Employment Posting

Neighborhood Ministries > Get Involved > Employment Posting

In addition to volunteering at Neighborhood Ministries, there are times where employment opportunities are available. If positions are currently available, you will find information below.

Director of Finance (Full Time) General

REPORTS TO:  Executive Director

Organization Mission Statement:

To be the presence of Jesus Christ, sharing his life-transforming hope, love, and power among distressed families of urban Phoenix to ignite their passion for God and His Kingdom.

Job Summary:

The Director of Finance is responsible for the core financial management functions of Neighborhood Ministries.  Management includes the development of systems needed to strengthen operations in financial management.  The Director designs, develops and manages systems that align with GAAP standards ensuring financial controls are in place and organizational policies and procedures are followed.  The Director manages the financial reporting of the organization to internal (President, Executive Director, Board of Directors, etc.) and external (Grant Organizations, State and Federal Agencies, Auditors, etc.) customers.  The Director is an active member of the leadership team, reports to the Executive Director, and participates in the overall long-range direction and management of the organization.  This team’s core values include servant leadership, collaboration and consensus building and their leadership will be expressed in the context of a team.   

Essential Functions:

  • Oversee all phases of accounting, financial management, reporting, grant management and compliance.
  • Direct management of the Finance, Reporting and HR/ Information Project Manager.
  • Manage HR support functions through the Information Project Manager; facilitate the recruitment and hiring of additional staff.
  • Provide support for the Board of Directors.
  • Regularly update the Treasurer regarding Neighborhood Ministries, Inc. and subsidiary finances. Provide for an annual outside financial audit, and with the Board’s direction implement audit recommendations.   
  • Oversee asset management functions for any owned properties of Neighborhood Ministries.
  • Develop the annual budget for Board review and approval. Ensure financial controls are in place to keep expenses maintained within budgeted levels.
  • Develop forward-looking financial information as requested, including pro-formas, projections and multi-year forecasts.
  • Support the implementation of the annual ministry calendar.
  • Ensure that official records are maintained in accordance with a retention policy and all license and insurance requirements are maintained in compliance with regulatory and grant requirements.
  • Perform their duties in line with Neighborhood Ministries, Inc. mission and core values.
  • Complete other duties as assigned.

Qualifications and Requirements:

  • B.S. Degree in Accounting or equivalent.
  • 3 years Public Accounting Firm experience.
  • CPA Designation preferred.
  • Financial management skills with strong understanding of GAAP
  • Understanding of Federal Uniform Guidance preferred
  • Mature leadership ability within the context of a team.
  • Evidence of a strong work ethic, including integrity and loyalty.
  • Spanish language skills preferred.
  • Required computer skills to include word processing and spreadsheet software (i.e. Word, Excel, Quicken/Quick Books/Salesforce…).
  • Five years ministry and or administrative experience.

Work Environment:

This job requires the ability to:

  • Build a safe work place culture to allow collaboration and openness
  • Lead with vulnerability to cultivate trust
  • Establish purpose through a common goal and create a clear path to get there

Apply for this position

Program Director (Full Time) Nueva Esperanza

REPORTS TO: Neighborhood Ministries Executive Director

Full Time Position

Program Description:

Nueva Esperanza is a new program of Neighborhood Ministries driven by the passage in Matthew 25 where Jesus says, “For I was hungry and you gave me something to eat, I was thirsty and you gave me something to drink, I was a stranger and you invited me in, I needed clothes and you clothed me, I was sick and you looked after me, I was in prison and you came to visit me.”

In partnership with the United States Office of Refugee Resettlement, children coming over the border unaccompanied are received with arms outstretched with love, meeting the basic needs of food and clothing, safety, education, housing, mental health, and medical services through a day center at NM, Home Care Service Providers and community partners. This program utilizes AZ licensed foster homes for short term care for the children.

Job Summary:

Overall management of the programmatic, administrative, financial, and operational systems related to the provision of care and services; provision of regular and timely reports to the Project Officer and the Federal Field Specialist regarding operations, services, and finances; establishing a collaborative and supportive workplace environment; elevating any issues or concerns the Office of Refugee Resettlement.

Essential Functions:

