. The Custodian 1 will report most directly to the Custodian 2 who will be in charge of overseeing and managing the campus wide cleaning plans.

Reports to: Custodian 2, Maintenance Coordinator & Facility Director

Primary Responsibilities:

 

Following the Daily Responsibilities Check List

  • Regular checks of each building’s janitor closets
  • Restock supplies
  • Consolidate dirty linens, mops, mats, towels
  • Reorganize closets as needed
  • Inventory log of supplies on Monday mornings
  • Redistribution of supplies (if one closet runs low, pull from another)
  • Occasional loads of laundry
  • Daily checks of campus restrooms
  • Restock hand soap, paper towels, toilet paper, toilet clips, urinal mats
  • Empty trashes
  • Sweep and mop floors
  • Clean toilets, sinks and countertops with sanitizing agent
  • Wipe mirrors
  • Regular checks of classrooms and offices
  • Spot sweeping
  • Spot cleaning
  • Occasional vacuuming and carpet cleaning
  • Clean windows
  • Disinfect ‘touch points’ (Door handles, exit levers, handrails, etc)
  • Regular checks of internal and external common areas
  • Daily litter pickup
  • Sweep walkways daily
  • Occasional pressure washing of concrete walks
  • Window Cleaning
  • Occasional deep clean of carpet using electric carpet cleaner
  • Follow guidelines on cleaning, sanitizing, and disinfecting
  • Report to facility coordinator and/or facility director any maintenance or custodial needs

Apply for this position

REPORTS TO:  Nueva Esperanza Lead Clinician

IMPORTANT NOTE:  For Clinicians, we need to fill a Sunday-Thursday AND a Tuesday-Saturday schedule.

  • Bilingual (Spanish/English) is a Requirement.

Job Summary:

The Clinician is responsible for conducting mental health assessments; providing ongoing individual and group counseling services, screening for human trafficking concerns, and providing crisis intervention services. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service field. The Clinician is subject to work extended hours and weekends, and to be on-call.

Essential Functions:

  • Conduct intake, admission, and diagnostic assessments with clients, and document results according to program standards
  • Collaborate with treatment team members and clients to develop treatment plans
  • Provide weekly one-to-one counseling and crisis intervention as needed
  • Facilitate psycho-educational and therapeutic client groups
  • Continually monitor the mental well-being of clients and arrange for appropriate services as needed
  • Provide consultation and documentation regarding clients’ functioning, mental health status, and treatment needs
  • Provide clinical services within Nueva Esperanza, licensing and funding source guidelines
  • Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area.
  • Always ensure the proper supervision of youth.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • One of the following:
    • Master’s degree in social work with clinical experience in the program
    • Master’s degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement
    • Bachelor’s degree plus 5 years clinical employment experience.
  • Must be a licensed clinician in Arizona or eligible for licensure.
  • Experience working with children, youth, and/or families from high-risk backgrounds.
  • Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Covid Vaccine Card
  • Obtain a Level 1 Fingerprint Clearance Card
  • Ability to communicate well both verbally and in writing

Preferred:

  • Experience working with children and youth in inpatient, or residential facilities
  • Experience working with undocumented children, refugees or displaced youth

Physical Demands:

  • Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting 15 lbs. required to complete daily tasks.

Cultural Expectations:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Reports to: Education Coordinator

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Sunday-Thursday or Tuesday- Saturday or Monday-Friday (contingent upon program available shifts)
  • Flexibility Required in Hours Worked
  • May have On-Call Requirements
  • May have Weekend Shift requirements
  • May have Holiday Shift Requirements

Work Location:

  • One location onsite in Phoenix, Arizona
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote

Language:

  • Bilingual Spanish (Required)

Job Summary:   

The Education Department at Nueva Esperanza provides a school family environment that honors and validates the child’s home culture while preparing them to navigate in the United States. The Teacher is responsible for creating and facilitating engaging lessons using a thematic curriculum which provides instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. The Teacher designs and implements daily instruction of all core subject areas and promotes a positive climate of learning and excellence where students have the opportunity to enhance their developmental growth. Additionally, this position provides direct care supervision for students in the NE classroom fostering an environment that facilitates learning and trauma informed care approach in a supportive manner. The Teacher will maintain a flexible, organized, and efficient work schedule.   

Individuals We Seek:

All roles within the programs have a common focus on creating a felt safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live the lives they choose. We achieve this by keeping of utmost importance, advocacy on the child’s behalf while implementing best practices of trauma informed care. In order to achieve our mission, attention to detail on each employee’s behalf and proper implementation of program requirements is imperative. We seek compassionate, knowledgeable and dedicated individuals to the children and the processes of the program to realize our mission. All staff must be ok to fail and have a learning mentality to continue growing while keeping the children’s best interests at the center of all decisions.  