  • Embody the message of love, respect and dignity (Nueva Esperanza) in all aspects of the work as you build relationships with a variety of stakeholders.
  • Cultivate a collaborative leadership team to ensure Nueva Esperanza provides a place of refuge where children are valued and are given the tools to thrive.
  • Lead the team in executing the operations and systems of Nueva Esperanza to effectively comply with grant requirements for the sustainability of the program.
  • Primary liaison with ORR for the entire programmatic and financial outcomes.
  • Shall be responsible for creating an internal manual for each programmatic function based on State licensing requirements, ORR policies and procedures, the Statement of Work, and Neighborhood Ministries internal policies and procedures.
  • Responsible for collection, maintenance and submission of monthly, quarterly, and annual reports to the appropriate personnel at Neighborhood Ministries and the Office of Refugee Resettlement (ORR).
  • Oversees overall supervision and management of program personnel including recruitment, hiring, training, and terminating.
  • Review monthly financials, with the Director of Finance, to ensure compliance with operations/contract requirements (45 CFR 75 uniform guidance) and adhering to annual budget and spending requirements.
  • Reviews weekly program outcomes with executive director
  • Oversees the established training guidelines and curriculum for employee training.
  • Maintain compliance with organization, licensing, and funding source for all program departments.
  • Performs monthly audits of case files, complete quarterly sponsor surveys and complete biyearly staff shadowing to ensure compliance with Neighborhood Ministries and federal guidelines.
  • Oversees individual weekly staffing with the case management team.
  • Maintains a weekly updated list of the status for all cases to ensure that adequate progress has been made and timelines are being upheld.
  • Other duties as assigned

Other Functions:

  • Attends all organizational required trainings
  • Attends all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to
  • Travels as needed for trainings and conference
  • Maintains a safe work environment that is positive and uplifting
  • Develops and maintain productive relations with local, state and federal stakeholders
  • Able to react to change productively and handle other essential tasks as assigned

Qualifications and Requirements:

  • Master's degree in a Social Work or equivalent degree in behavior sciences or social service field, with a minimum of five years of progressive experience in the fields listed above or/
  • Behavioral plus 5 years’ experience in child welfare administration, child protective services; and, 2 years of experience in program management or as director of a licensed childcare program. Possess the administrator’s license for the care provider’s facility.
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card background check from the appropriate entity
  • Required Bilingual (English/Spanish)
  • Cleared insurance driving record check
  • Cleared drug test results Flexibility and willingness to work irregular and long hours including evenings and weekends
  • Maintain annual training requirements/licensure/certifications

Work Environment:
This job requires the ability to:

  • Build a safe workplace culture to allow collaboration and openness
  • Lead with vulnerability to cultivate trust and show no one is perfect
  • Establish purpose through a common goal and create a clear path to get there

Apply for this position

Lead Clinician (Full Time) Nueva Esperanza

REPORTS TO:  Nueva Esperanza Director

Job Summary:
The Lead Clinician is responsible for coordinating clinical services, training new clinicians, and supervising clinical staff. The clinician director functions are performed as part of a multi-disciplinary team of directors and include development of client therapeutic plans and facilitating transfers. These duties will be performed based on education, training and certified counseling experience within the social service field. The Lead Clinician is subject to work extended hours and weekends, and to be on-call.

Essential Functions:

  • Coordinate clinical services by providing oversight, supervision, and training of staff clinicians, monitoring clinical services documentation, and developing and maintaining ongoing partnerships with community-based providers.
  • Conduct intake, admission, and diagnostic assessments with clients, and document results according to program standards.
  • Collaborate with treatment team members and clients to develop treatment plans.
  • Provide weekly one-to-one counseling and crisis intervention as needed.
  • Facilitate psycho-educational and therapeutic client groups.
  • Continually monitor the mental well-being of clients and arrange for appropriate services as needed.
  • Provide consultation and documentation regarding clients’ functioning, mental health status, and treatment needs.
  • Provide clinical services within Nueva Esperanza, licensing and funding source guidelines.
  • Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor.
  • Develop corrective action plans or disciplinary memos to address performance issues of clinician staff in collaboration with Program Director.
  • Other duties as assigned

Other Functions:

  • Attend all required trainings
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information for policy changes or practices are adhered to
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area
  • Able to react to change productively and handle other essential tasks as assigned

Qualifications and Requirements:

  • One of the following:
    • Master’s degree in social work, 2 years of postgraduate direct service delivery experience or/
    • Master’s degree or Ph.D. in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement, plus 2 years of postgraduate direct service delivery experience or/
    • Bachelor’s degree plus 5 years clinical employment experience in the behavioral sciences. Must have supervisory experience and be licensed to provide clinical services in the State of Arizona.
  • Licensed in Arizona as LPC, MFT, LCSW or psychologist or relevant field to provide mental health diagnostic assessment and treatment
  • One year of supervisory experience
  • Two years of postgraduate direct service delivery experience conducting clinical interviewing and assessment, as well as individual and group counseling
  • Experience working with children, youth, and/or families from high-risk backgrounds
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Compliance with annual requirement of 40 training hours as mandated by NE, ORR, and state licensing standards
  • Ability to communicate well both verbally and in writing

Preferred

  • Experience working with children and youth in inpatient, residential, or detention facilities
  • Experience working with undocumented children and/or refugee populations

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting 30 lbs. required to complete daily tasks.

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Clinician (Full Time) Nueva Esperanza

REPORTS TO:  Nueva Esperanza Lead Clinician

Job Summary:
The Clinician is responsible for conducting mental health assessments; providing ongoing individual and group counseling services, screening for human trafficking concerns, and providing crisis intervention services. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service field. The Clinician is subject to work extended hours and weekends, and to be on-call.

Essential Functions:

  • Conduct intake, admission, and diagnostic assessments with clients, and document results according to program standards
  • Collaborate with treatment team members and clients to develop treatment plans
  • Provide weekly one-to-one counseling and crisis intervention as needed
  • Facilitate psycho-educational and therapeutic client groups
  • Continually monitor the mental well-being of clients and arrange for appropriate services as needed
  • Provide consultation and documentation regarding clients’ functioning, mental health status, and treatment needs
  • Provide clinical services within Nueva Esperanza, licensing and funding source guidelines
  • Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area.
  • Always ensure the proper supervision of youth.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • A combination of one of the following:
    • Master’s degree in social work with clinical experience in the program or/
    • Master’s degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement and/or
    • Bachelor’s degree plus 5 years clinical employment experience.
  • Must be a licensed clinician in Arizona or eligible for licensure.
  • Experience working with children, youth, and/or families from high-risk backgrounds.
  • Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Ability to communicate well both verbally and in writing

Preferred:

  • Experience working with children and youth in inpatient, or residential facilities
  • Experience working with undocumented children, refugees or displaced youth

Physical Demands:
Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting 15 lbs. required to complete daily tasks.

Work Environment:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Heathcare Services Coordinator (Full Time) Nueva Esperanza

REPORTS TO:  Nueva Esperanza Director

Full Time Position

Job Summary:

The Healthcare Services Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. The Healthcare Services Coordinator will maintain a flexible, organized, and efficient work schedule, which could include evenings, weekends, or holidays. This position is seasonal and is staffed as necessary in response to fluctuating business operations.

Essential Functions:

  • Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation in NE’s SalesForce and maintain hard copy of required documents and medical record.
  • Facilitate and conduct medication and side effects training to employees as required.
  • Schedule and comply with required medical appointments and timelines. Respond and comply to individual emergency medical needs immediately.
  • Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter medication.
  • Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to supervisor.
  • Provide a fail-safe plan with medication count, label accuracy, and self-administration of medication, including over-the-counter drugs.
  • Schedule and provide transportation to clients on medical appointments with assistance from floor staff as needed.
  • Develop and expand medical and dental services with local providers.
  • Able to react to change productively and handle other essential tasks as assigned.
  • Maintain Health Information Privacy HIPAA.
  • Other duties as assigned

Qualifications and Requirements:

  • High School Diploma and Medical Assisting training and certification (CMA) or/
  • Associate degree in nursing of Medical Sciences (example: LVN) or/
  • Bachelor's degree in Nursing, Medical Sciences or related field
  • Cleared Tuberculosis test results
  • Immunization documentation Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B  
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Willingness to work a flexible schedule and be on-call evenings and weekends
  • Comply with annual training requirements/licensure/certifications

Preferred

  • One (1-2) year of full-time experience in a hospital, clinic, medical record department or physician’s office.
  • One (1-2) year experience in file maintenance working with troubled adolescents or youth services; may include part-time, volunteer or internship experience

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting to 30 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Case Manager (Full Time) Nueva Esperanza

REPORTS TO:  Lead Case Manager

Job Summary:
The Case Manager is responsible for assessing the needs of UAC’s care, develop the Individual Service Plan, screen for human trafficking concerns, facilitate the safe and timely release or discharge of children, document the provision of services in case files. The case manager will also submit service plans and other assessments required for the compiling of a comprehensive case file found on NE operating system with supporting documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Essential Functions:

  • Assist Lead Case Manager in conducting initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth.
  • Conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter.
  • Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable.
  • Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with NE, State, and Federal requirements. Additional assessments may be required depending on the location of the program and state licensing requirements.
  • Ensure the timely submission of the initial Individual Service Plan due within 21 days of the youth’s arrival to the shelter and 30 day updates thereafter in accordance with NE, State and Federal requirements.
  • Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of SalesForce as required by NE, State and Federal contracts.
  • Complete and submit reunification packets for initial review to Lead Case Manager.
  • Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative.
  • Facilitate attorney to client contact as requested by youth.
  • Attend case staffing with funding source representative.
  • Maintain physical and SalesForce client files.
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Attend training that will enhance professional growth in the area of case manager and documentation or other topics as deemed appropriate by the program director.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area.
  • Ensure the proper supervision of youth at all times.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field.
  • 1-year experience working with adolescents or in the youth services field. (volunteer and internship experienced included)
  • Must be computer literate with working knowledge of Microsoft 365 and SalesForce
  • Must possess a valid state driver’s license and be eligible to drive to facilitate program services
  • Required to work a flexible schedule to facilitate program services
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 15 lbs. required to complete daily tasks. Job requires extended periods of sitting; use of various office equipment.