Qualifications:

  • Must be computer proficient with working knowledge of Microsoft 365 and Excel (required) SalesForce (preferred)
  • Classroom management experience preferred
  • Excellent written and verbal communication 
  • Must be able to work a flexible work schedule

Position Responsibilities:

  • Assist the Education Coordinator in training other teachers.
  • Create a safe and inclusive classroom environment of respect and rapport to ensure a positive learning experience for children with diverse backgrounds.
  • Organize and prepare materials for daily instruction while ensuring the inventory of classroom materials, may include textbooks, furniture, and other equipment needed to assist in the provision of instruction
  • Utilize the NE curriculum to ensure compliance with Arizona State Standards.
  • Create Individual Education Plans to meet each student’s academic level
  • Coordinate Physical Education instruction and other large muscle activities
  • Use effective instructional strategies to meet the academic needs of the students
  • Maintain a record of student’s academic progress for the development of portfolios
  • Maintain all AZDHS rules and regulations.
  • Attend minimum of 40 clock hours of trainings per year that will enhance professional growth in the area of Education and instruction with pre-approval from the program trainer or designee
  • Attend necessary weekly Child Advocacy Meetings as an educational representative
  • Be able to assist the medical department with the child’s self-administration of prescribed medication.
  • Must maintain any professional or para-professional certifications acquired while employed with NE annually
  • Ensure any required assessments are administered to the child in the timelines given by state and federal requirements.
  • Assist in providing vocational courses and curriculum in a subject area approved by the Educational Coordinator.  
  • Must ensure all forms and progress notes are properly completed in NE SalesForce to ensure compliance with state and federal requirements.   
  • Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements. 
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences. 

Requirements: 

  • Bilingual (Spanish/English)Required
  • Bachelor’s degree required in the field of Education or related field. Teaching English as a Second language/Teaching English to other languages certification or other appropriate accrediting body and additional training to meet the special needs of children.
  • AZ Teaching Certificate (preferred) or working towards certification
  • 1-2 year of experience working with children/ adolescents in a social service setting. Volunteer and internship experienced included.
  • 1-2 years of paid or unpaid experience working with children in a bilingual setting preferred.
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBI Background Clearance
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications
  • Cleared tuberculosis test results
  • Current Auto Liability Insurance
  • COVID Vaccination card with two doses (booster not required)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer.

Apply for this position

REPORTS TO:  Lead Case Manager 

Full Time Position 

Job Summary:  

The Campus Resource Ambassador-Transportation  is primarily responsible is to care for the safety and well-being of the children they are escorting and transferring physical custody from the Nueva Esperanza (NE) Program to the designated location. They must also excel at working with children, establishing a comfortable and trustful relationship in a short amount of time.  The Campus Resource Ambassador-Transportation is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends and be on-call. The Campus Resource Ambassador-Transportation must have the ability to work both independently and as a team player. They must be able to travel weekly for up to two overnight trips per week and their travel expenses will be paid.   

Essential Functions:

  • Receive physical custody of the child/youth from other agencies or partners to Nueva Esperanza programs.
  • Transferring physical custody of the child/youth from NE to their confirmed sponsor via ground or air transportation.  
  • Provide direct supervision of child/youth in-transit and maintain line-of-sight supervision at all times.
    • Transport child to/from medical appointments in a timely manner when assigned to by the medical coordinator.  
    • Advocate for the child’s care and well-being when in public spaces for example doctor’s appointments, and airports.  
  • Maintain current training requirements in accordance with ORR policies and procedures from NE for direct care standards. 
  • Seek or coordinate medical care if child/youth should become ill while in transit.
  • Provide meals or snacks to youth while in transit. 
  • Retain and transmit the child/youth’s transport documents, personal property, and prescription medication maintaining chain-of-custody until provided to the sponsor at the time of reunification.
  • Verify the identity of the sponsor prior to the sponsor taking physical custody of the youth.
  • Able to drive a 12 to 15 passenger vehicles, mini-vans, and cars.
    • Fill out reports including expense reports accurately and timely.  
  • Must be able to sit or stand for long periods of time.
  • Able to react to change productively and independently within program constraints.
  • Will be required to attend training for Defensive Driving, State specific Food Handlers certification, First Aid/CPR and Crisis Prevention Intervention (CPI).
  • Other duties as assigned including assisting other departments during downtimes.

Qualifications and Requirements:

  • Bilingual (English/Spanish) 
  • Associate degree in a healthcare (Certified Nursing Assistant/Licensed Practical Nurse), education, or social service-related field from an accredited college or university.
  • Two years documented experience in a field related to human services, children, or a similar occupational area
  • Experience working with at-risk children/youth  
  • Basic computer skills  
  • Level on Fingerprint Clearance Card 
  • Clear Child Abuse and Neglect (CAN) or child protective services check 
  • Clear Motor Vehicle Record (MVR)  

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients during all forms of transportation via airline and ground travel. Must be able to fly up to two (2) overnight stays per trip, per week. Bending, stooping and lifting up to 5 lbs. required to complete daily tasks. Job requires extended periods of sitting and standing (up to 8 hours). 