Apply for this position

Education Coordinator (Full Time) Nueva Esperanza

REPORTS TO:  Clinical Director

Job Summary:

The Educational Coordinator is responsible for curriculum development appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. The Educational Coordinator will also maintain all requirements for the facility license. They will also design daily instruction of all core subject areas to include ESL, PE and Vocational Courses and create and an implement educational assessment that will be included in the student’s case file. Lastly, they will responsible to train teachers and teacher assistants in trauma informed care.

Essential Functions:

  • Create a safe and inclusive work environment of respect to ensure a positive teaching experience for teacher and assistance with diverse backgrounds.
  • Create and train staff on best practice trauma informed care and teaching strategies.
  • Assist teachers in individualizing lesson plans to meet each student’s academic level.  
  • Work with the Community Liaison to obtain partnerships that enhance students’ recreational activities and gross motor skills.
  • Develop Individualized Educational Plan template to report and document student’s developmental progress (cognitive, emotional, social and physical).
  • Use effective instructional strategies to meet the academic needs of the students.
  • Work with the Vocational Education Coordinator to design vocational courses and curriculum which introduces youth to career choices.
  • Report each student’s record of academic progress for ORR reporting and AZ Daycare Licensure.
  • Meet departmental and program deadlines to ensure contractual compliance with reporting requirements.
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend trainings that will enhance professional growth in the area of Education and/or Vocational curriculum and instruction with pre-approval from program director.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Willing to travel if needed for trainings, conferences or to transport youth to destination if reunified within the U.S.
  • Attend Staffing Meetings to convey academic progress to all disciplines present.
  • Must maintain any professional or para-professional certifications acquired while employed with NE annually.
  • Ensure the initial Educational Assessment is administered to youth within 72 hours upon arrival.
  • Administer the post Educational Assessment within 45 days from the date of the initial assessment.
  • Able to react to change productively and handle other essential tasks as assigned.
  • Serve as a Substitute Teacher in the absence of the Teacher in a classroom setting

Qualifications and Requirements:

  • Master’s degree in the field of Education or related field with 1-2 years’ experience working with displaced students or/
  • Bachelor’s degree required in the field of Education or related field with 3-5 years' experience in the classroom setting
  • 1-2 years of paid or unpaid experience working with youth in a bilingual setting preferred
  • Must be computer literate with working knowledge of Microsoft 356 and SalesForce
  • Must be able to work a flexible work schedule
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Preferred Bilingual (Spanish/English)
  • Must be at least 21 years of age at the time of hire

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Involves walking and standing for extended periods of time.

Apply for this position

Teacher (Full Time) Nueva Esperanza

REPORTS TO:  Education Coordinator

Job Summary:
The Teacher is responsible for curriculum development which facilitates instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. To design and implement daily instruction of all core subject areas to include ESL, PE and Vocational Courses. The Teacher is to promote a positive climate of learning and excellence where students can enhance their developmental growth. The teacher shall establish a classroom environment that is conducive to trauma informed care.

Essential Functions:

  • Create a safe and inclusive classroom environment of respect and rapport to ensure a positive learning experience for youth with diverse backgrounds.
  • Organize and prepare materials for daily instruction while ensuring the inventory of classroom materials, may include: textbooks, furniture, and other equipment needed to assist in the provision of instruction.
  • Utilize the NE curriculum to ensure compliance with national academic standards.
  • Individualize lesson plans to meet each students academic level.
  • Assist with the coordination of Physical Education instruction with Educational Director to ensure compliance with state and federal requirements.
  • Develop Individualized Educational Plans to report and document student’s developmental progress (cognitive, emotional, social and physical).
  • Use effective instructional strategies to meet the academic needs of the students.
  • Provide a vocational course and curriculum which introduces youth to career choices.
  • Meet departmental and program deadlines to ensure contractual compliance with reporting requirements.
  • Assist with the development of the Educational Assessment submitted initially at 21 days and 30 days thereafter as required by funding source.
  • Other duties as assigned

Other Functions:

  • Attend all organizational required trainings.
  • Attend trainings that will enhance professional growth in the area of Education and/or Vocational curriculum and instruction with pre-approval from program director or designee.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Willing to travel if needed for trainings, conferences or to transport youth to destination if reunified within the U.S.
  • Attend Treatment Team Meetings to convey academic progress to all disciplines present.
  • Must maintain any professional or para-professional certifications acquired while employed with NE annually.
  • Ensure the proper supervision of youth at all times.
  • Ensure the initial Educational Assessment is administered to youth within 72 hours upon arrival in the absence of the Educational Director.
  • Administer the post Academic Diagnostic Assessment within 45 days from the date of the initial assessment in the absence of a Lead Teacher/Education Coordinator.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • Bachelor’s degree required in the field of Education or related field
  • 1-2 years of paid or unpaid experience working with youth in a bilingual setting preferred
  • Must be computer literate with working knowledge of Microsoft 365
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card
  • Bilingual (Spanish/English)
  • Must be at least 21 years of age at the time of hire

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Involves walking and standing for extended periods of time.