Apply for this position

JOB TITLE: Campus Resource Ambassador-3rd Shift 

Reports to: Director of Operations   

Job Type: Full-time  

Schedule: 

  • 8-hour shift 
  • Flexibility Required in Hours Worked 
  • On Call Requirements 
  • Weekend Shift Requirements 
  • Holiday Shift Requirements 
  • Team works 24/7 so must be able to fill in for any shift on team. 

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program as scheduled. 

Language: 

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto. 

 

Job Summary:    

The Campus Resource Ambassador (CRA) is responsible for overseeing the safety and security of the Neighborhood Ministries main campus. This position is an integral part of Neighborhood Ministries, as CRAs are the main point of contact between the staff and the members of our community. The primary role of a Campus Resource Ambassadors (CRA) is to ensure that the needs of the campus are being met. This includes doing routine walks around the campus, interacting with community members, and transporting the children to and from important appointments. Campus Resource Ambassadors (CRA) help align the goals and visions of Neighborhood Ministries and are vital to maintaining a positive environment for our communities. Additionally, the 3rd Shift Campus Resource Ambassadors are responsible for assisting multiple departments with their various clerical tasks. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

 

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required 
  • Must be bilingual in English and Spanish 
  • Must have a high school diploma or a GED 
  • Have 1 year of work or volunteer experience involving children 
  • Must be able to work overnight and weekends 
  • Excellent verbal communication 
  • Must be able to maintain a flexible work schedule 
  • Professional, proactive, and self-motivated with an ability to take direction 
  • Time management skills, with the ability to prioritize, coordinate and manage multiple priorities 
  • Maintain a sound work ethic with the ability to act both independently and as part of a team 
  • Ability to communicate effectively via orally and written 
  • Demonstrate patience integrity and a work ethic in customer service-related tasks 
  • Both personable and flexible with the ability to work under pressure 
  • Adapt to job responsibilities based on what is learned through change and experience 
  • Demonstrate strong initiative, a self-starter with tenacity, resilience, and high energy 

Position Responsibilities: 

  1. Transport children to and from their appointments
  2. Maintain and monitor access control and security footage on campus
  3. Work with the education team to support the needs of the kids
  4. Assist with the Facilities Department for ground and facility maintenance 
  5. Monitor shipping and receiving 
  6. Provide for the individual needs of the children
  7. Support the other programs within Neighborhood Ministries to help align the vision and goals of the organization
  8. Create and maintain a positive work environment that bridges the relationship between the different programs 
  9. Foster and maintain positive relationships with the members of our community 
  10. Work with the Case Managers to assist in filing duties
  11. Assist the Education Department in creating new education materials
  12. Aid the Training Department to maintain clerical records
  13. Work overnight to ensure the safety of Neighborhood Ministries 

 

Requirements:  

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto. 
  • Highschool Diploma/ GED Required 
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test  
  • COVID Vaccine Immunization  

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  Merit Increase opportunities 

 

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

 

JOB TITLE: Facilities Coordinator 

Reports to: Facilities Director   

Job Type: Full-time 

 

Schedule: 

  • 8-hour shift 
  • Flexible schedules are required for all positions; shift times and dates are based on program needs and may be adapted as needed by supervisor 
  • On Call Requirements 
  • Weekend Shift Requirements 
  • Holiday Shift Requirements 
  • Team works 24/7 so must be able to fill in for any shift on team. 

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program as scheduled. 

Language: 

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto. 

 

Job Summary:    

The Facilities Coordinatorcollaborates with and supports the different members of the Facilities team. The Facilities Coordinator is responsible for the overseeing of the Maintenance Technical, Custodians, and Maintenance Workers. All members of the Facilities team are responsible for working within the Facilities Sustainability Plan to perform and coordinate tasks related to the upkeep, use, and repair of assigned campus facilities. The campus facilities include the buildings, grounds, fixtures, vehicles, and related maintenance equipment. This position will be a primary link between the strategic planning side of sustainable program care and the Nitty-gritty, hands-on work that program maintenance involves. The goal of the Facilities Coordinator isto ensure a clean, safe, and functional experience for any one of our community members.   

 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable, and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

 

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Must have strong written and verbal communication skills in English.   
  • Hiring preferences are given to bilingual speakers of Spanish, French, Russian, Dari or Pashto.  
  • Must have at least 5 years of proven maintenance experience 
  • Must have experience in team coordination 
  • Effective communication skills 
  • Cleared Tuberculosis test results 
  • Obtain CPR/First Aid certification 
  • Level One AZ Fingerprint Clearance card & FBI Background Check 
  • COVID Vaccination card 
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services 
  • Maintain annual training requirements/licensure/certifications 
  • Must be at least 21 years of age at the time of hire 

 

Position Responsibilities: 