Apply for this position

Teacher Assistant (Full Time) Nueva Esperanza

REPORTS TO:  Teacher

Job Summary:
The Teacher Assistant (TA) is responsible for providing direct care supervision for students in the NE classroom fostering an environment that facilitates learning and trauma informed care approach in a supportive manner. The Teacher Assistant will maintain a flexible, organized, and efficient work schedule.

Essential Functions:

  • Conduct intake services to include but not limited to: completing necessary paperwork, providing youth with an overview of the program services and for initial placements of youth in to the shelter.
  • Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
  • Develop positive rapport with students while serving as a role model to create a safe and caring environment.
  • Must ensure all forms and progress notes are properly completed in NE SalesForce to ensure compliance with state and federal requirements.
  • Assist with the planning and coordination of special educational events, acculturation activities, educational and recreational outings (to include but not limited to movies, park, amusement parks), assist in the coordination of student activities and other meaningful experiences for NE youth which promotes volunteerism and learning.
  • Assist in providing vocational courses and curriculum in a subject area approved by the Educational Director.
  • Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Teacher as required by state and federal requirements.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Other duties as assigned

Other Functions:

  • Attend all organizational and professional development required trainings.
  • Attend trainings that will enhance professional growth in the area of Education, Vocational curriculum and instruction, other topics as deemed appropriate by the program director or designee.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Be able to assist in the distribution of medications to youth as prescribed by a Healthcare Service Coordinator.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Attend necessary Staffing Meetings to convey youth’s progress to all disciplines present.
  • Maintain a safe, clean and hazard-free facility. Tasks include regular maintenance and general cleaning of common areas including restrooms, multipurpose room and general maintenance of outdoor areas (to include but not limited to playground, and parking lot).
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • High School Diploma or GED with experience working with youth either through paid or unpaid positions preferred
  • Must be computer literate
  • Cleared Tuberculosis test results
  • Obtain a Level 1 Fingerprint Clearance Card

Preferred:

  • Bilingual (English/Spanish)

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

This job requires the ability to:

  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Transportation Specialist (Part Time) Nueva Esperanza

REPORTS TO: Lead Case Manager

Job Summary:
The Transportation Specialist (TS) is responsible for escorting and transferring physical custody of youth from the Nueva Esperanza Program to an Office of Refugee Resettlement (ORR) shelter or a sponsor. The Transportation Specialist is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends and be on-call. The ideal candidate can work independently and as a team player. Must be able to travel weekly for up to two overnight trips per week. Travel expenses paid.

Essential Functions:

  • Transferring physical custody of youth from the assigned emergency shelter to NE foster parent or to a sponsor via ground or air transportation.
  • Provide direct supervision of youth in-transit and maintain line-of-sight supervision at all times.
  • Maintain current training requirements in accordance with ORR policies and procedures for direct care standards.
  • Seek or coordinate medical care if youth become ill while in transit.
  • Provide meals or snacks to youth while in transit.
  • Retain and transmit the youth’s transport documents, personal property, and prescription medication.
  • Verify the identity of the sponsor prior to the sponsor taking physical custody of the youth.
  • Able to drive either 12 to 15 passenger vehicles, mini-vans, or cars.
  • Must be able to sit or stand for long periods.
  • Able to react to change productively and handle other essential tasks as assigned.
  • Will be required to attend training for Defensive Driving, State specific Food Handlers certification, First Aid/CPR and Crisis Prevention Intervention (CPI).
  • Other duties as assigned

Qualifications and Requirements:

  • Associate degree in an appropriate discipline from an accredited college or/
  • a high school diploma with two or more years of relevant experience
  • Two years documented experience in a field related to human services or a similar occupational area
  • Experience working with at-risk youth
  • Basic computer skills
  • Bilingual (English/Spanish)
  • Level on Fingerprint Clearance Card
  • Clear Child Abuse and Neglect (CAN) or child protective services check
  • Clear Motor Vehicle Record (MVR)

Physical Demands:
Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients during all forms of transportation via airline and ground travel. Must be able to fly up to two (2) overnight stays per trip, per week. Bending, stooping and lifting up to 15 lbs. required to complete daily tasks. Job requires extended periods of sitting and standing (up to 6+ hours).

Apply for this position

Resource Officer – Campus Safety (Full Time) Nueva Esperanza

REPORTS TO: Facilities Director

Job Summary:

Neighborhood Ministries is a well-established, non-profit organization that provides a variety of diverse human and social services in the downtown Phoenix ecology. We are currently seeking thoughtful individuals to join our staff in the position of Response Officer. When it comes to providing a safe and secure environment on our campus we believe that the quality of our overall services is made better by the presence of a human being showing up to thoughtfully respond and de-escalate situations.

The position of a Resource Officer is defined as a unarmed utility officer performing security type duties with basic computer skills and exemplary customer service skills to fulfill this vital task.

Essential Functions:

  • Greet all clients and visitors warmly, with an appropriate greeting, and maintain a warm and friendly demeanor throughout the day in order to maintain positive guest relations.
  • Interact and communicate professionally with clients, visitors, and co-workers under all types of circumstances.
  • Utilize accurate typing/keyboarding skills with a comprehensive knowledge of Microsoft Office.
  • Diverse range of training levels receptivity
  • Train and qualify to work assigned posts. Understand the specific and general post instructions for all assigned posts. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client at each individual post.
  • Maintain access control procedures set by building management.
  • Coordinate program transportation needs and maintain vehicle use logs.
  • Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
  • Identify all visitors upon arrival.
  • Ensure visitors and vendors are properly signed in prior to accessing the building.
  • Monitor security cameras that are within the facility.
  • Respond to incidents including property emergencies.
  • Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
  • Responsible for the preventing or de-escalating any verbal altercations from the facility including submitting Incident Reports to the chain of command as instructed.
  • Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
  • Ability to stand/sit/walk for extended periods of time.
  • Assist visitors with directions and general business information.
  • Must promote client-centered philosophy and skilled in creating/maintaining a sober environment.      
  • Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and   management.
  • Maintain clear, accurate logs of staff allowed entry to secure area.
  • Provide excellent Customer Service to all parties encountered while on duty.

Qualifications and Requirements:

  • Education and/or Experience: Minimum High School diploma or general education degree (GED) and prior satisfactory employment as an Unarmed Security. Higher education and a propensity for on-going education preferred. Previous experience in a homeless shelter/Veterans shelter/transitional living or Youth shelter is preferred. Must be at least 21 years of age.
  • Computer Skills: Proficiency with Microsoft Office software (Word, Excel) and data entry skills.
  • Certificates, Licenses, Registrations: Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR).   In addition, a vehicular mobile patrol may be required.
  • Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.
  • Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. You will be obligated to maintain a working telephone number and accurate residential information throughout your employment, so we may be able to contact you as needed.

Physical Demands:

  • The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facilities; be able to perform assigned duties regardless of inclement weather.

Salary & Benefits:

  • Compensation is $20 per hour, plus paid time off, medical insurance, dental insurance, paid holidays. Skills-enhancing training and opportunities for career growth and promotion.

Apply for this position

Resource Officer – Campus Safety (Part Time) Nueva Esperanza

REPORTS TO: Facilities Director

Job Summary:

Neighborhood Ministries is a well-established, non-profit organization that provides a variety of diverse human and social services in the downtown Phoenix ecology. We are currently seeking thoughtful individuals to join our staff in the position of Response Officer. When it comes to providing a safe and secure environment on our campus we believe that the quality of our overall services is made better by the presence of a human being showing up to thoughtfully respond and de-escalate situations.

The position of a Resource Officer is defined as a unarmed utility officer performing security type duties with basic computer skills and exemplary customer service skills to fulfill this vital task.

Essential Functions:

  • Greet all clients and visitors warmly, with an appropriate greeting, and maintain a warm and friendly demeanor throughout the day in order to maintain positive guest relations.
  • Interact and communicate professionally with clients, visitors, and co-workers under all types of circumstances.
  • Utilize accurate typing/keyboarding skills with a comprehensive knowledge of Microsoft Office.
  • Diverse range of training levels receptivity
  • Train and qualify to work assigned posts. Understand the specific and general post instructions for all assigned posts. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client at each individual post.
  • Maintain access control procedures set by building management.
  • Coordinate program transportation needs and maintain vehicle use logs.
  • Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
  • Identify all visitors upon arrival.
  • Ensure visitors and vendors are properly signed in prior to accessing the building.
  • Monitor security cameras that are within the facility.
  • Respond to incidents including property emergencies.
  • Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
  • Responsible for the preventing or de-escalating any verbal altercations from the facility including submitting Incident Reports to the chain of command as instructed.
  • Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
  • Ability to stand/sit/walk for extended periods of time.
  • Assist visitors with directions and general business information.
  • Must promote client-centered philosophy and skilled in creating/maintaining a sober environment.      
  • Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and   management.
  • Maintain clear, accurate logs of staff allowed entry to secure area.
  • Provide excellent Customer Service to all parties encountered while on duty.

Qualifications and Requirements:

  • Education and/or Experience: Minimum High School diploma or general education degree (GED) and prior satisfactory employment as an Unarmed Security. Higher education and a propensity for on-going education preferred. Previous experience in a homeless shelter/Veterans shelter/transitional living or Youth shelter is preferred. Must be at least 21 years of age.
  • Computer Skills: Proficiency with Microsoft Office software (Word, Excel) and data entry skills.
  • Certificates, Licenses, Registrations: Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR).   In addition, a vehicular mobile patrol may be required.
  • Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.
  • Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. You will be obligated to maintain a working telephone number and accurate residential information throughout your employment, so we may be able to contact you as needed.