  1. Managing the schedule and adjusting it as it flows.
  2. Tracking PTO Requests, Flex Time Adjustments and Rolling Holidays
  3. Facilitate regular meetings with Facilities Teams
  4. Responsible for maintaining appropriate staffing levels
  5. Drive interview process with input from supervisor(s)
  6. Implement training as needed per compliance or program needs
  7. Weekly ownership of all 15Five responsibilities including weekly team check ins, 1 on 1’s with team members, and new hire training and implementation of 15Five
  8. Hold team accountable to job responsibilities and report back when expectations are not being met
  9. Documentation maintenance and retention of the Facilities teams, including keeping employee files within compliance and tracking training records
  10. Coordinate with Facilities, assist with on campus contractors and/or vendors
  11. Cultivate a facility workshop, team and environment that values the local community
  12. Ensure the carryout of maintenance repair and custodial duties
  13. Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created  

Asset Management Coordination 

  1. In coordination with CRA and Finance teams, organize several critical aspects to our organization's procurement process and systems for receiving shipments and packages.
  2. Identify assets end user/department and determining appropriate integration with asset management systems
  3. Maintain process for checking out assets across all Neighborhood Ministries programs   

Manage & Coordinate program needs and assets 

  1. Coordinate the logistics of all transportation needs
  2. Keep all facilities clean, inspected, and stocked with safety equipment
  3. Oversee the cleaning of the campus to make sure that our community is clean, safe, and functional

 

Requirements:  

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto. 
  • Bachelor’s degree in relevant field OR 3-5 years of coordination experience  
  • Three years of specialized mechanical or trade skills on the job experience  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Clear tuberculosis test  
  • COVID Vaccine Immunization 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

 

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

JOB TITLE: Custodian 

Reports to: Facilities Director 

Job Type: Full-time 

 

Schedule: 

  • 8-hour shift 
  • Flexible schedules are required for all positions; shift times and dates are based on program needs and may be adapted as needed by supervisor 
  • On Call Requirements 
  • Weekend Shift Requirements 
  • Holiday Shift Requirements 
  • Team works 24/7 so must be able to fill in for any shift on team. 

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program as scheduled. 

Language: 

  • Must have strong written and verbal communication skills in English.  Hiring preferences given to bilingual speakers of Spanish, French, Russian, Dari or Pashto. 

 

Job Summary:    

The Custodian is responsible for maintaining the campus in a functional, presentable, and safe condition. Custodians collaborate with the Facilities Department and Facilities Director to provide the Neighborhood Ministries campus and offices with a safe and clean environment. This position will be tasked with the upkeep of campus appearances, which includes maintaining sidewalks, parking lots, buildings, and any area used by our community members. Custodians are also responsible for assisting with various maintenance requests and general repair tasks like plumbing painting, and basic remodeling. 

 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable, and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

 

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Must have strong written and verbal communication skills in English.   
  • Hiring preferences are given to bilingual speakers of Spanish, French, Russian, Dari or Pashto.  
  • Must have at least 3 years of maintenance experience 
  • Effective communication skills 
  • Cleared Tuberculosis test results 
  • Obtain CPR/First Aid certification 
  • Level One AZ Fingerprint Clearance card & FBI Background Check 
  • COVID Vaccination card 
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services 
  • Maintain annual training requirements/licensure/certifications 
  • Must be at least 21 years of age at the time of hire 

 

Position Responsibilities: 

  1. Maintain the campus facilities in a functional, presentable, and safe condition
  2. Assist in performing general repair/maintenance to include, but not limited to; electrical, building, plumbing, landscaping, painting, carpentry, and basic remodeling
  3. Ensure all maintenance equipment and supplies are accounted for at all times
  4. Assist in maintaining inventory and security of all maintenance equipment and supplies related to the facility and grounds
  5. Respond to all work orders in a timely manner
  6. Request maintenance supplies and equipment as needed from maintenance supervisor or designee
  7. Monitor building security and safety by performing such tasks as locking doors after business hours
  8. Monitor electrical appliance use to ensure that hazards are not created
  9. Gather and remove litter
  10. Provide proper upkeep of sidewalks, driveways, parking lots fountains, planters, memorial, artistic, and other ground features
  11. Other duties as assigned

 

Requirements:  

  • Highschool Diploma/ GED Required 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/  
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test  
  • COVID Vaccine Immunization 

 

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

 

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer. 

Apply for this position

REPORTS TO: Facilities Director

Job Summary:

Neighborhood Ministries is a well-established, non-profit organization that provides a variety of diverse human and social services in the downtown Phoenix ecology. We are currently seeking thoughtful individuals to join our staff in the position of Response Officer. When it comes to providing a safe and secure environment on our campus we believe that the quality of our overall services is made better by the presence of a human being showing up to thoughtfully respond and de-escalate situations.

The position of a Campus Resource Ambassador is defined as a unarmed utility officer performing security type duties with basic computer skills and exemplary customer service skills to fulfill this vital task.

Essential Functions:

  • Greet all clients and visitors warmly, with an appropriate greeting, and maintain a warm and friendly demeanor throughout the day in order to maintain positive guest relations.
  • Interact and communicate professionally with clients, visitors, and co-workers under all types of circumstances.
  • Utilize accurate typing/keyboarding skills with a comprehensive knowledge of Microsoft Office.
  • Diverse range of training levels receptivity
  • Train and qualify to work assigned posts. Understand the specific and general post instructions for all assigned posts. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client at each individual post.
  • Maintain access control procedures set by building management.
  • Coordinate program transportation needs and maintain vehicle use logs.
  • Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
  • Identify all visitors upon arrival.
  • Ensure visitors and vendors are properly signed in prior to accessing the building.
  • Monitor security cameras that are within the facility.
  • Respond to incidents including property emergencies.
  • Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
  • Responsible for the preventing or de-escalating any verbal altercations from the facility including submitting Incident Reports to the chain of command as instructed.
  • Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
  • Ability to stand/sit/walk for extended periods of time.
  • Assist visitors with directions and general business information.
  • Must promote client-centered philosophy and skilled in creating/maintaining a sober environment.      
  • Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and   management.
  • Maintain clear, accurate logs of staff allowed entry to secure area.
  • Provide excellent Customer Service to all parties encountered while on duty.

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • Education and/or Experience: Minimum High School diploma or general education degree (GED) and prior satisfactory employment as an Unarmed Security. Higher education and a propensity for on-going education preferred. Previous experience in a homeless shelter/Veterans shelter/transitional living or Youth shelter is preferred. Must be at least 21 years of age.
  • Computer Skills: Proficiency with Microsoft Office software (Word, Excel) and data entry skills.
  • Certificates, Licenses, Registrations: Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR).   In addition, a vehicular mobile patrol may be required.
  • Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. You will be obligated to maintain a working telephone number and accurate residential information throughout your employment, so we may be able to contact you as needed.

Physical Demands:

  • The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facilities; be able to perform assigned duties regardless of inclement weather.

Salary & Benefits:

  • Compensation is $20 per hour, plus paid time off, medical insurance, dental insurance, paid holidays. Skills-enhancing training and opportunities for career growth and promotion.

Apply for this position

JOB TITLE: Prevention of Sexual Abuse Monitor

Reports to: Director of Clinical Services 

Job Type: Full-time 

 Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • May have On-Call Requirements 
  • May have Weekend shift requirements 
  • May have Holiday Shift Requirements 
  • Monday-Friday 

Work Location:  

  • One location onsite in Phoenix, Arizona  
  • Must be able to physically report to program for schedule. 
  • Temporarily partially remote 

Job Summary:    

The Prevention of Sexual Abuse (PSA) Monitor, is responsible for managing the implementation and ongoing compliance with the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse, sexual harassment, inappropriate sexual behavior or code of conduct concerns. This position oversees all policy and procedures related to creating an environment that is safe for both the children and staff as related to PSA. Additionally, this role assists as a liaison to community organizations that provide services when related to SA and SH incidents. This position collaborates with internal leadership in the development of policies, procedures trainings. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives. We seek compassionate, knowledgeable and dedicated individuals. Neighborhood Ministries is a faith based organization with a strong culture of growth and lifelong learning. 

Qualifications: 

  •  Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Outstanding organizational skills with ability to be nimble in the work-space environment. 
  • Excellent written and verbal communication 
  • Translate documentation to Spanish requirement. 
  • Able to react to change productively and handle other essential tasks as assigned.  
  • Required to work a flexible schedule to facilitate program services. 
  • Ability to work under pressure and remain calm and composed under stressful situations.  
  • Ability to work collaboratively with staff, residents, service providers and others.   

 Position Responsibilities: 

  • Develop policies and procedures related to Prevention of Sexual Abuse (PSA). 
  • Collaborate with Training positions to develop content and train all staff on PSA procedures, policies and best practices for PSA. 
  • Create age-appropriate orientation material describing children’s rights related to PSA 
  • Lead and coordinate reporting process and follow-up with state and local officials for and investigations.  
  • Complete facility walkthroughs as required by funder’s licensing to assess the facilities, homes and staff where children are cared for to assure best PSA practices are in place.  
  • Establish referral partnerships with local child advocacy centers, rape crisis centers, immigrant victim service providers and/or other service providers.  
  • Liaise with ORR’s PSA Coordinator, the designated FFS, and the designated PO to implement the IFR into internal program policy.  
  • Ensure compliance with the standards implemented with the Quality Assurance positions. 
  • Serve as the point of contact for ORR’s PSA Coordinator regarding matters related to PSA standards and respond to all requests.  
  • Assist in fostering a facility climate which condemns sexual abuse and provides victims with sensitive care, resources and support. 
  • Assist in the reporting and maintain documentation of incidents related to sexual abuse, sexual harassment, inappropriate sexual behavior etc, including assuring proper accountability is reported and enforced.   
  • Coordinate and implement facility awareness, prevention education of PSA.  
  • Develop and provide oversight for a Sexual Abuse Response Team.  
  • Ensure proper notification and coordination with all stakeholders including victims or perpetrators of necessary processes.  
  • Be accountable for compliance issues related to SA, SH or Inappropriate sexual behavior or Code of Conduct Issues.  
  • Support a trauma-informed approach and therapeutic learning environment when creating PSA materials. 
  • Support all functions that attain and maintain accreditation and compliance with regulatory agencies.   