Physical Demands:

  • The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facilities; be able to perform assigned duties regardless of inclement weather.

Salary & Benefits:

  • Compensation is $18-$20 per hour. Skills-enhancing training and opportunities for career growth and promotion.

Apply for this position

Accounting Coordinator (Full Time) Nueva Esperanza

REPORTS TO:  Accounting Director

Job Summary:
A highly skilled, detail-oriented Accounting Coordinator who excels at multitasking. The Accounting Coordinator will act as point of contact between the different parts of the accounting system, including accounts payable, accounts receivable, and external parties, such as vendors, clients, or lenders. They will handle bookkeeping entries and assist in preparing financial reports, taxes, and audits, and resolving discrepancies. You should be analytical, collaborative, and trustworthy.

To succeed as our Accounting Coordinator, you should possess a strong understanding of accounting principles and financial reporting. You should be ethical, thorough, and attentive with excellent verbal and written communication skills.

Essential Functions:

  • Working with other members of the accounting department to compile, analyze, and report financial data.
  • Making journal or ledger entries.
  • Assisting with the preparation of weekly, monthly, and yearly financial reports and budgets.
  • Assisting with tax preparation, audits, and identifying and resolving discrepancies.
  • Act as a point of contact between internal departments and accounting, serving as a liaison between accounting and external parties, including clients, suppliers, and contractors.
  • Using QuickBooks and Salesforce software and ensuring that all financial records are filed, complete and accurate.
  • Ensuring that company bills are paid and debts are collected.
  • Implementing and enforcing financial controls.
  • Staying current on company, local, state, and federal financial regulations and policies.

Qualifications and Requirements:

  • Bachelor’s degree in Accounting, Business, or related field.
  • Experience in bookkeeping management
  • Excellent verbal and written communication, interpersonal, time management, problem-solving, and math skills.
  • Strong understanding of accounting principles and financial reporting
  • Proficiency with computers, especially bookkeeping software, strong typing skills.
  • High level of accountability, accuracy, and efficiency, especially when multitasking.

Physical Demands:
Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, grasp, turn, or otherwise work with hand or hands. Expressing or exchanging ideas by means of the spoken word. Must be able to lift 40 pounds.

Work Environment:

  • This job requires the ability to:
  • Build a culture of safety to insure everyone feels comfortable in working together.
  • Lead with vulnerability to cultivate trust and show no one is perfect.
  • Establish purpose through a common goal and create a clear path to get there.

Apply for this position

Home Care Service Provider (Full Time) Nueva Esperanza

REPORTS TO:  Home Care Service Provider Coordinator

SE REPORTA A:  Home Care Service Provider Coordinator

Benefits: Individual medical insurance, paid time off, mileage reimbursement, cell phone stipend, foster parent bed reimbursement

Beneficios: Seguro medico individual, tiempo libre pagado, reembolso de millas, estipendio para teléfono celular, foster parents reciben reembolso por camas en uso

Job Summary:
The Home Care Service Provider (HCSP) is responsible for additional duties beyond the traditional foster parent role. Some of these added responsibilities include trauma informed support, thorough documentation of all services on NE data system, offering children participation in religious services, scheduling of medical appointments and other significant incidents that occur with the foster children. The HCSP will provide one-hour recreational activities, phone calls to sponsors and transportation to and from NE facility every week day. Participating foster families must always be willing/prepared to house three foster children. The HCSP will maintain a flexible, organized and open schedule in order to accommodate the needs of the foster children and the NE program.

Resumen de trabajo:
El Home Care Service Provider (HCSP) es responsable de deberes adicionales que van mas allá del papel tradicional que desempeña el foster parent. Algunas de estas responsabilidades adicionales incluyen: ofrecer apoyo trauma informado, documentación a fondo de todos los servicios en el sistema de data de NE, ofrecer participación en servicios religiosos a los niños, programar citas medicas y otros incidentes significantes que ocurran con los niños. El HCSP proveerá una hora de actividades recreacionales, llamadas a los patrocinadores y transportación de/para las instalaciones de NE cada día de la semana. Participantes como familias foster deberán estar siempre disponibles/preparados a recibir y albergar a tres niños foster. El HCSP mantendrá un calendario flexible, organizado, y abierto en orden de acomodar las necesidades de los niños foster y el programa de NE.