Requirements:  

  • Bilingual (Spanish/English) Required 
  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field.  
  • 1 year minimum working with children/ adolescents in a social service setting. Volunteer and internship experienced included.  
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Child Abuse / Neglect Check 
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV    background check) and be able to qualify for company Insurance and Drivers training  
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)/ Crisis Prevention Institute (CPI) and First Aid/ CPR Certifications 
  • Cleared tuberculosis test results  
  • COVID Vaccine Immunization card with two doses (booster not required) 

Benefits: 

  • 401(k) 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood ministries is an at-will employer. 

 

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Job Purpose:   

The Home Care Service Provider (HCSP) is responsible for additional duties beyond the traditional foster parent role. Some of these added responsibilities include trauma informed support, thorough documentation of all services on Nuevo Camino (NC) data system, offering children participation in religious services, scheduling of medical appointments and other significant incidents that occur with the foster children. The HCSP will provide one-hour recreational activities, phone calls to sponsors and transportation to and from the NC program every weekday. Participating foster families must always be willing/prepared to house three foster children. The HCSP will maintain a flexible, organized, and open schedule in order to accommodate the needs of the foster children and the NC program. HSCP will receive mileage reimbursement, cell phone stipend, foster parent bed reimbursement 

Essential Functions:   

  • Transport foster placements to/from the Immigration Custom Enforcement program when necessary.  
  • Deliver the initial program orientation to each assigned foster child. 
  • Obtain clothing for foster children through approved vendor, hygiene products, three meals, and other necessities   
  • Follow the mandated timelines to provide medical appointments and care. 
  • Transport foster children to/from essential functions. 
  • Be available to Foster Care Agency in order to communicate on going agency requirements. 
  • Maintain the necessary requirements to hold a current AZ Foster Care License.  
  • Attend all program meetings to ensure that up-to-date information is received. 
  • Keep current on all policy changes or practice from the state licensure and the federal regulations.  
  • Travel to NC as needed for trainings and conferences as part of program requirements.   
  • Develop and maintain a productive relationship with Community Liaison, other HCSPs, and community partners.  
  • React to change productively and handle other essential tasks as assigned with flexibility.  

 

Qualifications and Requirements:   

  • Preferred Bilingual (English/Spanish) 
  • Be a licensed AZ Foster Care Home with available beds for three children at a time 
  • Must be willing to accept placements of any age 3-12, any gender, and any sexual orientation 
  • Support of immediate family 
  • High school diploma or GED equivalency 
  • Cleared Tuberculosis test results 
  • Obtain CPR/First Aid certification 
  • Level One AZ Fingerprint Clearance card & FBI Background Check 
  • COVID Vaccination card 
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services 
  • Maintain annual training requirements/licensure/certifications 
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Subscription to and integration of Neighborhood Ministries’ Statement of Faith & Mission Statement 

Physical Demands:   

Job requires the use of technology in a reporting system; traveling by car for extended periods of time within the Phoenix area; lifting children to accommodate developmental needs; the ability to pass a physician’s physical exam every two years.  

Work Environment:   

This is mostly a work-from-home job with some additional time in medical offices and at recreational activities within the community where high levels of self-motivation and organizational skills are needed. The HCSP will work closely with the NC staff, including Program Manager, Youth Services Coordinators, teachers, assistants, community liaison, clinicians, and community partners.  

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JOB TITLE: Controller/ AP Specialist 

Reports to: Finance Grants Manager 

Job Type: Full-time 

Schedule: 

  • 8 hour shift 
  • Flexibility Required in Hours Worked 
  • Monday- Friday 8am-5pm 

Work Location:  

  • Onsite: Greater Phoenix Metro Area 
  • Must be able to physically report to program for schedule. 

Language: 

  • Bilingual – Spanish preferred not required 

Job Summary:    

We are looking for a skilled Controller/Grants Specialist to maintain our financial records, including purchases, sales, receipts and payments. include working closely with our accounting team to create and analyze financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices. Our ideal candidate holds a Finance degree and is familiar with accounting software packages, like QuickBooks and Concur. Ultimately, the responsibilities are to accurately record all day-to-day financial transactions of our company. 

Individuals We Seek: 

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning.   

Qualifications: 

  • Must be computer proficient.  
  • Microsoft Excel and Outlook skills are required  
  • Proven bookkeeping experience 
  • Solid understanding of basic bookkeeping and accounting payable/receivable principles for non-profit organizations 
  • Proven ability to calculate, post and manage accounting figures and financial records 
  • Data entry skills along with a knack for numbers 
  • Hands-on experience with spreadsheets and proprietary software 
  • Proficiency in English and in MS Office 
  • Customer service orientation and negotiation skills 
  • High degree of accuracy and attention to detail 

Position Responsibilities: 

  1. Record day to day financial transactions and complete the posting process 
  2. Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger 
  3. Perform partial checks of the posting process 
  4. Enter data, maintain records and financial statements 
  5. Process accounts receivable/payable and handle payroll in a timely 

Requirements:  

  • Highschool Diploma/ GED Required 
  • Associate’s Degree/ Finance Degree (Preferred) 
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card  
  • Possess or able to obtain a clear Federal FBI Background Clearance 
  • Have clean driving record and must be able to qualify for company Auto Insurance  
  • Must pass internal driver’s training courses 
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)  
  • Possession or able to obtain First Aid and CPR Certifications 
  • Child Abuse / Neglect Check 
  • Clear tuberculosis test   
  • Current Auto Liability Insurance 
  • COVID Vaccine Immunization  

Benefits: 

  • 401(k)with employer match 
  • Dental insurance 
  • Health insurance 
  • Health savings account 
  • Paid time off 
  • Vision insurance 
  • EAP  
  • Merit Increase opportunities  

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Reports to: Director of Operations

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Flexibility Required in Hours Worked
  • On Call Requirements as program needs arise
  • Weekend Shift Requirements as program needs arise
  • Holiday Shift Requirements as program needs arise

Work Location:

  • Onsite: Greater Phoenix Metro Area
  • Must be able to physically report to program as scheduled. 

Language:

  • Must have strong written and verbal communication skills in English. 

Job Summary:   

Desired candidate is an aspiring IT technical professional who provides superior support to the end-user experience, with modest technical knowledge in areas including end user support (desktops, laptops, printers and software), application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare. This individual would serve as the entry level support for our help-desk, addressing high-volume, simpler issues while escalating complex issues to Tier 2 techs.

Individuals We Seek:

All roles within the programs have a common focus on creating safety for the children we serve. By building trust, we work towards helping children feel supported and empowered to live their lives.  We seek compassionate, knowledgeable and dedicated individuals.  Neighborhood Ministries is a faith-based organization that has a strong culture of growth and lifelong learning. 

Qualifications:

  • Must be computer proficient.
  • Microsoft Excel and Outlook skills are required
  • Excellent written and verbal communication 
  • Experience in an instructional coaching or related role
  • Must be able to maintain a flexible work schedule
  • Professional, proactive and self-motivated with an ability to take direction
  • Ability to create and manage systems that streamline workflows, communication, and productivity
  • Excellent organizational skills with attention to detail and the ability to effectively plan and problem solve
  • Time management skills, with the ability to prioritize, coordinate and manage multiple priorities
  • A sound work ethic with the ability to act both independently and as part of a team
  • Ability to communicate effectively via orally and written
  • Demonstrate patience integrity and a work ethic in customer service-related tasks
  • Manage and interpret complex data via multiple input channels
  • Both personable and flexible with the ability to work under pressure
  • Adapt to job responsibilities based on what is learned through change and experienc
  • Demonstrate strong initiative, a self-starter with tenacity, resilience, and high energy

Position Responsibilities:

  1. Excellent inter-personal skills as good with people as you are with computers
  2. Experience providing high quality customer desktop support for desktop applications and devices such as printers; this includes fast response rates and accurate and thorough resolutions to desktop issues
  3. Experience providing phone support; with strong awareness of positive phone etiquette
  4. Experience working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets)
  5. A high level of communication skill including written and verbal skills. Verbal skills include the ability to communicate technical I.T. issues to non-I.T. technical staff
  6. Strong communication, presentation, writing and editorial abilities
  7. Strong organizational and time management skills
  8. Require limited supervision and direction; drive results, and set priorities appropriately and independently
  9. A passion for IT
  10. Ability to reliably commute to work site.

Requirements: 

  • 1-2 years IT desktop support experience preferred
  • Bachelor’s Degree preferred in related field.
  • A+ Certification preferred
  • Required number of years working with children/ adolescents in a social service setting. Volunteer and internship experienced included: 1year
  • Possess or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Possess or able to obtain a clear Federal FBIBackground Clearance
  • Child Abuse / Neglect Check
  • Have clean driving record and must be able to qualify for company Auto Insurance 
  • Must pass internal driver’s training courses
  • Possession or able to obtain Therapeutic Crisis Intervention (TCI-F)
  • Possession or able to obtain First Aid and CPR Certifications
  • Clear tuberculosis test 
  • COVID Vaccine Immunization

Benefits:

  • 401(k)with employer match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
  • EAP
  • Merit Increase opportunities

Offers of employment are contingent upon successful verifications of criminal background search, references, employment, driving records and education. Neighborhood Ministries is an at-will employer.