Essential Functions:

  • Transport foster placements to/from the Immigration Custom Enforcement facility when necessary.
  • Deliver the initial program orientation to each assigned foster child.
  • Provide personal hygiene products, three meals per day and other everyday necessities.
  • Obtain clothing for foster children through approved vendor.
  • Follow the mandated timelines to provide medical appointments and care.
  • Transport foster children to/from essential functions.
  • Plan or participate in recreational activities.
  • Be available to Onward Hope Foster Care Agency in order to communicate on going agency requirements.
  • Other duties as assigned

Funciones Esenciales:

  • Transportar niños que son colocados en cuidado de foster hacia/desde las instalaciones de Immigration Custom Enforcement cuando se necesario.
  • Dar la orientación inicial del programa a cada niño asignado.
  • Proveer productos de higiene personal, tres comidas al día y otras necesidades diarias.
  • Obtener ropa para los niños atreves de vendedores aprobados.
  • Seguir las líneas de tiempo mandadas para proveer citas y cuidado médicos.
  • Transportar niños de/hacia funciones esenciales.
  • Planear o participar en actividades recreacionales.
  • Estar disponibles a Onward Hope Foster Care Agency en orden de comunicar requisitos continuos de la agencia.
  • Otros deberes asignados

Other Functions:

  • Maintain the necessary requirements to hold a current AZ Foster Care License.
  • Attend all NE program meetings to ensure that up-to-date information is received.
  • Keep current on all policy changes or practice from the state licensure and the federal regulations.
  • Travel to NE as needed for trainings and conferences as part of program requirements.
  • Maintain ongoing communication with the staff at NE, including partners.
  • Develop and maintain a productive relationship with Community Liaison, other HCSPs, and community partners.
  • React to change productively and handle other essential tasks as assigned with flexibility.

Otras Funciones:

  • Mantener los requisitos necesarios para tener una licencia de Foster Care en Arizona.
  • Atender todas las reuniones del programa de NE para asegurarse que la información recibida es la mas reciente.
  • Estar corriente de todos los cambios a las pólizas o practicas de la licencia del estado y de las regulaciones federales.
  • Presentarse a NE cuando sea necesario para recibir entrenamientos y conferencias como parte de los requisitos del programa.
  • Mantener comunicación constante con el personal de NE, incluyendo sus asociados
  • Desarrollar y mantener una relación productiva con el Comunity Liaison, otros HCSPs, y socios en la comunidad.
  • Reaccionar a cambios de una manera productiva y manejar otras tareas asignadas con flexibilidad.

Qualifications and Requirements:

  • Be a licensed AZ Foster Care Home with available beds for three children at a time
  • Support of immediate family
  • High school diploma or GED equivalency
  • Cleared Tuberculosis test results
  • Level One fingerprint clearance card
  • Bilingual (English/Spanish) preferred
  • Flexibility and willingness to work irregular and long hours (including evenings and weekends) to facilitate program services
  • Maintain annual training requirements/licensure/certifications
  • Must live in Maricopa County
  • Must have an extra room specifically for Nueva Esperanza children
  • Must be willing to take 3 children at a time
  • Must be willing to accept placements of any age 3-12, any gender, and any sexual orientation

Cualificaciones y Requisitos

  • Tener licencia de AZ Foster Care Home con camas disponibles para tres niños a la vez.
  • Apoyo de familia inmediata
  • Diploma de high school o equivalencia de GED
  • Pasar una prueba de Tuberculosis
  • Tener una tarjeta de huellas digitales nivel uno
  • Preferiblemente bilingüe (Ingles/Español)
  • Flexibilidad y disponibilidad de trabajar horas irregulares y largas (incluyendo noches y fines de semana) para facilitar los servicios del programa
  • Mantener los requisitos de entrenamiento anuales/licencia/certificaciones
  • Es requerido vivir en Maricopa County
  • Es requerido tomar 3 niños al mismo tiempo
  • Debe estar dispuesto a aceptar niños de cualquier edad de 3 a 12 años, cualquier género y cualquier orientación sexual

Physical Demands:
Job requires the use of technology in a reporting system; traveling by car for extended periods of time within the Phoenix area; lifting children to accommodate developmental needs; the ability to pass a physician’s physical exam every two years.

Demandas físicas:
Este trabajo requiere el uso de tecnología en un sistema de someter reportes; viajar por carro por tiempos extensos en el área de Phoenix; levantar niños para acomodar sus necesidades de desarrollo; habilidad de pasar un examen físico cada dos años.

Work Environment:
This is mostly a work-from-home job with some additional time in medical offices and at recreational activities within the community where high levels of self-motivation and organizational skills are needed. The HCSP will work closely with the NE staff, including program director, case managers, teachers, assistants, community liaison, clinicians and community partners.

Ambiente Laboral:
La mayoría de este trabajo es hecho en casa con tiempo adicional en oficinas medicas y en actividades recreacionales en la comunidad donde niveles altos de motivación propia y habilidad para ser organizado son necesarios. El HCSP trabajara cercanamente con el personal de NE, incluyendo el director del programa, case manager, maestros, asistente, community liason, personal clínico, y socios en la comunidad.

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Working at Neighborhood Ministries can be a life changing experience, for both you and those you get to work alongside.

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PHOENIX, AZ - APRIL 11: Neighborhood Ministries unveils it's new playground funded by the Ken Kendrick Grand Slam Award through the Arizona Diamondbacks Foundation. (Photo by Kelsey Grant/Arizona Diamondbacks)
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