Apply for this position

Job Purpose: Oversees the daily operating function of a group home for children in long term care. This position requires supervision to ensure that operations are running safely and within the guidelines of Nuevo Camino & stakeholder requirements and policies. These responsibilities also include the management of the house staff. This is a safety sensitive position. The House Manager will also ensure program continuity between house staff, children, service providers, and volunteers who are working together to protect, support and empower foster children. This position requires a flexible schedule. 

 

Essential Duties and Responsibilities: 

  • Ensure safety and compliance of children in your care 
  • Maintain home and necessities of the child, including but not limited to grocery shopping, management of funds, hospital visits, comply with grant guidelines 
  • Facilitate morning and evening routines such as chores, hygiene, physical activity, personal reflection, etc. 
  • Constant communication with Child Advocacy team 
  • Ensure residents personal belongings, the sanitation of the house and required equipment, such as vehicles, are clean and ready for use 
  • Ensure daily that children are being given the necessary relationship opportunities to develop healthy attachment, provide safety, and promote their empowerment 
  • Being flexible in hours worked to assist with shift coverage if needed 
  • Weekly updates of home, reported to Program Director 
  • Scheduling for all staff within the home 
  • Provide support for all new employees to implement the principles of a trauma-informed approach 
  • Remain in compliance with all program and stakeholder policies and guidelines 
  • Conduct weekly audits of child monitoring 
  • Any and all necessary reporting 
  • Other duties as required 

Qualifications and Requirements: 

  • Bilingual (Spanish/English, preferred) 
  • 1-year management experience (Residential group home experience preferred) 
  • Certification or formal education in providing trauma-informed or trauma-specific services 
  • Must be a great communicator and have an ability to motivate others 
  • Flexible hours and ability to assistance with shift coverage, as needed 
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training 
  • Obtain CPR/First Aid certification 
  • Cleared tuberculosis screening 
  • COVID Vaccination Card 
  • Immunization documentation Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B 
  • Subscription to and integration of Neighborhood Ministries’ Statement of Faith & Mission Statement 

Physical Demands:  

Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping, and lifting up to 30 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.  

Work Environment:  

  • Build a culture of safety to ensure everyone feels comfortable in working together 
  • Lead with vulnerability to cultivate trust and show no one is perfect 
  • Establish purpose through a common goal and create a clear path to get there 

Apply for this position

REPORTS TO: House Manager

Job Summary: Behavioral Health Technicians (BHTs) are responsible for the physical, emotional, and psychological care of the children residing in Nuevo Camino. The children under our care require Trauma Informed Care and extensive cultural sensitivity. The BHT collaborates with other house staff, children/youth, service providers, and volunteers who are working together to protect, support and empower foster children/youth. Various locations and shifts available.

Essential Function:

  • Conducts assessments or screenings with children to evaluate the need for supports, strengths and areas of growth
  • Provide emotional support and apply Conscious Discipline to help children create safe attachment and develop emotional regulation
  • Provide support and care in order to help the children reach their potential and feel safe
  • Provide direct support services to include children in independent living skills, promote adequate developmental growth, safe attachment, and adaptation to our program
  • Provide vocational skills support, training and development services, transportation services, and crisis management
  • Facilitates coordination of care to include case review with team members, therapeutic interventions, case progress updates, and attending meetings within the community that will require strong advocacy for the child
  • Participate in clinical staffing meetings, trainings, or other activities as
  • Complete administrative tasks which may include case notes, work orders, copying, faxing, scanning,
  • Perform all duties following confidentiality & safety standards including, but not limited to, use of PPE’s (Personal Protective Equipment; e. gloves)

Qualifications and Requirements:

  • Bilingual (Spanish/English)
  • High School Diploma/GED and three years of relevant experience in child caregiving setting;
    • OR Associate degree and two years of relevant experience in child care giving setting;
    • OR Bachelor’s degree in child caregiving setting
    • OR non-behavioral health field bachelor’s degree and one year of relevant experience in child caregiving setting
  • Posses or able to obtain a clear Level 1 Fingerprint Clearance Card
  • Posses or able to obtain a clear Federal FBI Background Clearance
  • Must be a great communicator and have an ability to motivate others
  • Flexible hours and ability to assistance with shift coverage, as needed
  • Must have a clean driving record over at least the last 3 years (as verified by our DMV background check) and be able to qualify for company Insurance and Drivers training
  • Possession of or able to obtain Crisis Prevention Institute (CPI) and First Aid/CPR
  • Cleared tuberculosis test results
  • Subscription to and integration of Neighborhood Ministries’ Statement of Faith & Mission Statement

Preferred:

  • Salesforce Administrator Certification 
  • Project Management Certification 
  • Data Analysis Certification 

Physical Demands: 

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.  

Work Environment: 

  • Build a culture of safety to ensure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Interested?

Working at Neighborhood Ministries can be a life changing experience, for both you and those you get to work alongside.

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PHOENIX, AZ - APRIL 11: Neighborhood Ministries unveils it's new playground funded by the Ken Kendrick Grand Slam Award through the Arizona Diamondbacks Foundation. (Photo by Kelsey Grant/Arizona Diamondbacks)
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